The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (ray Chrysler Dodge Jeep Ram, 23 N us-12, fox lake, il 60020) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact stated that the key failed to turn over to start the vehicle and the vehicle was randomly stalling. The failure mileage was unknown. VIN tool confirms parts not available.

- Spring Grove, IL, USA

The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lee's summit Dodge Chrysler Jeep Ram dealer located at 1051 SE oldham pkwy, lee's summit, mo was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pleasentville, MO, USA