10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 11,691 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2008 Saturn Astra. The contact received notification of NHTSA campaign number: 16V063000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Willis, MI, USA
Takata recall. The contact owns a 2008 Saturn Astra. The contact received notification of NHTSA campaign number: 16V063000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Polona, CA, USA
2008 Saturn Astra. Consumer writes in regards to customer service does not have a resolution to repair airbag recall notice and refusal to provide a rental vehicle.
- Steger, IL, USA
The contact owns a 2008 Saturn Astra. The contact stated that the recall notice for NHTSA campaign number: 16V063000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure.
- Rancocas, NJ, USA
The contact owns a 2008 Saturn Astra. The contact stated that the recall notice for NHTSA campaign number: 16V063000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Haleiwa, HI, USA
The contact owns a 2008 Saturn Astra. The contact stated that the recall notice for NHTSA campaign number: 16V063000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Winter Gardens, FL, USA
Takata recall on 4-14-16 I received a recall notice from Saturn with a date of March 2016. I called Saturn and they told me there is no remedy. I asked to have my defective airbag removed. They called the dealer while I was on the phone and set up appointment on 4-19-16 at 9 am at hilton head automotive. The service manager at the dealer, michael culp, told me they could not remove my defective air bag because it would present a liability for GM. He stated that should my airbag deploy and injure or kill me, it would be a liability for takata and not them. I obtained a signed work order from service manager, michael culp saying that GM will not allow them to remove the air bag.he said they could take the car on trade as is and that they would resell to another person with the defective air bag. He said it is not illegal to resell. This is appalling to me. They advised that there is no remedy for my airbag and cannot say if or when a replacement air bag will be available. I want to keep my car and I want the air bag removed until they can reinstall a safe airbag.
- Hilton Head Island, SC, USA
Takata recall. It is unacceptable to inform me that my car needs to be recalled to fix this potentially fatal problem but tell me the parts are unavailable. Every day they don't have the parts, someone could be killed.
- Savannah, GA, USA
Takata recall. The contact owns a 2008 Saturn Astra. The contact received notification of NHTSA campaign number: 16V063000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Portland, OR, USA
The contact owns a 2008 Saturn Astra. The contact could not start the vehicle. The vehicle was finally able to be started. The contact received notification of NHTSA campaign number: 16V063000 (air bags); however, the part to do the recall repair was not available. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was 109,000.
- Baton Rouge, LA, USA
Air bags failed to deploy.
- Grand Prairie, TX, USA
Airbag light come on while driving my 2008 Saturn Astra xr "??? no accident involved no idea no damage...none ??" the car only have 38K thanks
- Norristown, PA, USA
Airbag light on with no accident "?" involve.
- Norristown, PA, USA
Airbags did not go off no response from onstar after crash.
- Waynesville, OH, USA
- Normal, IL, USA