10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,993 miles

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« Read the previous 20 complaints

problem #11

Jan 042016

2500

  • 25,230 miles
My new Ram 2500 hd truck has "death wobble". when at highway speeds when you hit a bump in the road just right the front end violently shakes out of control until you almost come to a complete stop. It shakes so hard I can't believe you don't have to rebuild the front end every time it happens. It has been to the dealer 5 times to be repaired and the problem still persists. I was told by the new service manager at the dealership I purchased the truck from that the problem could not be 100% fixed and that it will always come back. And that I'm lucky that it has only happened a couple times a year. This has been a very dangerous, aggravating, waste of time dealing with such a dangerous issue they seem to not take very seriously. It has been happening since about March 2014 and the last time it happened was Jan 9th 2016.

- Golden, CO, USA

problem #10

Jan 032016

2500

  • 22,500 miles
The vehicle began shaking uncontrollably at highway speed after hitting a bump in the road.

- Iowa City, IA, USA

problem #9

Nov 082014

2500

  • 42,000 miles
The contact owned a 2013 Dodge Ram 2500. While parked, the contact noticed oil leaking from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the steering seal needed to be replaced. The vehicle was repaired, but the failure recurred. The contact also stated that there was an abnormal noise coming from the steering wheel. The vehicle was taken to the dealer on two separate occasions where the steering box and pinion seal were replaced, each on different occasions. In addition, the vehicle veered to the right. The vehicle was taken to the dealer where the vehicle was aligned, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 42,000.

- Pauls Valley, OK, USA

problem #8

Aug 252015

2500

  • 16,500 miles
Driving 60mph with a small load on 16ft gooseneck stock trailer. Load was 2000 lbs. Hit a rough spot in the road, steering wheel began to shake uncontrollably, pulling me into the other lane. Luckily, there was no traffic. Approximately 1 mile later, I hit another rough spot. This time, the steering wheel shook so violently, that it almost pulled my hands off the wheel. The frequency of the shake was reduced as I was able to slow down, but the violence of the shake seemed to increase until I had slowed to about 15 mph. Road was straight, weather was clear and about 90 degrees.

- Panola, OK, USA

problem #7

Jun 222015

2500

  • 47,500 miles
2013 Ram 2500 megacab 4X4. Purchased this vehicle 1 month ago. Noticed when driving over 60 mph the front of the truck begins to shake. This causes the steering wheel and front passenger seat to vibrate uncontrollably so that you can visably see it and feel it. The truck is in perfect alignment when you let go of the wheel, so its not that. Seems to be related to the steering or suspension. This is very annoying and im worried it could lead to some type of steering malfunction, resulting in a wreck. Dealer shows no problem when inspected.

- Crandall, TX, USA

problem #6

May 282015

2500

  • 31,000 miles
While traveling down a highway at 55 mph the vehicle became hard to control and had a very strong vibration in the front end. The steering was not controllable and the vehicle felt like it had a flat tire. No tire damage was noted upon inspection. The vehicle continues to have steering and ride issues even after a trip to the dealership

- Coatesville, PA, USA

problem #5

Apr 032014

2500

  • 16,000 miles
When driving on road there is something knocking in the steering wheel. Like something is loose.

- Rockville, MD, USA

problem #4

Dec 112013

2500 8-cyl

  • miles
1)truck pulls to the right since day of purchase. Have had truck to multiple alignment specialists including dealerships and findings are that the front left caster is out of Chrysler specs. And is nonadjustable due to solid front axle(4X4) I have been pulled over twice for swerving by law enforcement. Given a 3 second count and the truck will be in the next rt lane on a road with little or no crown.. I feel I am going to hit an cyclist or pedestrian on the side of the road. 2) the exhaust brake will engage when not activated by control button intermittently. I can accelerate to 65mph and as soon as I let off accelerator exhaust brake will fully engage and if in wet, snow or icy conditions will cause truck to lose control especially if towing a trailer. (jack knife) per owners manual! I have proven this to Dodge and have video proof also. I have had multiple attempts by Dodge to repair. With no success. 3) safety recall P65 diesel heater overheating causing an engine fire was issued at least 5 months ago with no permanent fix at this current date. I wont even drive this truck anymore due to all the safety issues. I purchased this truck to tow an travel trailer with my family but do not want to put their lives in jeopardy.

- Wellington, NV, USA

problem #3

Oct 022014

2500 4WD 6-cyl

  • 2,713 miles
Truck wanders. Steering gear was replaced and the dealer said it was ok. It was the same. I returned it but no paperwork was written. Chrysler rep drove it and said it drove like all others. I returned the following day to drive the trucks that were like mine but they were not available. I can turn the steering wheel 1/2 turn without the tires moving if I do it slowly. I was forced to make a quick 3000 mile trip and it was a white knuckle trip. The tires are wearing on the side also. If I turn the wheel quickly it will respond. If I drift enough to make a correction nothing happens until I run out of room and have to quickly turn the wheel. Then I over steer and go too far the other way. I am to meet with a Chrysler tech and the guy from Chrysler that drove it next thurs. Frankly after being told it is the way I drive, I don't trust them and I will never trust this truck. My thoughts are to let them see what I see and not let them touch it if you are interested in my complaint and wish to see for yourself. If we get ice on the roads like we will any day, no one could keep this truck under control. It is very unsafe to drive. In a discussion on a Ram website, I found another who has a like problem and has never been able to get it corrected. He is thinking about trading it to get rid of it. This will just transfer the problem to another driver. Please give me some advise. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Paradise, , MI, USA

problem #2

Nov 132013

2500 6-cyl Diesel

  • 600 miles
When driving at all speeds the truck wonders all over the road as if the driver were drunk. The steering assy. Has so much play in the steering wheel the driver is constantly having to move the steering wheel back and forth to stay in the center of the lane. The real problem is when you are towing a trailer by hitch or 5th wheel, the added normal sway of the trailer multiply's the unsafe feel at the steering wheel and on the road as the driver is having to work the wheel in to keep the truck in its own lane. Dodge has replaced the steering gear box once and that took out most of the splay but the new box still has play and makes the truck unsafe to drive with a trailer.

- Mechanicsburg, PA, USA

problem #1

Mar 132014

2500 6-cyl Diesel

  • 5,000 miles
Left house driving East on 8200S when approx 5200 w I lost steering and veered to the right, hitting a street light and skidding along a concrete fence. I stopped, exited vehicle and two men that witnessed come up and said your steering arm broke, at the time I was in shock and attributed them saying arm being broke was result of accident but that would explain why lost control of vehicle, I assume they also called police as I never made the call and officer showed up on scene. The next day I met with auto body shop and they was as in shock as I as he looked under vehicle and pointed out the broken part and said this is what caused you to loose steering. I am thankful was not on freeway driving faster speed and that I didn't have my small child with me, thank god no one was injured.

- West Jordan , UT, USA