10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
338 miles

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« Read the previous 20 complaints

problem #78

Sep 092022

2500

  • miles
2018 RAM 2500 ABS module failure in 9/22. Dealer diagnosed & said part was on back order until 12/22. I have called the dealership multiple times checking on availability of the replacement part & each time I am told a different ship date with the current ship date a year out from the start of the problem. RAM seems to be unconcerned their product is endangering their customers with ABS failures which, unless I'm mistaken is a required feature on vehicles. The warning lights & "chimes" are constantly going off which is a distraction for the safe operation of this motor vehicle. The fact this is a know issue & the "fix" in my case is a year out is unacceptable. This component(s) have already been replaced by a recall & now failed is not acceptable. Through online searches, this is a known problem that has drug out too long & posing a risk to the drivers & passengers of these trucks & the traveling public that shares the road with these trucks.

- Albany, LA, USA

problem #77

Oct 222022

2500

  • miles
For about 8 months, our 2018 Dodge Ram 2500 has had interment ABS and HCU warning lights and the notification to "Service electronic braking system" followed by "Service antilock brake system". This may occur for a period of hours or seconds and disables our trucks ABS, traction control, cruise control and other systems. When checked, the truck has no stored fault codes. When this first occurred, I went to the dealer where the truck was purchased and inquired about replacement ABS and HCU modules and was informed that none were available. After subsequent visits and internet research, I found TSB#C0020-01, "ABS Pump Motor", that directs replacement of the ABS/HCU modules, and directs that the replacement parts will be provided by a "STAR system". We have had three incidents that we narrowly avoided accidents, two due to the intermittent ABS failure and one due to sudden loss of traction control while pulling our trailer. It has also noted that a Class Action Lawsuit has resulted from this same issue.

- Newport News, VA, USA

problem #76

Nov 052022

2500

  • miles
Service ABS system message turns on and off continuously while driving. When the warning is active ABS is disabled. Also when the warning activates it will disable cruise control suddenly. It continues to turn on and off. Dealership diagnosed it as ABS control module. They state there are no parts to replace it with at this point in time and no ETA on when a part will be manufactured. They also stated they believe it should be a recall item as 2019-2022 models had similar issues and was recall issue. Non working ABS and sudden cut off of cruise control is a safety concern. Significant research on my part shows this is a very common issue with these vehicles. This happens without fail every time the vehicle is driven.

- Poulsbo, WA, USA

problem #75

Feb 092023

2500

  • miles
ABS & Traction light flickers and stays on. Brakes have pulsed. This is very dangerous for my family and myself. Ram wants to charge me $$ for a manufacturing defect that they are all to aware of. This not fare.

- Gruetli Laager, TN, USA

problem #74

May 182023

2500

  • miles
HCU / ABS module issues. Truck while driving has no cruise control my lights stay illuminated all the time, truck only has 57,000 miles and already repaired all 4 abs wheel speed censors, spent countless hours visibly checking all wires and fuses make sure no defects there. This could be a very dangerous and life threatening situation and I would think it's only right for Dodge Ram to recall the 2017-2018 for this ABS issue.

- Abilene , TX, USA

problem #73

Jun 102022

2500

  • miles
The Anti-Lock Brake control module along with the Hydraulic control unit is failing. At any rate of speed, the traction control light and the ABS light comes on and off repeatedly. When this happens, the cruise control disengages which has cause the truck to slow down rapidly in heavy traffic causing other drivers to almost rear end my pregnant wife, 3 year old son and I. I had my local ram dealer pull the Diagnostic Trouble Codes and confirmed that the parts stated above, were in fact failing. The messages that pop up on the instrument cluster are -??Service Anti-Lock Brake system-?? and -??Service Electronic Brake System-??. I can not have this component inspected as it is a daily driver and is the only vehicle we have currently.

- Kingfisher, OK, USA

problem #72

May 242023

2500

  • miles
The ABS, traction control, cruise control and 4x4 no longer function. It started intermittently and now is constant. The vehicle is available for inspection. After a hard stop the abs won-??t engage and I lost traction of the truck. There are two warning lamps that are on at all times (abs and traction control). It has been ongoing for almost 1 year and 10,000 miles or so.

- Carpinteria, CA, USA

problem #71

May 062023

2500

  • miles
Driving down the highway with the cruise control set and all of a sudden the cruise control stops working and my dash is dinging with service ABS system and service Electronic Brake System. The truck had 78,500 miles when this first happened. Now it does it intermittently while driving down the road. I notice there-??s no recalls and it sound like a large problem. Haven-??t taken it to a dealer yet.

- Wagoner, OK, USA

problem #70

May 012023

2500

  • miles
At 36,000 miles have been told I need to replace ABS pump control general electrical failure. Also replace ABS module. Parts are not available and are on backorder. I pull a 25 foot camper and this issue is causing concern with vehicle stopping. Apparently is a big problem as parts are not available and dealers that have part will not release parts so my truck can be fixed.

- Stanwood, MI, USA

problem #69

Apr 082023

2500

  • miles
ABS module system has been replaced twice.. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

- Yoakum, TX, USA

problem #68

May 152022

2500

  • miles
About every 10 to 15 seconds an alarm sounds and warning sign blinks on dash with message to service anti-braking system and traction control. If cruise control was engaged it disengages and sometimes will not reset until engine is turned off and restarted. Vehicle seems to have braking issues, especially on wet pavement. Brake pads have been checked and are ok. Vehicle odometer has 34102 miles on it..

- Onalaska, TX, USA

problem #67

Oct 272022

2500

  • miles
While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

- Rochester, NY, USA

problem #66

Sep 172022

2500

  • miles
The ABS, Service Electronic Brakes, and traction control warning alert constantly goes on and off while driving, deactivating cruise control as well. It does it all speeds, in all gears, including on the highway, at 70, in traffic. This is especially problematic in the rain, as I don't know if the ABS will work or not. The alert goes on, resets and goes off, then goes on, then resets, constantly. Sometimes for the duration of the trip, sometimes once or twice. This has been happening since September 2022, for eight months now. The anti-lock brakes or electronic brake system MAY NOT WORK; The problem has been confirmed by an independent service center; The vehicle has not been inspected outside the independent service center; No warning lamps or other symptoms prior to this failure.

- Cypress, TX, USA

problem #65

Aug 012022

2500

  • miles
Intermittent failure of ABS/hcu resulting in no ABS, cruise control, or traction control. Unable to find the part in question, dealers wanting nearly $2000 for repair on unacceptable timeline. Unable to haul significant loads with truck (I.e. camper or equipment/trailers). Doing research I found that this is a very common problem with this truck and no recall was ever issued. Hcu parts are now restricted and extremely expensive if one does manage to find one. Class action lawsuits initiated against Chrysler in California. This issue has been known about for years now and should be made known to anyone thinking of buying a Ram. I love the truck but it is unsafe and incredibly difficult to repair at this time causing significant headaches for my family.

- Meridian, MS, USA

problem #64

Mar 032023

2500

  • miles
ABS lights flashing on dash, intermittent at times, sometimes all the time. Deactivates cruise and traction control. Dangerous when hauling loads. Sudden loss of cruise almost caused an accident.

- Oneida, TN, USA

problem #63

Jan 022023

2500

  • miles
Intermittent ABS, EBS and traction control issues causing spurious warnings and loss of cruse control. The alerts are distracting to the driver, loss of ebs/abs represents safety issues while traveling, as does the loss of traction control and cruse control. Dealer has diagnosed the issue to the respective abs/ebs controllers but reports no parts in inventory and no due date for when they will be available. Formally request NHTSA force a recall to require the mfg to correct the issue expeditiously.

- Atkinson, NH, USA

problem #62

Apr 012023

2500

  • miles
There has not been an accident. Hopefully it won't come to that! This needs to be addressed

- Spruce Pine, NC, USA

problem #61

Nov 192022

2500

  • miles
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.

- Ingalls, MI, USA

problem #60

Jan 162023

2500

  • miles
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.

- Dingmans Ferry, PA, USA

problem #59

Nov 012022

2500

  • miles
ABS and HCU are in need of replacement parts. Because no replacement parts are available, I have no choice but to drive a Truck with questionable Breaking System, putting me, my family and others at risk, since the brake system is what stops my Truck when I need it to stop or slow down. I use this to tow the family travel trailer as well. This is also very important when brakes are needed to function safely. I have taken the Truck to my dealer of purchase. They completed a diagnostic test and also reproduced and confirmed the problem. The vehicle has been inspected by the manufacturer's dealership Service Dept. The Truck's "ABS SERVICE BRAKE SYSTEM" warning lights and warning tones alerted me of service needed back in November 2022, with just over 36,000 miles. I made an appointment and the dealership serviced my truck in January 2023. Since no parts are available for the repair, I had no option but to pay a diagnostic's fee to have my vehicle released to me, still in need of repairs. The warning lights and signals continue to go off repeatedly whenever I drive my Truck, letting me know that there is a SAFETY ISSUE THAT NEEDS TO BE FIXED!

- Oregon, OH, USA

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