10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,123 miles

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« Read the previous 20 complaints

problem #6

Jan 232013

Ion

  • 200,000 miles
The contact owns a 2004 Saturn Ion. The contact stated that while driving approximately 20 mph, a click was heard when the clutch pedal was depressed and it became difficult to depress. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 200,000.

- Fayetteville, NC, USA

problem #5

Nov 052012

Ion 4-cyl

  • 92,536 miles
I started my car, pulled forward through the parking lot, didn't reverse. Headed down westheimer at about approx. 35 mph. I drove about one mile when I heard the warning chime and my power steering suddenly went out. Luckily I was the only one on the road being it was about 1 am. I pulled into a gas station turned my car off and back on suddenly it was back.

- Katy, TX, USA

problem #4

Oct 292011

Ion

  • 138,000 miles
Shortly after buying this vehicle, I have had numerous failures of the power assist steering system. At any speed, at any time, "pwr str" dis displayed on the obd display, simultaneously as the motor stopped functioning, forcing me to unexpectedly manually steer the car until the ignition was cycled and the system reset. Sometimes this happens 1-7 times a day. I have personally came close to having a single car accident due to power assist failure while curving. There are no other previous failures of the steering equipment leading up to this issue.

- Ringgold, GA, USA

problem #3

Jul 262010

Ion

  • 55,000 miles
Approximately one week after I purchased the vehicle I noticed a grinding noise that was not favorable and I was pretty sure it was the tranny. I purchased an extended warranty with the car so I took it to the dealer for diagnostics and repair. It was confirmed to be the tranny and they tried to put a bandaide on it by flushing it and changing the fluids. One week later same noise only louder. They replaced the tranny. 30 days after the first repair; the noise returned, they replaced some parts, in the tranny they just put in it. Just over 12,0000 miles later I was attempting to back up and the car would not go in reverse. I had it towed and the tranny was again replaced, that was just under 12,0000 miles ago and the tranny is slipping again, only now the extended warranty people say I am out of funds because they will not repair a vehicle beyond it's worth. I have had the axle replaced twice and it needs to be done again, extended warranty again say's they are done paying out on this car even though my time or mileage is not expired on the warranty. About a month ago it failed to start and because I had read this web site on consumer complaints for this car I knew to wait 5-15 min and try again. This has happened several times but so far it eventually starts. I purchased this car on credit just over a year ago to get a reliable vehicle because I work 7 days a week out of my car and it is becoming a nightmare no-one will wake me up from. And because I am upside down on the loan I cannot even trade it in for something that is reliable. For the amount of complaints I have seen there should be some recourse to the consumer. I have had the tranny replaced twice and fixed twice, the axle has been done twice and need it again. Chevy bought this company out and should have to honor the standards for a safe vehicle or stop selling them to unsuspecting buyers.

- Vancouver , WA, USA

problem #2

Dec 012003

Ion 4-cyl

  • 1,000 miles
The litany of problems with this unsafe and unreliable vehicle is long and varied. Multiple transmission problems, electrical issues, losing power while driving, etc.. GM and Saturn knew of these issues, especially the ones concerning the vti transmission, yet they chose to continue to put the public at risk by denying their responsibilities to correct these problems. The only real way, in my opinion, to make this right is to fully recall and replace these vehicles. This car has been nothing but a nightmare since I bought it brand new in late 2003 and continues to be a hazard. Please force GM to do the right thing and get these cars off the road before someone gets killed.

- Mantua, NJ, USA

problem #1

May 242008

Ion

  • 88,900 miles
Engine started a faint squealing noise on 24 North during rush hour traffic, was in the fast lane and managed to get over and pull out of the lane, however there was very little shoulder and it was not safe to get out of the car, my two younger children were in the back seat, had to drive on the edge of the shoulder to the next exit which was approx 11 miles before I could get off the interstate to a safe place, traffic going approx 80 miles per hour and car would not go more than 50 mph, as getting off the interstate timing chain broke in middle of the intersection bystanders pushed car to a safe location. Had it towed home, was told tension rod seized and timing chain broke. Had to replace total engine for 5K, car out of warranty, less than 5 years old and 88K miles. Mechanic could not find any reason for seizure as car had plenty of oil and had been maintained regularly.

- Hendersonville, TN, USA