10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,906 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Hitting bump or random moments (intermittent). The ABS module comes up with code C0020-01 for ABS Pump Module General Electrical Fault. Truck loses ABS, Traction Control, as well as Cruise Control. Vehicles Odo is 7284 miles.
- Girard, OH, USA
ABS and Electronic braking system lights come on and off. No codes. Reading about it and there are thousands of cases across the US. Something has to be done. Definitely a safety issue.
- Fairhope, AL, USA
Service electronic braking system Notification and ding won-??t stop going off. Truck has less than 50k and through my research this is a common issue with this truck. I don-??t want to drive it anymore fit safety reasons. Bought the truck 2 months ago and have had an issue since I purchased
- Sanford, FL, USA
The contact owns a 2018 Ram 2500. The contact stated that while in reverse(R), and while driving at various speeds, the head unit became pixelated and would appear and disappear without warning. Additionally, on several occasions, while driving at various speeds the radio, A/C, and car phone were turned on and off inadvertently. The vehicle was taken to a dealer where it was diagnosed that the head unit needed to be replaced due to it separating. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60, 000.
- Woodruff, SC, USA
Intermittent alerts related to service ABS light on the dash along with Traction Control light. Seems to disable ABS when the fault light comes on, also disables cruise control during driving when the service alerts flash on the dash. Constant beeping of the alert is a major distraction. Truck has 26,000 miles in it. Dealership said ABS module and HCU need to be replaced but parts are on back order until August but are not positive when parts will be available. Why is this not a recall?
- Sheridan, AR, USA
The ABS and anti skid lights on the dash come on and off sporadically. The pump and module have been replaced. The problem did not occur for awhile. Now it has started over again. It seems harder to brake since the problem has started.
- Williamsburg, VA, USA
The ABS Service Antilock Brake System messages comes on intermittently and chimes every 2-3 seconds. Some days the message and chime does not come on, but it is usually the day after the truck has been turned off for a period of time. The issue started on 16 March 2024, I still have the issue today, and it happens at any speed. After doing some research, I found that many of the same year and model truck has had the issue, and it seems to be the Antilock brake module Electronic Control Unit and or Hydraulic Control Unit. I contacted the dealership to see if I can get the issue repaired under my extended warranty, but the part is on back order. The vehicle is available for inspection, but I haven't had a chance to take it to the dealership as of yet.
- Harker Height, TX, USA
The abs light and traction control light comes on intermittently which is caused by the HCU. Could cause a wreck
- Portsmouth, OH, USA
The ABS/EBS errors lights comes on and cruise control won't work. Did some research online seems like a common problem. Hoping to see a recall by Ram.
- Smithville, MO, USA
The anti-lock braking system, traction control and speed control system continue to flash on and off. While driving here in Huntsville, Alabama it snowed and my braking system failed causing me to nearly crash.
- Gurley, AL, USA
My 2018 RAM 2500 has 30,176 miles on it. Two years ago the HCU and module controlling the ABS system failed and was replaced. When the system fails numerous lights and warning chimes activate and the cruise control stops working. The system has failed again and the dealer tells me it will take 45+ days to get the parts necessary to repair the ABS system. After researching online I discovered an open class action lawsuit against FCA for this problem. I also discovered that this is a common problem with 2500 and 3500 RAM trucks after reading owner forum sites but so far no recall has been issued by NTHSA. This is a major safety issue for owners and needs to be fixed.
- Hendersonville, NC, USA
Abs light and traction control lights went off causing the truck to throw C0020-01 error. Dealer suggested replacing HCU and ABS MODULE
- Lebanon, OH, USA
The ABS service light keeps coming on and beeping. It will go off after a little while but then returns intermittantly while driving. Apparently this is a known problem and should be a recall. Many owners are wasting thousands of dollars for repairs that should be covered by a recall.
- Adams, TN, USA
The component or system that is failing or malfunction is the ABS Hydraulic Control Unit (HCU) and ABS module. The malfunction is turning off my ABS and TCS system, making the vehicle unsafe to drive. Also the ABS and TCS dash lights are constantly dinging and going off and on distracting me while I'm driving. This issue is well know with the dealer. Here is a TBS from 2020: RAM TSB S2005000004 The vehicle has been inspected and and the ABS module was already replaced, but didn't fix the issue. This has been happening since I bought the truck.
- Burlington, NC, USA
My truck has right at 80,000 miles. Every so often I get two dash lights. One is ABS service and anti skid warning. They randomly show up. They pop up very quickly then go away. But it happens non stop. I have done some research and it seems that there is thousands of people with the same truck and year model with this same issue. I went to the dealer in Seguin, Tx and they told me that there was really nothing I could do to fix the issue, unless I wanted to wait eight months. But the new part rarely last. They flat out told me to not follow any one too close because hard braking could fail without anti skid working properly. RAM needs to make this right. I can-??t believe that there has been this many people complain about a serious safety concern and nothing has been done.
- Nixon, TX, USA
Warning light to service the Electronic Braking System came on. Has been intermittent since. Contacted dealer and the HCU needs replacing. Vehicle is under mfg extended warranty. They claim part not covered. There are hundreds of complaints about this along with a class action lawsuit filed last year in CA. Brakes may fail without repair. 4WD will not engage since warning light came on. Lawsuit alleges Chrysler knew of this defect before selling. I have scheduled a replacement of the unit for 3/1/2024
- Malakoff, TX, USA
The truck last year started flashing the ABS and traction control lights. On the screen it says I have to service my braking system. As soon as that warning comes on, I lose traction control and it-??s awful to dry in snowy or wet conditions. The truck just hit 28 thousand miles. I contacted the Ram dealership and they are aware of the issue but stated there is no recall so they-??re not addressing the issue.
- Lafayette, OR, USA
The abs/traction control message goes off intermittently. The truck dings and beeps from the dash with a message that says -??service abs-??. This is a known issue with this yr/make truck.
- Fallbrook, CA, USA
Service electronic brake system code came up. Brought it to the shop and they said it-??s a known issue with this year model and ram is aware. Told me it-??s a $2500 fix. I feel that a safety issue that is know and I had to fix myself is not fair in its self not safe!
- Aliquippa, PA, USA
- Raymond, MS, USA