10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,851 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When operating the vehicle it will unexpectedly turn off, wheels lock up, steering locks up, engine stops completely no matter what I am doing. As of late this has been happening more frequently. After research was done, it's the ignition switch problem that will cause death or serious injury. This truck has done this on the interstate, hwy, and city streets while driving at various times. This is our only vehicle and is used to drive my 4 children around, ages 17 to 1yr old.
- Billings, MT, USA
The contact owns a 2012 Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Westminster, CO, USA
Exhaust small in cab win using the engine brake.
- Sacramento, CA, USA
Prior to epa emissions recall I would achieve diesel fuel efficiencies as high as 21 mpg highway, pulling a 18 foot trailer at a 1 hour duration. The city mpg averaged to 13-15 mpg, since the emissions recall update made on this vehicle, mpg has averaged between 10-13 mpg on highway with no load/no trailer and averages between 9-11 mpg in city. These benchmarks have been consistently compared and road conditions have been same. To add to this issue, there has been a loss of power that has caused unexpected hesitation in a number of instances. Several times I was put in harms way as crossing city divided highway, crossing streets and/or dividing highways where that multi-directional traffic lights are not always present. To further explain, realizing the power pickup was not present and turbo did not seem to be 'spun up' even though acceleration was increased dramatically. Note, to help to possibly remediate these potential accident occurrences, I must power brake and increase engine RPM's to help bring the vehicle to a power level to reduce the risk of power latency. This sometimes helps but not always because power impotency seems to be unpredictable at times.
- Batavia, OH, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Chicago, IL, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
- Slaughter, LA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign number: 14V635000 (fuel system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The VIN was unknown. The contact had not experienced a failure.
- Dewey, AZ, USA
The contact owns a 2012 Dodge Ram 2500. The vehicle was included in NHTSA campaign number: 14V635000 (engine). The contact received a recall letter in January of 2015. The dealer stated that the parts were not available to perform the recall repair. The vehicle was not repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Guerneville, CA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Palmdale, CA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel). Two dealers stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/13/15
- Collinsville, IL, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number:14V635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Maryville , TN, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 6/8/15
- Hurley, NM, USA
The contact owns a 2012 Dodge Ram 2500. The contact received a notice for NHTSA campaign number: 14V635000 (engine and engine cooling); however, the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
- Owings , MD, USA
Recall P65, received notice in Oct. 2014, contacted Dodge day letter was received. Asked if vehicle was safe to drive at which time they stated "we can not tell you if your vehicle is safe or not", asked to schedule service and informed no parts at this time...fast forward 5 months..on the Dodge website it clearly states my vehicle must be inspected for fuel leak on this recall...so I call Dodge and once again I'm told no parts yet, they don't even know what parts are needed, so I once again asked if the vehicle was safe to drive and that I won't have an engine fire and received the same response as last time...I asked if at least my vehicle can be inspected to see if it has a fuel leak so I know if it's safe to drive and the response was no, since no parts, "its a liability issue if they inspect and don't have parts".....nor will they provide a rental and guess what if it catches fire they won't pay for it...I didn't spend over 50K to have a lawn decoration, I bought the vehicle to drive!
- Cool, CA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
- Canyon Country, CA, USA
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Littlestown, PA, USA
Dodge has issued a recall from October 7 2014 for recall P65 / nhtsa14V-635 stating that the diesel fuel heater may overheat leak diesel and cause smoke under the hood or catch fire. After having service at the dealer they stated they have no fix yet or parts for this safety issue which may cause a fire, here are their words from their website under recall status for my VIN incomplete but repair parts are not available. This is the second safety issue where Dodge Ram has had a safety issue but no parts the first was the left tie rod where they had no parts available. Why are they allowed to issue safety recalls and have no parts to fix issues that could cause the vehicle to catch on fire or smoke this places people on the road at risk.
- Amelia, OH, USA
Towing 5th wheel trailer uphill in low gear, lost power, big bang smoke fire.!!!
- Portland, OR, USA
When driving the truck I will occasionally smell a very strong diesel exhaust odor from the A/C vents in the cabin of the truck, only when fresh air is selected (not recirculate). I have noticed this smell only occurs when coming to a stop, and usually corresponds when the truck is in a regeneration process. The only indicator I have for regeneration is severely decreased fuel mileage the very strong untreated exhaust smell being emitted into the cabin of the truck. After 5 visits to the dealership for attempted warranty repair, the truck still was not repaired and the condition continued. I contacted Chrysler's customer care and to seek resolution and was assigned a case number. In the meanwhile, I was instructed by the dealership to keep the ventilation system in recirculation mode to avoid breathing in the exhaust fumes. Subsequently, after several different conversations with Chrysler customer care staff, I was informed this is a "characteristic" of the vehicle and that I reserved my legal rights to pursue action. Chrysler knows this is a problem, and would rather seek protection from legal settlement or some other means to avoid addressing the problem. I don't think the owners of these vehicles (including myself) should be exposed to untreated exhaust in the cabin of the truck, period. This is a carbon monoxide safety hazard that needs to be reviewed and addressed. Upon research I discoved similar compliants were made to the NHTSA for model years 2010 and 2011. Additional research shows other Ram 2500/3500 owners with the 6.7 cummins turbo diesel have the same issue. I have documentation of all the dealership visits, all the times/dates and names of the Chrysler employees I spoke with, along with my original complaint sent to Chrysler. Furthermore, I have the research documentation available from other NHTSA compliants.
- Redding, CA, USA
- Allenton, MI, USA