10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 21,317 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Multiple recalls open, dealer unable to fix due to parts unavailability. Result in customers driving unsafe vehicles.
- Bothell, WA, USA
T79/NHTSA 17-821 recall.. just wondering if and when the fix may happen? it has hampered my chance of selling it due to the open recall and the fact of no giving date as to when it would be fixed, dealer will not buy it ( the one who would, would only give a small percent of it value) and a buyer backed out cause of the type of safety issues it is. I spoke to the dealer ship and they have said that they have not been giving any ideas or a time frame when fca would have a fix. Just wondered what if any options I may have to get it fixed or get a safer vehicle. Thank you
- Orem, UT, USA
Truck suddenly shut off while traveling on the highway at highway speed. Complete shut down of all electrical systems and engine (nothing worked) dealer diagnosed as electrical failure of power distribution module and several other electrical parts due to corrosion in the wiring harness. Had there been heavier traffic or I been in the middle or left lane when truck failed, I would have likely caused an accident. Even the flashers wouldn't work.
- Altamont, NY, USA
When pulling a camper the truck shut off (there was no function of the gas or brake pedal) causing the camper to jack knife and hit the rear tail light. When the camera caught up to the truck wet spun 180 degrees at 65 mph then flipped. No airbag went off and the seatbelt did not stay locked. My son who was sitting in the back climbed out of the backseat without unlatching his seatbelt.
- Broussard, LA, USA
Drivers window falls down when 'rolling' the window down.
- Odanah, WI, USA
The contact owns a 2016 Ram 2500. The contact stated that the low beam headlight was replaced three times. The vehicle was taken to the dealer (jack wolf Chrysler Jeep, 1615 N. state St, belvidere, ill, 61108, 815-544-9211) where it was diagnosed that the bulbs burned out. The technician replaced the bulbs and stated that the failure was a known issue. The manufacturer was made aware of the failure and offered to reimburse the contact for the replacement bulbs. The contact stated that he did not receive a notification for an unknown recall related to the electrical system and exterior lighting. The failure mileage was approximately 18,000. Parts distribution disconnect.
- Rockford, IL, USA
When driving at low speeds the vehicle suddenly dies and the instrument panel goes completely out, all electrical goes out, except for the radio panel, but no speaker sound. When trying to start the vehicle, even with removing the key, the instrument panel remains out, radio panel still on with no sound. After about 4-6 key turns the truck starts again. This happened once in a drive through while moving, and a second time, while in a parking lot at 5+ mph. California truck, 24K miles. Happened on a warm engine 74 day. No mods to the truck, no speed chip installed. Inquired with dealer, no recall, no previous service history on the truck in the system.
- San Luis Obispo, CA, USA
2016 Ram diesel 6.7 L experiencing stalling when decelerating to stop - lose power, ran off road as result. Vehicle has 3 second delay when attempting to accelerate- serious safety concern caused several near misses
- Twin Falls, ID, USA
2016 Ram 2500 crew cab 4X4 6.4 liter V8 - my truck is 5 months old with 4,500 miles on it. I have had this problem two times so far. I would be driving and the check engine and throttle positioning sensor warning lights come on. The truck would lose acceleration and sometimes the truck would accelerate on it's own and could drive itself on the road (sometimes surging). I have had it tot the dealership two times so far. The first time they replaced the throttle. The second time they said it was a bent clip on the throttle wiring harness for the throttle. The same thing happened two other times since it was last fixed on 8/30/2016, but if you let the truck sit overnight, the next morning everything would be fine. The punch line is that I have owned the truck for 169 days (as of today) and it has been in the shop 37 of those days (so far) with serious electrical issues. The last two issues are serious enough that the truck will accelerate on its own and is unsafe to drive. I have had it towed by Ram the last two times to the dealership. Outside of the fact that the truck has been in the shop for 22% of the time I have owned it, I am more concerned about the serious safety concerns these issues cause and I have lost faith that this truck can be fixed. When this problem occurs, it could easily cause and accident to include injury or death. This is a 6,500+ pound vehicle! please look into this problem with Ram.
- Ashburn, VA, USA
My 2016 Ram 1500 almost killed me this morning. Truck has 4,000 miles on it. At 4 am I was driving on I-10 East bound 170 miles from pensacola. Cruise was set at 78 and I was in the passing lane. The road was pitch black. Without any warning the engine lost power and all electrical. Headlights went dark dash board, etc. Needless to say I was panicked and managed somehow to make it to the right shoulder. After getting to the shoulder emergency flashers would not work everything was dead. Just as I was considering getting out of the vehicle power came back on. I put on flashers and after I calmed down returned to the road. The next 200 miles were uneventful. I was scared to drive after dark after such an incident. I have a appointment in foley Alabama with Dodge next Monday morning. Also back in March I was waiting on the left turn lane and the transmission shifted from drive to park all by its self.
- Tampa, FL, USA
Had phone charging from usb port in truck. Pulled into gas station and as I was turning the wheel to park in a spot, I touched the phone and the engine died.
- Rio Rancho, NM, USA
Life and death situation: The 2016 2500 Ram diesel truck has a problem that causes it to do a complete electrical shutdown while driving. A complete loss of all electrical systems are lost, including a... complete engine failure... brake lights... power steering... power brakes. Everything dies with no warning. Just dead! Fiat Dodge Ram knows about this problem and are allowing these vehicles to be sold to an unknowing public. The reason I know this is because when the dealer called the star hot line at Ram they were told exactly where to go to find the problem!!! there have been numerous failures to date. This will get people killed. The 2016 Ram have only been on the road for a month. I own one and my vehicle is presently in the shop for repair after 10 engine failures!!!! when there were no failure codes on my Ram 2500.. and.. it failed and shut down on the tech when backing it out of the bay the vehicle was taken away from me as unsafe to drive. That was a week ago. It is still stuck in the same bay as it will not crank. Problem: Tipm totally integrated power module or pdc intel pwr. Part # 68243265ad is the problem. The main terminal input carrying all electrical power into the vehicle is being over torqued during manufacture. This is causing the terminal to snap and only give intermitting power to the vehicle during operation and causing the total shut of the vehicle's computers and shutdown of the vehicle. In addition to the this problem which could cause possible death, the constant arcing of the computers has now caused additional problems to my vehicle. There is now a failure in the ignition switch module part # 68271986aa and it has a esd of Feb 2016. I'll deal with my vehicle.. but allowing these 8000# vehicles on the road with this problem is inexcusable when Dodge Ram knows they have this safety issue.....updated 12/30/15 updated 05/21/18
- Panama City Beach, FL, USA
- Riverside, CA, USA