10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,355 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2015 Ram 2500. The contact stated that the contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (scott robinson Chrysler Dodge Jeep Ram, 20900 hawthorne blvd, torrance, ca 90503) and was informed that the parts were not available. The manufacturer was made aware of the issue and opened case number: 3585335. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Torrance, CA, USA
2015 Ram 2500 with the cummins 6.7 diesel, engine seems to loose all power during the initial start of accelerating from a stop light or stop sign for a few seconds. Which leaves me with partly in intersection like it stalling out.
- Purcell, OK, USA
2015 Dodge Ram 2500. Consumer writes in regards to diesel water pump safety recall. Updated 12/07/2017
- Lake Forest Park, WA, USA
My truck has raw burning diesel exhaust coming in the air vents on the dash that poisoned my family for an entire year before we were aware of the problem. You can smell the solvent/spray paint type smell 100 foot diameter on a calm day. Parked 99% since May 5th because 1 dealership says its unsafe to drive and the other refuses to document the problem. It is now being towed to a third dealership. My son and I had elevated carbon monoxide levels in our blood the day the Ram mechanic advised us it was diesel exhaust.the skin on my face, arms, knees was blistering and falling off for several months. I first asked doctors in October 2015 and remained in the defective truck until May 2016. My vision was blurry when driving and my eyes were burning. We thought it was glue smell or new car smell. My 11 year old son was dizzy, had headaches, and would fall asleep quickly everyday. He complained to his school after we sat in traffic every morning. We had breathing problems and toxicologist at uc davis medical center confirmed aggravated skin damage from diesel exhaust. When we parked the truck all headaches, dizziness, sleepiness, skin blisters, burning eyes, coughing attacks, and confusion went away. Skin is now permanently damaged and no new skin spots or blistering have appeared since parking the truck, but it still falls off every day. My eyes are permanently damaged. The future effects of diesel chemicals are unknown. My truck is unsafe to drive my son to school 2 miles because we sit in traffic and the cab fills with fumes. The fumes also come in at every stop sign or stop light. The carb said the solvent type smell is raw diesel burning in the exhaust pipe and this should not be happening, my exhaust should have no smell at all.carb said this type of problem may not be recognizable on the diagnostics being plugged in to the truck computer. Please help!
- Elk Grove, CA, USA
Dead peddle, very slow response time when trying to accelerate from a dead stop or trying to leave a parking spot. It can take up to 8 seconds for the truck to really get going. Very dangerous, almost got hit a few times with my family in the truck. Have to learn how to drive this truck, need to give twice the distance to cut across traffic. When you use the go peddle it should respond. Worse cummins I ever owned to use around town. Very dangerous its been this way since day one. Been to dealership many of times for samething. Test drove another truck has same issues. Read a lot of diesel forums and everyone has same issues. I've owed a 93, 1998, 2000,2002, 2003, 2005, 2008 and a 2015. 2015 is the worse throttle response and transmission programming out of all my diesels next time I see a dealership its going to be a Ford ot GMC.
- Butte, MT, USA
Engine: Heavy diesel smell when coming to a stop or at a stop when the def regeneration process in active. Power train: Loud clunk noise from driveline shifting from 3/4 or 4/5 and letting off the accelerator at the right time. Speed control: Dead accelerator pedal. This occurs if there is a slight acceleration followed by a release of the pedal and an immediate re-application of full throttle. The response is delayed by 3-4 seconds or not at all.
- San Diego, CA, USA
On 6.7L cummins diesel there can be an unpredictably long ( up to 2 second) delay between when the accelerator is pressed and when the truck actually begins to accelerate. This is not turbo lag (which may limit the amount of power until the turbo spools up). This is not a stumble. This is an actual delay in the computer applying fuel to the engine. It is total dead time as if the accelerator was not pressed at all. It happens under the worst of conditions, when you need hard acceleration and need it now. It happens when you attempt to accelerate quickly, especially when you were coasting or had just let off of the pedal. These are conditions that often occur in traffic with many other vehicles nearby. The long delay between throttle application and engine response is extremely dangerous. My truck has the latest "flash" from the dealer, it is running the most up-to-date firmware available from the dealer.
- Oakton, VA, USA
Dead pedal when pressing on pedal truck does not move. Happened about 6 times on my. When taken off from a light and also when slow rolling the press pedal with no responce. Almost be hit twice by other cars when trying to pull out and truck does not move.
- Concord, CA, USA
"dead pedal" on cummins diesel engine. If accelerating then let off the accelerator pedal, then press it again, there will be a momentary "dead pedal" for several seconds or more where no engine power is applied. The harder you press the pedal the second time (I.e., the more you need the power), the worse it is. I have experienced this when trying to merge in heavy traffic, when crossing intersections, and other times where I needed the engine to give me power right then, not several seconds (or more) later. This could very easily lead to an accident.
- Oakton, VA, USA
While driving approximately 35 miles an hour, my right knee swiped my key fob/key chain and turn the ignition from on, to the acc position thereby turning the engine off. I loss all power and was unaware for a few seconds until the truck from loss of power was slowing down and hard to steer. Was able to get to side of road and restart engine and proceed on without further incident. Upon further examination, it looks like my knees from normal driving will make periodic contact with the key fob and key chain and see this as a potential safety issue since power is lost and air bags may not deploy in an accident.
- Bear, DE, USA
- Rogue River, OR, USA