Without warning the transmission failed. Along with loss of power, when the tranny failed, the ability to use the exhaust brake also fails. The ability to manually downshift fails. I was on steep winding roads in North Idaho (Elk River) when this occurred with three passengers aboard. Once I was able to stop, I was on a steep uphill grade with no forward gears or shoulder to pull over on. I had to coast in neutral back down the mountain to an appropriate site to get off the road. All of this with no forward or reverse gears. The vehicle was towed to a dealership where it was determined to have the K-1 snap ring failure in the Aisin transmission. This problem is common enough that parts to repair the transmission are on back order with no definitive eta available.

- Lenore, ID, USA

This is a new vehicle with 747 miles on the odometer. A critical transmission failure occured while towing in traffic. We lost all ability to move forward. A Ram dealer has the truck now and is reporting it is the Aisin transmission that failed. An internal snap ring is the issue. They also told us this problem is happening to hundreds of customers across the country

- Whitewright, TX, USA

On our 1st day of our 10 day vacation heading East on Hwy 26 to Crescent, OR. At Government Camp going up in elevation, our 2022 Dodge Ram Diesal 3500 4x4, stopped going. We were pulling a 32' 5th wheel at about 14,000 #. We pulled off the road and put it into park, let it sit then tried to put it into drive again and it would not go. The transmission rattled and made all kinds of noise. THERE WERE NO INDICATIONS ON THE DASH OF ANY ISSUES! We put it into park and called 911 to assist in a tow truck. We had to wait for about 1 1/2 hours for the truck. An officer came up behind the trailer as we were on a curve and blindspot. We were on the white line!!!!!!! The tow truck had to pull us (because of the 5th wheel) to the snow park parking lot. Tow truck driver had to line us up then we had to unhook the trailer so he could take it to a Dodge Dealer. We spent the night in the trailer until the next day when we had to hire another tow truck from where we lived to come pick us up and take us back home. This excursion set us up for 2 individual companies, ugh! the 1st one only went back to Boring, OR and the truck sat there until the next day to be taken to Grasham Dodge. Gresham did not have the manpower to assess the situation and or fix the problem so from Gresham Dodge had to take it to Dick Hannah in Vancouver, WA only to then be taken across the street to Dick Hannah Jeep in the overflow area. Not secured and we found the passenger window open when we went to get the rest of our stuff. Have a service team manager, Austin, from Dick Hannah CJDR to have contact with regarding our truck. I heard there is no recall on the transmissions yet but from going on to the forums and seeing all of the other Dodge Ram owners, there should be. All of this should be completely covered by Dodge even the towing as if this had not occurred, we wouldn't be in debt of $4,566.53. We lost our first vacation and probably for the rest of the summer as we had numerous ones set up. Thank you

- Longview, WA, USA

The contact owns a 2022 Ram 3500. The contact stated while driving approximately 42 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed that the snap ring had detached. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 10,562.

- Clinton, PA, USA

Truck fails to properly accelerate when pulling out into traffic. There is a massive delay from pedal push to the truck moving. It is such a common issue there are devices that go between the pedal and computer to solve it. It voids the warranty though. I have almost been hit 4 times due the acceleration hesitation.

- Livingston, TX, USA

Brand new 2022 ram 3500 dually, 2300 miles 330 into towing trailer 18k trailer transmission blew. Loud clunk will only move in reverse. Left me and family stranded on side of busy freeway. No tow truck could handle truck and trailer.

- Litchfield Park, AZ, USA

K1 snap ring failure in the transmission. Lost gears 1-4. Truck was stuck in the middle of the road unable to move, blocking traffic and causing safety concerns. Vehicle is currently at the dealer awaiting replacement parts. There was no warning. The check engine light and service 4wd light came on as soon as the failure occurred.

- Powell, OH, USA

Transmission failure at 2145miles while driving with check engine light truck inspected by ram dealer service and confirmed that it was the transmission that failed and they had multiple Vehicles with the same issue in the 2022 model

- Wellington, FL, USA

The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

- Priest River, ID, USA

At 2,702 miles on the odometer. Vehicle lost all forward gears while driving. No indication of problem before catastrophic transmission failure. Vehicle has been inspected by dealer and transmission failure has been confirmed. Dealer states failure is related to Ram TSB 21-002-23 SUBJECT: K1 Clutch Snap Ring Repair OVERVIEW: This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum sub-assembly. MODELS: 2022 - 2023 (DD) RAM 3500 Cab Chassis 2022 - 2023 (D2) RAM 3500 Pickup 2022 - 2023 (DP) RAM 4500/5500 Cab Chassis

- Queen Creek, AZ, USA

I purchased this 2022 Ram 3500 mentioned above with 10 miles on it. I drove it 159 miles and the transmission went completely out and would not move. The dealership I took it to mentioned they had two other trucks there with the same problem that's been there for over a month... and didn't have any timeframe on when it could be fixed or a resolution for this problem. I'm hoping there's a lemon law I can address and will have to be on the hunt for a new truck once again, as it's part of my livelihood! is there anyway this should be a recall item or repaired by the dealer. Please advise on the best course of action I should take. Thank you

- Queen Creek, AZ, USA

On 4/6/2023 at around 3:15 PM, our 2022 Ram 3500 HO 6.7 Cummins coupled with the Aisin AS69RC Transmission which failed at between 40 to 50 MPH while towing a 40' travel trailer. It was sudden when we heard two very loud clunks with jerking that coincided with each. Fortunately I was able to quickly pull onto a wide area of the shoulder from the center lane and not block or impact traffic. This could have had a high impact on traffic and the safety of others during this incident. We do not know how it could have impacted vehicle control. All forward gears were inoperative after the failure. We were stranded there for more than 3 hours waiting for two wreckers. One for the truck and one for the trailer. This was more than just an inconvenience and huge added expense that flowed into the following day when you realize what technology you rely on built into the truck. We use both vehicles for working remotely for long periods of time in a large 4 state area on the west coast. The longer this takes to remedy, impacts our ability to use the trailer. The biggest concern was the impact to our safety and to the public had we not been able to make it to the shoulder of the freeway. Truck has been inspected by a Ram Dealer. They have indicated that parts have been ordered. Ram Care has been contacted twice and a case good case number (85915865) has been created. We know of more than 160 other owners with the same story of the transmission failure with and without towing. Some have not made it home from the purchase of their vehicle. There is a group on Facebook that is capturing incidences of this with other Ram HO-6.7 Cummins-Aisin AS69RC transmission trucks. Dealer indicated they already have another vehicle on the lot (two weeks) with the same issue. There was zero warning. Failure was instantaneous.

- Keizer, OR, USA

Transmission failure while towing a travel trailer on a busy street on a slight incline. While traveling about 45 mph felt a jolt and truck lost power and would not accelerate. Felt like truck was in neutral. Truck would not engage Drive and was completely disabled in the number one lane. Tried to re engage the transmission and had success at engaging a higher gear with slow speed and high RPMs causing the engine and transmission to overheat and possibly start a fire. Safely moved across lanes to shoulder and stopped. The street is 55mph. Cars were slamming on their brakes to avoid colliding into my truck or trailer. This happened on March 30, 2023 and has been at the dealership for repairs since and has not been even inspected yet yet. No indicator or warning lamps prior to failure.

- Temecula, CA, USA

Bought 1/16/23, Failed 4/1/23 Transmission failed at 1,421mi. While towing a light trailer utilizing the tow/haul mode through the mountains of VA traffic. Stepped on the fuel pedal and an audible -??Clunk-?? was heard. Immediately after, we lost all forward momentum and we-??re able to slowly creep off the highway. Safety of all was put at risk as a dead vehicle was now blocking traffic on the highway. Check -??engine-?? lamp came on immediately after audible sound. Gears 1-4 were inoperable with only 5-6 and reverse functioning. After further review, a TSB was published and sent to dealerships 1/11/23 stating the potential issue of a faulty part within the transmission of 2022 Ram 3500 6.7L models.

- Jacksonville, NC, USA

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral, and the vehicle stalled. The vehicle was turned off and restarted; however, the contact stated he had to shift into 4WD for the vehicle to operate as needed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it remained awaiting diagnostic tests and repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 28,000.

- Lehigh Acres, FL, USA

The contact owns a 2022 Ram 3500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the RPM became elevated; however, the vehicle failed to accelerate. The contact stated that the cruise control and tow haul mode failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.

- Apple Valley, CA, USA

Transmission failed on road while driving and pulling up to a stop light. There were no warning lights prior to fault. RAM is currently looking for a transmission, but have said it could be several months. This is a wide spread problem with RAM 3500's with this transmission. It sounds like RAM has been trying to down play the problem and cover it up. Checking the RAM forums this if wife does with thousands of veggies waiting for me transmission. RAM continues to build new trucks, rather than divert transmissions from the factory to replace failed transmission that are in the dealer repair centers.

- Lamy, NM, USA

Sudden loss of all forward movement. Occurred without warning. I was towing a 40 foot camper on a very busy highway. This has been discussed on forums relating to vehicles with the AISIN transmission. The problem appears to be an internal component breakage in the transmission. The only message that appeared is the 4 wheel drive was inoperative. I was fortunate and was able to maneuver to the side of the highway.

- Hamilton, NY, USA

I was pulling into a parking lot when my transmission failed and was only able to go in reverse. This was from a main road and the truck went from drivable to undriveable with no prior notice or issue. The truck was towed by Ram Roadside assistance to the nearest Ram dealer and the dealer confirmed that the transmission failed. They removed the transmission and diagnosed the issue as follows: The K1 clutch snap ring has failed. The part is on national backorder and your vehicle is #361 on the list of applicable trucks with a similar issue. There were no warning lamps, messages, or other symptoms prior to the transmission failure.

- Pittsburgh, PA, USA

Transmission quit working without notice and left me stranded in the roadway with my children in the vehicle. The dealership will not replace with a new transmission because of problems with the new same transmission, instead requesting to rebuild with some updated parts. As far as I know the dealership is the only place to check the issue. Check engine light illuminated only once the transmission stopped working.

- Gualala , CA, USA