10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,564 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2018 Ram 2500. The contact stated while driving at undisclosed speed, the contact pressed the auto memory button on the front driver-??s side seat and became aware that the electronic control unit on the vehicle had reset itself and radio which caused the front driver-??s and passenger-??s side rearview mirrors to open and close independently. Additionally, the front driver-??s and passenger-??s side windows activated independently. The contact stated that the failure recurred several times. The vehicle was taken to the local dealer and diagnosed the failure with an electronic control unit failure however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another dealer, Wake Forest Dodge RAM (10936 Star Rd, Wake Forest, NC 27587, (919) 899-4586) who inspected the vehicle and confirmed the failure with the electronic control unit in the radio. The unit was replaced however, the failure persisted. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 33,000.
- Oxfard, NC, USA
I have a 2018 Ram 2500 with 24320 miles on it. The traction control light/ ABS/ebs service lights come on when driving. The speed control goes off. I have seen on the Ram forum that this is common on this and the 2017 years too. My question is if there are several 100 people with the same problem. Why have you not issued a recall. This will get someon killed if they are not careful.
- Wylie, TX, USA
Consistant flashing up "service electronic braking system" and "service antilock braking system" while driving. Dealer has attempted to repair replacing ABS module and hcu, bled and recalibrated the braking system. Issue returns after few thousand miles. Online forums show a lot of other owners of this truck with the same issue. Brakes suddenly failing is a serious safety issue! first issue was at 14K miles, returned at 37K miles. The alert comes up at random times such as driving down the highway at 70 mph or sitting at a light. Does not seem related to actually engaging the brakes to have the error.
- Winter Springs, FL, USA
Sporadically vehicle will not start. Dashboard lights flashing, display toggles through warnings, idle needle and speedometer needle moving while parked, vehicle not on. This has happened several times. Local Dodge dealer is currently on 3rd visit to repair.
- Nuevo, CA, USA
The touch screen on the central control computer/entertainment/cell phone system has delaminates and randomly self selects buttons. On more than one occasion the distraction of cancelling phone calls at all hours, activation of back up cameras and signals that tell the vehicle to do wierd things negatively impact of drivers attention and function' there are laws about distract4D driving and this is a major distraction. I have tried to resolve the issue with the manufacturer and they are un responsive. Looking at the videos on how to re-lace the touch screen due to manufacturer requesting over $1500 to replace based on false claims of broken/cracked glass in the screen. When the real issue is the touch screen manufacturer failed to use an adhesive that can withstand the heat within the closed cabin of a stationary vehicle.
- Slidell, LA, USA
While operating vehicle the ABS and traction control lights would flash on and off and message service anti lock brake system. Then service electric brake system would flash in message center. After flashing on and off multiple times the messages self cleared and lights went out
- Humble, TX, USA
Loss of communications between several modules. Errors are TPMS loss of commo at all 4 sensors, not able to lock doors loss of key fob communications causeing engine to turn off. Stationary or moving on any road or speed. These began when the vehicle was first purchased Oct 2018.
- El Paso, TX, USA
When putting in reverse the backup camera display goes multi color blur.this was about 20K then corrected itself when put in reverses the next time. Didn't think much about it. Now at 42 K its doing it more often. Took it to the dealer and frank at vacaville Dodge tells me its out of warranty, when I had already seen there was a recall on this problem. I will document and take pics next time it does it.
- Los Gatos, CA, USA
While the truck is running and parked passenger gets out of vehicle and shuts door causing the key fob has left the vehicle warning on the dash to appear. But the key fob is clearly setting in the cup holder in the center console and has not left the vehicle. Only way to reset is to take the key fob out of the truck. This has happened ever since the seat belt module was replaced. On the passenger side. Has happened 10+ times
- Thayne, WY, USA
Pulled out into traffic and the gas pedal did not propel the truck and I was almost hit broadside. It's like the gas pedal took 3-4 seconds to send fuel to the engine and caused the truck to just roll instead of propelling it down the road
- New Caney, TX, USA
The contact owns a 2018 Ram 2500. While driving 60 mph, the crash sensor warning indicator illuminated. The vehicle was taken to waconia Dodge Chrysler Jeep Ram (located at 905 strong dr, waconia, mn 55387, (952) 373-5327) where it was diagnosed that the failure was due to the extreme cold and wet climate. The contact was informed that as soon as the temperature became warmer, the malfunction would cease. The sensor was reset and the engine control module was re-flashed, but the failure recurred. The failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.
- Cologne, MN, USA
The contact owns a 2018 Ram 2500. The contact stated that the U-connect screen periodically failed to function, which impacted the functionality of the sos feature built into the rearview mirrors. The dealer (fremont motor, 6101 E 2nd St, casper, wy 82609, 307-237-8491) scheduled a diagnostic appointment for December 18, 2018. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 6,030.
- Moss Point, MS, USA
- Batson, TX, USA