10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 1
Average Mileage:
87,478 miles

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« Read the previous 20 complaints

problem #22

Sep 252013

Aura 4-cyl

  • 81,000 miles
While driving the vehicle on the highway, the steering wheel began to oscillate (move) from side to side making it very difficult to keep the vehicle straight. A power steering message was displayed on the driver information center. The oscillation continued at any speed. When the vehicle was stopped there was a intermittent noise that came from the base of the steering column while the steering wheel continued to oscillate from side to side. The steering wheel was hard to maintain in one position and keep the vehicle straight as it continued to oscillate side to side. I called the dealer and they said I should bring it in and that it was unsafe to drive in that condition. I was very uncomfortable transporting my children in this vehicle. The dealer diagnosed the problem and fault code C0478 electric steering motor circuit high was found. The dealer replaced the power steering control module part number 22837369. Cost $715.54. I did some research prior to taking to the dealer and found that this issue is a recall in Canada for 67,414 vehicles. Not sure why the nhtsb doesn't follow Transport Canada on this. I will file a complaint with GM. This is the information I found. Transport Canada recall # 2012331 for 2008 model year vehicles, dealers will replace the power steering motor control module.

- Vandalia, OH, USA

problem #21

Sep 012013

Aura 4-cyl

  • 57,000 miles
Power steering cuts in and out. The dealer states the power steering could be lost altogether. The issue is the electric power steering motor. I told the dealer of a Transport Canada recall # 2012331 on this issue. The dealer stated it could a part from a different source. Is the NHTSA aware of this problem" if so, has your investigation proved it is not the part recalled in Canada" I think the sudden loss of powering steering is a safety issue. The dealer is West herr Chevrolet of orchard park NY.

- Glenwood, NY, USA

problem #20

Jul 112013

Aura 4-cyl

  • Automatic transmission
  • 38,147 miles
The contact owns a 2008 Saturn Aura. The contact stated that after starting the vehicle the steering wheel began to independently move from side to side. The steering wheel would shake when driving at various speeds. The vehicle was taken to a dealer for diagnosis where the contact was informed that the electric power steering motor and module would need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure and current mileage was 38,147. Updated 9/4/13 the consumer stated the vehicle began to travel left and right, while the steering wheel was held straight. The electric power steering module was replaced.

- Tarentum, PA, USA

problem #19

May 212013

Aura

  • miles
All of a sudden my steering wheel became hard to turn. I have to manually turn my wheel back straight after making a turn. I had my usual oil change company check to see if it was any power steering fluid and there was.

- Milwaukee, WI, USA

problem #18

Nov 012012

Aura 4-cyl

  • 31,000 miles
There is a clunk sound in the front end of the vehicle when moving from a full stop. A clunk can also be heard when slowing down preparing to stop. Took vehicle to authorized service center, dealer indicated the steering shaft needed to be replaced and a full 4 wheel alignment would be required. Repairs are scheduled for two weeks from today.

- Herriman, UT, USA

problem #17

Feb 012013

Aura 6-cyl

  • 30,000 miles
Car began groaning loudly when wheel is turned to the right (either parked of moving), steering feels "jumpy" took it to the dealership who replaced a strut and charged me for it, then I took it back and they replaced the intermediate steering shaft and charged my warranty. Took it back to the dealership a third time and they said the sound must be normal because no recalls have been issued, but they can not clarify what the issue is. The sound and steering jump feeling is abnormal and getting worse, see video: youtu.be/ohdbxthswm0.

- Bellevue, WA, USA

problem #16

Dec 012011

Aura

  • 25,000 miles
The contact owns a 2008 Saturn Aura. The contact stated that while driving 5 mph and completing turns, he would hear loud popping noise from the steering column. Also, when depressing the brakes he would feel a vibrating sensation. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure mileage was approximately 25,000. The current mileage was approximately 40,000. The VIN was unavailable. Returned by usps. 2nd attempt on 1/16/2013 failed.

- Baltimore, MD, USA

problem #15

Nov 012010

Aura

  • miles
2008 Saturn Aura. Consumer states the front of the vehicle began making clunking noise the consumer took the vehicle to the local dealer, where they lubricated the intermediate steering shaft. As it turned out, that was only a temporary fix. In January 2012, the noise returned again, followed by a popping noise. Another visit to the dealer resulted in a quote of $500 to replace the left front control arm assembly and ball joint. An independent repair facility performed the work for $312 instead. The consumer stated the noise has since returned again to the steering shaft.

- Plymouth, MI, USA

problem #14

Jan 062012

Aura

  • 58,700 miles
The contact owns a 2008 Saturn Aura xr. The contact was driving 45 mph when the steering wheel vibrated. The vehicle was taken to the dealer and the manufacturer was notified. The vehicle was not repaired. The failure mileage was 58,700 and the current mileage was 60,207.

- Decatur, IL, USA

problem #13

Jul 272011

Aura 6-cyl

  • 43,516 miles
Once again(4th time over a three year period),I took my vehicle in for steering vibration and clicking noise when I turn. The constant failures in the steering equipment leads me to believe there is manufacturing problem with the steering equipment.

- Charlotte, NC, USA

problem #12

Dec 102009

Aura

  • 25,158 miles
After having the intermediate steering shaft replaced (23,330 miled), I took my vehicle in for steering vibration and noise when turning again at 25158 miles. The dealer orders parts, and the parts are replaced on 1/12/2010.

- Charlotte, NC, USA

problem #11

Sep 282009

Aura 6-cyl

  • 23,330 miles
The original problem of vibration in the steering when making sharp turns has progressed to a clicking sound when making all turns. I took the vehicle in on 9/8/2009, the dealer ordered replacement intermediate steering parts. On 9/28/2009, the parts were replaced.

- Charlotte, NC, USA

problem #10

Jul 192008

Aura 6-cyl

  • 5,711 miles
I reported a vibration in the steering when making sharp turns, but the dealer was not able to find the problem.

- Charlotte, NC, USA

problem #9

Nov 102011

Aura 4-cyl

  • 20,000 miles
Intermittent steering at any speed and steering wheel wobbles when parked idling.

- Lockport, NY, USA

problem #8

Dec 212009

Aura 6-cyl

  • 19,247 miles
Took my Aura into Saturn on 12/21/09 for clicking noise, Saturn service repositioned intermediate steering shaft per technical bulletin. Now have the same prob going on again but I found another service bulletin 06-02-32-002D dated 06/17/2010 also another for front end clunk/rattle/knocks 06-02-32-007G dated 04/05/2010. I am currently out of warranty with the steering prob and noise from the front end. I have contacted Saturn customer service, they are not very helpful. All they want me to do is take it in to the dealership to have it diagnose then we will go from there. Today I found out the noise problem in the from end, it is the struts, both have to be replaced, big bucks.

- Virginia Beach, VA, USA

problem #7

Sep 122011

Aura 4-cyl

  • 20,000 miles
Intermittent sticking in steering while driving at speeds over 40 mph.

- Lockport, NY, USA

problem #6

Mar 072011

Aura 6-cyl

  • 48,257 miles
I find it hard to believe that I had to have the steering gear assembly replaced 3/7/11 and then on 11/15/11 I had to have the intermediate shaft replaced in the same year. Can someone tell me if a recall was made on these parts?

- Indianapolis, IN, USA

problem #5

Oct 252011

Aura 6-cyl

  • 72,000 miles
I started hearing a squealing noise when I turned my steering wheel. At times, there was also a popping sound. I took it to GM dealer on 11-1-11 and was told the steering gear was bad and leaking power steering fluid. It would need to be replaced for $988. Warranty ran out in may of 2011.

- Shelby, AL, USA

problem #4

Oct 112011

Aura 4-cyl

  • 15,000 miles
Saturn Aura 2008 xe 4cyl. Front end clunk felt in steering wheel and feet at low speed, especially when doing slight turns with braking. Repair shop said struts were no good (at 17,500 miles). Replaced struts at over $700. Clunking continued. Repair shop now says rubber bushings in power steering rack are no good. Replacement bushing are not available anywhere as far as we can tell - even checked on Malibu and Pontiac G? - no luck. Car is out of warranty. Repair shop was told that entire steering rack had to be replaced (hundreds of dollars) because there is no source to get $3 bushings. Repair shop said safe to drive, so car was not repaired and clunking will not get fixed. Shoulda bought a Japanese car.

- Kyle, TX, USA

problem #3

Nov 192010

Aura

  • 44,000 miles
Squealing noise in Saturn Aura 2008 steering column when engine warms up..some loss of steering power assist when this happens. Chevy dealer said premature failure of power steering unit..must be replaced for $900. Had problems since car was purchased from dealer used with 44,000 in Feb 2010.

- Prior Lake, MN, USA

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