10.0

really awful
Crashes / Fires:
10 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
56,719 miles

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« Read the previous 20 complaints

problem #127

Jan 022014

Ion

  • 133,000 miles
On multiple occasions this vehicle has accelerated without pushing the gas pedal, with no cruise control option, it's unsolved by multiple mechanics. Sometimes the brake works while it's happening, sometimes it doesn't, the most recent time I pulled into a parking lot where I had to hold the brake down to shut the car off, I could smell the transmission, I turned vehicle off, turned it back on and it went to over 5 RPM still, turned back off, sat and waited, it was 2am so I couldn't call anyone. After 10 minutes it finally went back to normal. That was the most severe, it's had slightly similar issues at least 4 times. First mechanic said it was a cruise control issue, then I told him I was leaving since the vehicle doesn't have cruise control at all. Don't want him working on it. 2nd one ran computer check, no issue found. Hopefully GM recalls this before it kills someone. This car has had many issues me and my father could fix, ignition switch, wiper blade transmission, coolant light but this one isn't easy.

- Reinholds, PA, USA

problem #126

Dec 152005

Ion 4-cyl

  • 12,000 miles
Key gets stuck in ignition and vehicle will not shut off. Have had to replace ignition switch twice first in 2005 with approx 12,000 miles and again in 2010 with approx 52,000 miles. Now vehicle has 73,000 miles and is having same issue, which drains down battery. No other keys are on key ring. This needs to be fixed immediately and included in GM recall as my VIN is not showing as affected, and this should not be an out of pocket expense to me again as it is a known issue.

- Davenport, IA, USA

problem #125

Sep 062012

Ion 4-cyl

  • 152,392 miles
Wife and children riding down road when car turns itself off and looses all power. She was luckily enough to merge across 2 lanes at a coast with no brakes or power steering to bring the car to a stop. Then it took up to 30 min of sitting on the side of very busy I-16 till the security light stopped flashing and she could continue her way home with my 2 and 8 year old kids in the car. Now all the car will do is flash that passlock light after I have replaced the ignition switch, starter, battery, alternator and many fuses also following the relearn procedure each time.

- Savannah, GA, USA

problem #124

Nov 082008

Ion

  • 15,000 miles
The contact owns a 2003 Saturn Ion. The contact stated that the vehicle failed to start until after numerous attempts. The failure would only recur during colder weather. The vehicle was taken to an authorized dealer for inspection where the ignition switch assembly was replaced and the anti-theft security system was re-wired. The failure continued after the repairs were performed. The manufacturer was notified of the defect. The approximate failure mileage was 15,000.

- Sarah, MS, USA

problem #123

Jul 112013

Ion

  • 142,710 miles
The contact owns a 2003 Saturn Ion. The contact stated when the key was placed in the ignition the theft system activated and the engine failed to start. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer stated that the vehicle was not included in NHTSA campaign number 03V231000 (electrical system). The vehicle was not repaired. The failure and current mileage was 142,710.

- Coupeville, WA, USA

problem #122

May 072012

Ion 4-cyl

  • 64,000 miles
Saturn Ion 2 model year 2003 was serviced for 2004 turn signal recall back in 2005; in the past 16 months I have had the driver side turn signal bulb changed 4 times because it stops working, and have changed it 2 more times before the most recent series of incidents. As of today I changed it a 5th time and it still does not work. This is a hazardous condition particularly since it fails repeatedly. Now I have been told that the body control module might have a problem may need to be replaced. This is an issue for hundreds of Saturn owners; the recall should have fixed the re-occurence of the original problem but has not.

- White Plains, NY, USA

problem #121

Jan 072013

Ion

  • 65,000 miles
My switch will not turn back to release my keys. At times trying to start the car the switch will not turn, as well. Eventually it will turn, for now.

- Virginia Beach, VA, USA

problem #120

Oct 222011

Ion 4-cyl

  • 85,000 miles
The electric power steering went out luckily in a parking lot at a shopping center in October 2012 the motors were replaced previously before Saturn went defunct back in approximately 2006 and at approximately 40,000 miles. These are exactly the same motors that a recall was proposed on the Chevy cruz and GM says they are not covered or no covered under the Saturn program. Now over the past 6 months the ignition switch which GM knows has problems has shut the engine off while driving and now it's to the point where it locks intermittently not allowing the disengaging of the engine transmission when attempting to turn off and park. Again GM says there is no recall but they have recalls on other GM vehicles. I have spent upwards of $700 dollars for repairs and batteries and enough is enough. I've read of the many nightmare on the internet and wonder if your bureau can do anything to remedy the situations. Thanks.

- Streetsboro, OH, USA

problem #119

Jun 112008

Ion 4-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2003 Saturn Ion L3. The contact stated that the vehicle would not start. The contact placed the key into the ignition and the engine did not start, but the service vehicle light illuminated on the instrument. The contact stated that they had to wait several minutes to get the vehicle to start. The contact stated that the key also became stuck in the ignition. The contact spoke with the manufacturer in regard to the failure. The vehicle was not repaired. The failure mileage was 42,000 and the current mileage was 55,000. Updated 4/24/13 the consumer stated the vehicle needs a new wire harness for the alarm system and a new ignition lock tumbler with the dielectric grease in it. This failure across more often when cold. Upon making short errands, the vehicle must be left running in order to avoid sitting for 10 minutes. Updated 06/3/2013

- Centralia, WA, USA

problem #118

Oct 102012

Ion 4-cyl

  • miles
2003 Saturn Ion. Consumer writes in regards to malfunction of the air bag light and door locks. The consumer stated all of a sudden the doors un-locked, the flasher started to flash and the air light illuminated. She immediately pulled into a nearby garage and asked for assistance. The solution at that time was to turn off the engine and then re-start it. The second incident occurred on November 16th. The consumer was informed the part required was a sensor diagnostic module, at a cost of $ $399.99. However, the part was no longer available. It was recommended by the mechanic, that a part try to be located at a junk yard.

- Deland, FL, USA

problem #117

Jan 012008

Ion

  • 60,000 miles
The contact owns a 2003 Saturn Ion. The contact stated that the key became lodged in the ignition and the contact was unable to power the vehicle off. In addition, the contact stated that the key could intermittently be removed but the vehicle would remain powered on. The vehicle was taken to the dealer. The technician diagnosed that the ignition cylinder was defective and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 60,000 and the current mileage was 130,000.

- Fort Worth, TX, USA

problem #116

Dec 072011

Ion

  • 100,000 miles
The contact owns a 2003 Saturn Ion. While parked, the contact turned the key in the ignition to shut the engine off but the key could not be turned pass the accessory mode. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised the contact that the ignition switch would have to be repaired. The contact stated that the ignition was previously replaced for the same failure. The vehicle was not repaired for the recent failure. The approximate failure mileage was 100,000.

- North Little Rock, AR, USA

problem #115

Sep 192012

Ion

  • 83,000 miles
The contact owns a 2003 Saturn Ion II. The contact stated that the key would become stuck in the ignition switch. The contact had to call a locksmith to remove the key from the ignition. The contact did not take the vehicle to the dealer to have the ignition switch replaced. The failure mileage was 83,000.

- Calumet City, IL, USA

problem #114

Apr 182007

Ion

  • 35,000 miles
Intermittent starting problem, car sounds like it is starting then doesnt, I wait ten minutes then it will start. Ignition switch problem

- Portland, ME, USA

problem #113

Feb 082011

Ion

  • 125,000 miles
Yet another complaint on the faulty ignition switch on the Saturn Ion. Since it appears hundreds of thousands of people are having this same problem, and GM is aware of this problem why has there not been a recall"? car will not start when cold, key gets stuck in ignition. GM what is the deal??"

- Burnsville, MN, USA

problem #112

Aug 012010

Ion

  • 70,000 miles
The contact owns a 2003 Saturn Ion. The contact stated that the vehicle would experience difficulty starting and would need numerous attempts before successfully starting. The vehicle was taken to an independent mechanic and the park and neutral position switch was replaced. The failure began to recur approximately eighteen months later. The vehicle was not taken to be repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was approximately 70,000.

- Amherst, NY, USA

problem #111

Jun 092009

Ion

  • miles
In very cold weather the car will not start.

- Baltimore, MD, USA

problem #110

Jul 242011

Ion 4-cyl

  • 42,000 miles
The car's headlights and instrument lights shut off. Warning lights such as "check engine", "ABS", and "theft lock" all came on after parking the car. The horn would not shut off, I had to disconnect the battery to get horn to stop. Attempted to start the following morning and while reconnecting the battery the horn came on again and the listed above lights stayed on. Car has been unreliable and unsafe to drive!!!

- Staten Island, NY, USA

problem #109

Sep 222011

Ion

  • 109,000 miles
The contact owns a 2003 Saturn Ion. The contact stated the ignition key became stuck in the ignition switch. The contact took the vehicle to a dealer who replaced the ignition switch. A week after the vehicle was repaired the key became stuck in the ignition. The contact called the manufacturer who stated due to the vehicle not being covered by a warranty there was nothing they could do. The contact noticed numerous complaints regarding the faulty ignition switch on various models associated with the same manufacturer. The contact stated the vehicle was unsafe to drive. The failure mileage was 109,000.

- Stone Mountain , GA, USA

problem #108

Aug 292011

Ion 4-cyl

  • 64,110 miles
Randomly, my 2003 Saturn Ion-3 refuses to start due to the widely known yet unresolved ignition switch passlock problem. The occurrences have steadily increased in frequency over the last couple of years. The potential safety consequences of this prevalent issue are being overlooked, and it should be formally investigated. Additionally, it raises concerns about faultiness in other critical components. The repair costs are unfair to us consumers for this admittedly faulty part; it should be handled by recall.

- Bellevue, WA, USA

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