10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
8,120 miles

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« Read the previous 20 complaints

problem #25

Jun 272023

2500

  • 111,223 miles
The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, he noticed an abnormal clicking sound. The contact stated that several unknown warning lights were illuminated. The contact stated that the braking system was inoperable. The contact stated that the brakes engaged intermittently while depressing the brake pedal. The vehicle was taken to the dealer, who diagnosed and replaced the two rear wheel speed sensors. The failure reoccurred, and the vehicle was taken to the same dealer again and diagnosed with ABS sensor failure; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,223.

- Lorida, FL, USA

problem #24

Aug 012022

2500

  • miles
Intermittent failure of ABS/hcu resulting in no ABS, cruise control, or traction control. Unable to find the part in question, dealers wanting nearly $2000 for repair on unacceptable timeline. Unable to haul significant loads with truck (I.e. camper or equipment/trailers). Doing research I found that this is a very common problem with this truck and no recall was ever issued. Hcu parts are now restricted and extremely expensive if one does manage to find one. Class action lawsuits initiated against Chrysler in California. This issue has been known about for years now and should be made known to anyone thinking of buying a Ram. I love the truck but it is unsafe and incredibly difficult to repair at this time causing significant headaches for my family.

- Meridian, MS, USA

problem #23

Apr 042022

2500

  • miles
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.

- Newberg, Or, OR, USA

problem #22

Mar 112023

2500

  • miles
I revered my truck up a slight incline in reverse in 4 wheel drive. After I stopped in reverse I removed my vehicle out of 4 wheel drive back into 2 wheel drive. I put the transmission in park and removed my key. I unloaded items from the back of the truck. During this period the truck began to move forward down the incline building up speed as it went. It struck a tree stump and came to rest there. No one was in the vehicle and I confirmed when I got in it was still in the parked position. It appears the vehicle never engaged the transmission to the parked position.

- Walnutport, PA, USA

problem #21

Nov 052022

2500

  • miles
Abs/traction control lights come on and disconnects the cruise control dangerously wen pulling a trailer, code is c0020-01 this is a very common issue with these trucks parts unavailable, I-??ve talk to many other owners with same issues please address the problem before someone gets hurt thanks.

- Owinsville , KY, USA

problem #20

Feb 072023

2500

  • 80,000 miles
The contact owns a 2018 Ram 2500. The contact stated that the vehicle had failed to start up after multiple attempts. The contact also discovered that the gear shifter would move while the engine was turned off and without depressing the brake pedal. The contact discovered that the brake transmission shift interlock was defective. The vehicle was initially towed to an independent mechanic who informed the contact that he did not have the capability to repair the vehicle. The vehicle was then towed to a dealer where the part was replaced. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 80,000.

- Medina, OH, USA

problem #19

Jun 152022

2500

  • miles
The Service ABS light come on, around 32,390 miles just out of the 3 year/36,000 mile warranty! The cruse control no longer works! The traction control light is on with the ABS light! Beeps on and off and on and on very annoying!!! Had the truck scanned by my local Mechanic. ANTILOCK BRAKES C0020-01 ABS PUMP MOTOR CONTROL-GENERAL ELECTRIC FAILURE-STORED. The truck is available upon request.

- Mechanicsville, MD, USA

problem #18

Aug 132022

2500

  • miles
Diesel Particulate Filter (DPF) and other exhaust components. When the vehicle is in a "Regeneration" cycle and the vehicle comes to a stop, it dies about 70% of the time. Causing traffic back ups and nearly a reared collision from another driver. This issue started at 112000 miles and does it 3-6 times daily. It's been in and out of the dealer (Young Chrysler Jeep Dodge and Ram Richard Lindema Shop# 385-332-3978 Cell# 801-589-8943) totaling 6 weeks and $22,000 in repair bills and its still not resolved. I see on diesel forums this is a known problem that Dodge doesn't know how to fix.

- Clearfield, UT, USA

problem #17

Jul 272022

2500

  • miles
Transmission abrubtly shifts into 4th gear and will not shift up or down. Cannot manually shift either. Must pull over and shut off vehicle and restart.

- Merrill, WI, USA

problem #16

Jan 022022

2500

  • miles
Our truck has less than 25000 miles on it and the transmission has been consistently slipping in high gears for about the last 3000 miles. Our friends had the same truck with 46000 miles and their transmission just failed. We have read about many instances with the same transmission going out prematurely. Our truck is available for inspection. There have been no warning lights in the truck.

- Lake Havasu City , AZ, USA

problem #15

Nov 012020

2500 8-cyl

  • 0 miles
The contact called inquiring about a Law Enforcement vehicle (2018 RAM 2500). November 2020, vehicle shut down while traveling up a road. -??Lost all PCM communication.-?? Instrument cluster was on, but vehicle would not start, multiple warning lights were illuminated. The vehicle was not drivable. Towed vehicle to Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing a PCM replaced. The vehicle was repaired, however it continued to experience the same failure. July 2021 while the same Law Enforcement Officer was traveling at 30 mph in a 35-mph zone into a sharp right turn, the vehicle "lost all the PCM communication". The Law Enforcement Officer could not stop, due to no brakes and had a difficult time turning the vehicle. The Law Enforcement vehicle crossed the road into the oncoming lane of traffic and off the shoulder into Sagebrush. The Law Enforcement Officer was able to steer to the right and drove back onto the road and across both lanes of traffic, exiting off the road surface and into more Sagebrush. The Law Enforcement vehicle finally came to a stop. Multiple warning lights illuminated. The air bags did not deploy. The Law Enforcement Officer was not injured nor sought medical attention. No police report was filed. The Law Enforcement vehicle was not drivable and had to be towed Flower Motors (RAM) in Montrose, CO where it was diagnosed with needing the PCM replaced for a second time. The Law Enforcement vehicle was repaired, however, it continued to experience same failure. August/September 2021, the Law Enforcement vehicle again -??lost all the PCM communication-??. The Law Enforcement Officer was pulling up to a highway getting ready to merge onto the highway when the Law Enforcement vehicle shut down. The Law Enforcement vehicle was not drivable and was towed to Berthod Motors (RAM) in Glenwood Springs, CO where it was diagnosed with needing the PCM to be replaced for a third time. Multiple warning lights were illuminated. November 2021, the Law Enforcement vehicle was being driven approx

- Roanoke, VA, USA

problem #14

Oct 222021

2500

  • 30,000 miles
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was repaired at the dealer under NHTSA Campaign Number: 20V036000 (Power Train) however, the failure occurred after the recall was repaired. The transmission shifter would not shift to drive after the vehicle was parked. The transmission shifter cable disconnected from the transmission, causing the vehicle to not perform shifts intended by the driver. Additionally, the gear shift lever position on the dashboard did not match the actual transmission gear. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

- Jamestown, CA, USA

problem #13

Nov 142020

2500

  • 9,000 miles
The touch screen on the central control computer/entertainment/cell phone system has delaminates and randomly self selects buttons. On more than one occasion the distraction of cancelling phone calls at all hours, activation of back up cameras and signals that tell the vehicle to do wierd things negatively impact of drivers attention and function' there are laws about distract4D driving and this is a major distraction. I have tried to resolve the issue with the manufacturer and they are un responsive. Looking at the videos on how to re-lace the touch screen due to manufacturer requesting over $1500 to replace based on false claims of broken/cracked glass in the screen. When the real issue is the touch screen manufacturer failed to use an adhesive that can withstand the heat within the closed cabin of a stationary vehicle.

- Slidell, LA, USA

problem #12

Nov 152019

2500

  • miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts needed for the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer carson Dodge Chrysler Jeep Ram (3059 S. carson St, carson city, nv 89701) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tahoe, CA, USA

problem #11

Jul 122020

2500

  • 27,000 miles
The transmission failed while driving in city street traffic with no warning. The vehicle would not move forward or in reverse. The vehicle was hauled to the dealership for repairs under warranty.

- Christoval, TX, USA

problem #10

Nov 282019

2500 6-cyl Diesel

  • 15,000 miles
Truck loses power steering completely while driving making it 10X harder to maneuver the vehicle making tight turns very difficult. Lack of braking power. Truck has a very evident aeration noise every time steering wheel is turned at any time. Trucks power steering fluid has fallen below minimum three times in the vehicles life. Truck is at 27,000 miles. Issue began around 15,000 miles. Bubbles in power steering reservoir. Power steering pump smells like it's burning up. Power steering pump and hydro boost are failing and has airflow passing through a system that constantly needs to be lubricated by power steering fluid. Pump and hydroboost will fail prematurely before their life expectancies. I have brought my vehicle into three different dealerships, twice at rockwall Dodge, twice as dallas Dodge, once at huffines Dodge. Dealerships claim nothing is wrong with vehicle, the power steering pump on this particular model is more audible than others, also there is supposed to be some air created in power steering system. Dealership service advisor stated, 'for all I know, you could be syphoning the fluid out of the reservoir and claiming it's low' each dealership said nothing was wrong, but has failed to explain to me where my fluid is going, why I'm losing braking power, having complete loss of power steering, or why my truck is very audibly making an aeration noise. Vehicle has been out of service for 15 plus days. Dealerships only look to see physical leaks, see nothing, and say it's fine and send me out the door. I've been through the lemon law process. Fca won the case and ncds denied buyback. I will attach a picture of ncds's statement on why the denial was made. Direct statement from [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rowlett, TX, USA

problem #9

Nov 152019

2500

  • 0 miles
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact called hilltop Chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. VIN tool confirms parts not available.

- San Francisco, CA, USA

problem #8

Dec 312019

2500

  • 5,900 miles
I started my 2018 Ram 2500 in the early morning and a message popped up in my message center ( service 4X4 system). Usually it would not be a big deal because you should service your vehicle to keep up with maintenance, but I just bought the truck 10 months ago and it has 5000 miles on it. Have an appointment with dealer to find out the problem, 4X4 will not engage in the mean time.

- Niagara Falls, NY, USA

problem #7

Dec 032019

2500

  • 16,500 miles
The contact owns a 2018 Ram 2500. While driving 40 mph, the vehicle shut off without warning. After several attempts, the vehicle restarted and operated normally. The contact took the vehicle to napleton's northlake Chrysler Dodge Jeep Ram (3701 northlake blvd, lake park, fl 33403, (888) 682-8985), but it was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 16,500.

- Boynton Beach, FL, USA

problem #6

Jul 112019

2500

  • 12,000 miles
I was pulling my 5th wheel trailer up a steep hill, and my engine fan sucked in my fan shroud cut it into large chunks, they then flew into my radiator and punctured it resulting in loss of all engine coolant. Apparently this has been happening for quite some time with 4th gen Ram trucks after searching on multiple internet forums. This in my opinion should be a recall. It left my 2 kids, wife, and two dogs stranded on the side of the road.

- Boise, ID, USA

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