10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,901 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #9

Dec 272018

2500

  • miles
Integrated brake controller does not output enough power to apply brakes on camper properly

- Woodstock, GA, USA

problem #8

Jul 212018

2500

  • miles
I don't know what happen to my interior door handle but the plastic screws broke and the door isn't sturdy any more. I called customer care for Ram if this can be repaired but they didn't care. I second guess using the handle and therefore almost fall out of my truck to close my door because I don't know what to use to close the drivers door. Another issue with this truck is the brakes. If you come to an abrupt stop you can feel the truck trying to stop and you feel a weird movement on the break pedal and a few seconds later the truck stops. Lastly there is an electrical glitch in my truck. The nav/ radio display sometimes blacks out during starting my truck. Some times also after starting my truck the backup camera display is scrambled in reverse gear.

- Temecula, CA, USA

problem #7

Aug 062018

2500

  • 53,000 miles
I was driving down the street at 35 mph when all of a sudden I lost my brakes. I had to swerve to avoid hitting another car and ended up on the sidewalk. I then pushed my emergency brake in to stop. I ran into a street sign and the front passenger quarter panel, light and mirror were damaged. Once I was able to get a tow to my office I realized that what had happened was the shock had broken off the axle and severed the brake line. This is the fourth time that this shock has come of the axle and Dodge has done nothing to solve the problem. Now my life was put in danger along with that of others on the road. Thank god a pedestrian wasn't on the sidewalk or they would be dead.

- Arvada, CO, USA

problem #6

Jan 312018

2500

  • 23,000 miles
T79/NHTSA 17-821 recall.. just wondering if and when the fix may happen? it has hampered my chance of selling it due to the open recall and the fact of no giving date as to when it would be fixed, dealer will not buy it ( the one who would, would only give a small percent of it value) and a buyer backed out cause of the type of safety issues it is. I spoke to the dealer ship and they have said that they have not been giving any ideas or a time frame when fca would have a fix. Just wondered what if any options I may have to get it fixed or get a safer vehicle. Thank you

- Orem, UT, USA

problem #5

Aug 012017

2500

  • 31,831 miles
The contact owns a 2016 Ram 2500. While driving at unknown speeds, the brake pedal was applied, but failed to respond. The contact received only eight volt braking power. The vehicle was taken to a local dealer (spitzer Chrysler Dodge Jeep Ram of homestead (30101 S dixie hwy, homestead, fl 33033) where it was diagnosed that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 31,831.

- Islamorada, FL, USA

problem #4

Sep 232017

2500

  • 1 miles
Required brake pedal pressure is excessive. In panic braking situations the brake pedal goes to the floor. Truck takes way longer to stop than it should. Also, in reverse it takes extreme brake pedal pressure to stop the truck.

- Rio Rancho, NM, USA

problem #3

Apr 012017

2500

  • 18,000 miles
The contact owns a 2016 Ram 2500. While driving 40 mph, the brake pedal was applied but failed to respond. The brake pedal would occasionally travel to the floorboard. The vehicle was taken to a local dealer (webber family motors located at 1389 wenner rd detroit lakes, mn 56501 218-847-2601), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 18,000.

- Perham, MN, USA

problem #2

Aug 122016

2500

  • 1 miles
The recommended pressure for front axle tires is 60 psi, with axle load rating of 5500 pounds. The recommended pressure for rear axle tires is 80 psi with axle rating of 6500 pounds. According to Firestone, the manufacturer of the factory installed tires, the pressure required for even rear axle max load weight rating is 70 psi. For normal load of 3000 to even 5000 pounds on the rear axle, 50 psi is more than adequate according to Firestone. At 50 psi a load range E tire can carry 2680 pounds, giving an axle capacity of 5360--well over the daily weight for most non-commercial drivers. Over inflated tires not only wear poorly, they are dangerous. Over inflation greatly reduces the tread patch that contacts the road surface, causes excessive and unnecessary bouncing, increases the risk of tire damage from pot holes, and basically provides for an unsatisfactory driving experience. I'm certain the engineers at Ram are aware of these facts because in previous years they provided for both light and heavy service inflation. It is utterly unacceptable and grossly negligent for Ram to recommend, and basically require, that owners operate their 7000 pound vehicles on tires inflated to carry over 13000 pounds. Ram is causing possibly millions, certainly hundreds of thousands of truck owners, to unwittingly endanger themselves and others on highways around the country with these dangerous tire inflation recommendations.

- Harriman, TN, USA

problem #1

Jul 062016

2500

  • 3,200 miles
Factory integrated trailer brake controller is unable to safety stop a 10,000 lb trailer. Have tried multiple different trailers with this truck and same results. Truck cannot safety stop the truck and trailer combination safely, the trailer pushes the combination through a stoplight. Even with trailer brake settings set at the max, still does not safely stop the vehicle. Have been to dealer with this issue, state the the system is working as designed and refuse to acknowledge that there is a safety issue

- St. Paul, MN, USA