Affected Component: EQUIPMENT

Date Published
AUG 01, 2014
NHTSA TSB #
10139680
TSB Document
Summary
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.