10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
338 miles

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« Read the previous 20 complaints

problem #138

Sep 302023

2500

  • miles
I am experiencing intermittent warning by dash red light, warning dings & digital warning. Check brake system. The issue seems to be increasing in frequency as the last time I used the vehicle-it dinged every few miles. I understand that the ABS & TSC systems are inactive when warning displays. I called my local dealer to have vehicle inspected/ repaired and was told to come in for diagnosis but the parts for suspected failure are not currently available. I am in an area with rain expected for several days and am concerned with driving under these conditions.

- Azle, TX, USA

problem #137

Sep 152023

2500

  • miles
Hydralic control unit is bad causing on dash safety alert for service electronic brake system alert and anti lock brake system alert. When towing will not have brakes to assist in stopping tow vehicle. The alarm constantly going off distract your attention from the road. Upon going to the dealer for repairs I was told they are on national back order and may not be available until after the 1st of the year. It apparently a widespread issue with all 2017 and 2018 Ram 2500s. I am unable to tow my 38' 5th wheel camper for fear I will lose my brakes on the tow vehicle putting myself and others at risk. The anti lock brakes not functioning properly could result in losing control of the vehicle when road conditions are wet or slippery. This loss of traction put me and other motorist at risk. Ram know there is a problem with the HCU. My understanding is they have had to completely re-engineer the part and as such has created an availability problem for anyone owning these vehicles. There are several blogs and forums online describing this as well as a class action suit initiated by the state of California. Would appreciate you looking into this matter and getting Ram to do the right thing. Thank You

- Dulac, LA, USA

problem #136

May 012023

2500

  • miles
In 2020 my ABS clontrol module failed at about 20000 miles. I had it replaced under warranty with no issues. In may of this year (2023) it started flashing on and off while driving again. I took it to the dealership and they told me it needed replacing again but they do not have and cannot get the part. It has gotten worse and worse. I can tell it is affecting my brakes along with I cannot use my cruise control. I have been back multiple times to check with the dealership and they tell me the part is back ordered. Last time I was there in September they told me it would be February of next year and that it is not covered under power train warranty so I will have to pay out of pocket for something they have already replaced once for same issue.. the brake light, traction control lamp, and ABS lamp all flash on and off constantly while driving

- Clarkton, NC, USA

problem #135

Sep 052023

2500

  • miles
My abs brake light goes on and off cruise control just stops in the middle of the highway. I was almost hit by an eight wheeler while commuting because of it. I loose traction driving on wet roads. I have taken it to the dealership more than twice to fix the problem. So solution in sight.

- Beggs, OK, USA

problem #134

Oct 092023

2500

  • miles
My Anti Lock Brakes, Traction control and power steering have gone out repeatedly on this vehicle. The ABS pump HCU unit has failed at 8,433 miles. The same thing failed again at 12,924 miles. As of this complaint the same thing has failed again at 20,000 miles. I have not had it repaired because Ram will not guarantee the new part they put in is not defective, like the original part and the 2 other replacement ABS pump they installed which have failed. I don't drive my this truck that much because without the abs for which the break system on the truck was designed for I feel like it is a danger to myself and others.

- Lakeland, FL, USA

problem #133

Oct 082023

2500

  • miles
Anti Lock brake system and service electronic brake system message keeps going on & off every 30 seconds & will shut down cruise control if it is engaged. Happened in 10/11/2021 & now 10/8/ 2023.

- Rosenberg, TX, USA

problem #132

Sep 292023

2500

  • miles
This is the second complaint filed for the same issue. Tracking number 11441949. I understand there is an investigation open for this issue. PE 22-012. Opened 11/28/22. My truck was repaired under warranty December of 2021 It has failed again in September of 2023. after less than 2 years and 20,000 miles. The ABS/Traction control system as well as cruise control unexpectedly without warning stops working. Since I use my truck to tow heavy trailers this is not a very good scenario. The alarm and warning on the dash at times repeatedly and randomly sounds while driving. When this occurs I have no ABS function, or hill decent control. The Hydraulic Control Unit Part #68143491aa is the part that failed and was replaced under warranty. It has since been obsoleted by Ram and replaced by a different part #. Was this because they knew they had a problem? At any rate, I am left to pay to have this fixed again and worry about when it might fail the next time.

- Fremont, MI, USA

problem #131

Jun 102022

2500

  • miles
the abs module and the hydraulic pump have a issue that turns on the abs and light and turns off the cruise control and reverts to non abs braking due to faulty module and pump assembly that was changed already and now the wont cover this under any warrenty known faulty part

- Bradenton, FL, USA

problem #130

Dec 082021

2500

  • miles
ABS and Traction control light come on intermittently causing cruise control to kick out and not work. Also causes an alarm to ding over and over. This is a known problem with the Ram HD for this year.

- Mineral Wells, TX, USA

problem #129

Oct 012022

2500

  • miles
2018 Ram 2500. Trouble code for service electronic brake system, traction control deactivation, cruise control deactivation, ABS deactivation occurs at all speeds and all surfaces intermittently and the trouble code will activate and deactivate for up to approximately 45 minutes continuously. Ram certified dealership service departments in 2 states have declared it a known issue, have stated there is a TSB for repair but parts are unavailable with no ETA. Vehicle is under warranty but no remedy except to wait for parts which I have done for almost 1 year. Several other colleagues have the same issue which makes me concerned that probably 1 in every 3 2018 Ram 2500s are or will become safety concerns. It would be my intention to sell this unsafe vehicle as it is a primary means of transportation for my school aged children but no dealership will entertain a trade or severally reduces the trade in amount due to an issue that I can-??t even through a factory warranty still being active have resolved. I have no other recourse at this time other than to advocate for individuals to sign up for the class action lawsuit against FCA which covers this exact issue which will hopefully force FCA to fix these unsafe vehicles before deaths or serious injury occur. Any help your organization could be would be appreciated as this is a glaring safety issue known by the manufacturer and these vehicles are used for towing.

- Warrenton, VA, USA

problem #128

Aug 052023

2500

  • miles
ABS/Trac lights ding constantly with the dash displaying "service electronic stability" or something along those lines. ABS system becomes inoperable as well as kicking your cruise control off. Very unsafe and parts are not available for repair as well as Ram not taking recall action up to this point.

- Harriman, TN, USA

problem #127

Sep 012023

2500

  • miles
ABS / traction control light on in the dash. Cruise control inop. This is a known issue, in fact 2019-2022 truck had a recall issued. Ram needs to address this safety issue

- Bridgewater, VA, USA

problem #126

Jun 122023

2500

  • miles
The abs and traction control light are flashing on and off SEVERAL times especially when on a rough road. It kicks my cruise off and sometimes stays on which locks the diff and disengages any ABS functions resulting in the loss of braking performance and capability.

- Asheville, NC, USA

problem #125

Jan 012023

2500

  • miles
I have a 2018 Dodge Ram 2500 pickup truck and my ABS engine light came on back in February 2023 indicating that I have a problem with my braking and traction control system. It was because of the Hydraulic Control Module was bad. I Contacted a Factory Chrysler Parts supplier to obtain a new part to have it replaced but they were on backorder until June. In June I contacted them again and was told they were on back order until October 2023. I just contacted them again 9/27/23 and now I am being told the part is on back order until February 2024. This will be a full year causing me to drive without the ABS or Traction control not working, as well as not having cruise control. Doing a search on the internet there are a lot of others having the same issue which is bad enough but when you can't even get the replacement part for over a year on a piece of safety equipment for your vehicle. This is more then a safety issue.

- Baroda, MI, USA

problem #124

Aug 012023

2500

  • miles
My 2018 Ram 2500 has an intermittent ABS/ Service Electronic Braking System light. If I am using the cruise control when this light, comes on the cruise control turns off and the vehicle slows in front of moving traffic. I seem to also loose traction control which is dangerous when towing heavy loads.

- Dover, FL, USA

problem #123

Sep 022023

2500

  • miles
ABS HCU/and pump failure. Truck dies. no Brakes

- Montpelier, VA, USA

problem #122

Aug 042023

2500

  • miles
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.

- Bassett, VA, USA

problem #121

Sep 132023

2500

  • miles
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it-??s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.

- Dickinson , TX, USA

problem #120

Sep 152023

2500

  • miles
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed..The engine would start but only idle, truck would not move when put into drive.It had to be towed.Then it was something about a door sensor.It was replaced.Then the brake fluid problem started. It used 2 full quarts with no drips on the floor. Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles, Not driven in the winter and looks like new. I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop, The truck has been in the dealer (Jeff Wyler, Canal Winchester, Ohio ) for nearly 8 weeks. It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Groveport, OH, USA

problem #119

Nov 012022

2500

  • miles
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I-??m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I-??m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are -??reengineering-?? the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least

- Cape Girardeau, MO, USA

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