10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
49,471 miles

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« Read the previous 20 complaints

problem #71

Feb 012010

Ion 4-cyl

  • miles
I have had to replace the ignition switch 3 times because I am unable to turn the car completely off. I am starting to have problems again where I sometimes can not shut it off and I know that these will lead to me having to replace the switch again. The first time it was replaced at no charge and I have had to pay for the other 2 times.

- Zebulon, NC, USA

problem #70

Oct 212011

Ion

  • 83,000 miles
The contact owns a 2005 Saturn Ion. The contact stated that vehicle could not be started during colder weather due to the anti-theft sensor. The contact stated that the vehicle would have to sit at least twenty minutes after starting in order for the vehicle to reset. The vehicle was taken to the dealer who was unable to diagnose the failure. The dealer advised the contact to have the vehicle towed when the failure recurred. The manufacturer was notified who stated that the dealer could not repair the vehicle until properly diagnosed. The failure mileage was 83,000.

- Hampshire, IL, USA

problem #69

Dec 032011

Ion 4-cyl

  • 37,300 miles
The first time it went off was when we were entering a highway. The electric alarm went off and then I found the steering was not working. It was dangerous and very hard to pull over when cars behind are accelerating to get into the highway traffic. After a restart, everything seemed okay. Then on our way back home the same thing happened for 4 or 5 times. We had to drive in the right lane at a low speed to give ourselves enough space for safty.

- Belmont, CA, USA

problem #68

Sep 302011

Ion 4-cyl

  • 102,000 miles
My 2005 Saturn Ion will not start when it's cold, I replaced the starter, I replaced the neutral safety switch, I replaced the ignition switch, I was extremely frustrated. I cut the white wire after roll starting as my car is a manual and taped off wires, car now starts anytime I need it to, GM / Saturn need to recall this issue and quit being cheap and fix there mistakes.

- North Las Vegas, NV, USA

problem #67

Nov 242011

Ion 4-cyl

  • 53,008 miles
I had been driving approx. 2 hours of a 11 hour trip when I saw a message replace the odometer about the power steering. I left I95 using exit 98 and pulled over in a gas station. The manual stated that the power steering was electric, so no steering fluid to check. I restarted the car and magically the problem was fixed and my trip odometer was magically set to zero. I drove around the frontage road and everything seemed fine so I continued on my way. 22 miles later the same thing happened. I took the next exit, shut the car off, restarted it and magically again it was fixed with no reset of the trip odometer. Again I continued on my trip only to have it happen again 23 miles later, at which point I repeated the stopping/restarting procedure and turned around headed for home. While driving home it happened two more times, then once more in the driveway when I was backing up. So a total of 6 times within a 5 hour period and no prior history (since I've owned it) of this problem. I purchased this car used from a dealer May 28 2011 with approx. 46500 miles. The only other problem I've had is the key not wanting to come out of the ignition after I've turned the car off; after I put the gear shift into reverse then back into park, the key will come out; sometimes I can hear a clicking sound when the ignition switch fixes itself and then the key will come out, also.

- Charleston, SC, USA

problem #66

Aug 022011

Ion

  • miles
I have a Saturn Ion 05 and have had to replace the power steering once already and now having the same issue again. Also the turn signal on the front drivers side only works when my hazards or head lamps are on have tested all fuses and replaced bulb twice this is a commom complaint why isnt it being fixed?

- Bend, OR, USA

problem #65

Sep 062009

Ion

  • 50,000 miles
The contact owns a 2005 Saturn Ion. The contact stated the vehicle would not shut off. Two years ago the ignition would not shut off and the vehicle was taken to a mechanic who replaced the ignition switch and reprogramed the computer. The contact had to pay for the repairs. The failure reccurred but the vehicle was not taken to the dealer. The manufacturer was contacted, stated there were no recalls and offered no assistance. The failure mileage was 50,000.

- Baton Rouge, LA, USA

problem #64

Jul 152011

Ion 4-cyl

  • 80,000 miles
Key can get stuck in ignition of Saturn Ion cars. Engine will shut down but key will not eject from ignition. To release key it is required to pop open ignition column and press compression switch to release key. This also causes interior lights to turn on, even if car is off. Triggering the anti-left system. The theft system using the lighting to determine if the doors have opened. Saturn has been aware of this problem on Ions from 2003-2007. But have done nothing to fix the 1000's of complaints. Problem has persisted since 2008.

- North Riverside , IL, USA

problem #63

Oct 222010

Ion

  • 40,000 miles
The contact owns a 2005 Saturn Ion. The contact stated whenever the vehicle was turned off; the key has to be shaken several times in order to release the key. The contact also stated that it was difficult to start the vehicle more often when the weather was cold. The vehicle was not inspected. The failure mileage was 40,000 and the current mileage 46,000.

- Denver, CO, USA

problem #62

Oct 012010

Ion

  • 43,000 miles
The contact owns a 2005 Saturn Ion. The contact stated that the ignition switch would not completely turn off, which prevented him from removing the key. The vehicle was taken to an authorized dealer, who stated that the ignition cylinder was defective and needed to be replaced. The manufacturer was made aware of the failure, but did not offer any assistance. The vehicle was repaired. The failure mileage was 43,000 and the current mileage was 56,159.

- Mt Morris , NY, USA

problem #61

Jun 122011

Ion 4-cyl

  • miles
June 12-my car received complimentary maintenance. At which point, the car would not start. The body control was replaced. After moving over 1800 miles, the car would not start. June 16-had it serviced again and to my knowledge, the car had been damaged during servicing at dealership ( dropped off foot jack and damaged radiator and ac condenser). June 17-after commuting 80 miles and the passing of 9 hours, the car would not start again. Then after 3 hours, it started ( as I was in an unfamiliar location). June 21-its 8 am and I am about to leave for work, the car would not start. Took the car to the dealership after it started 3 hours later, riding in anti-theft mode. Left the car overnight and had to get a rental. June 24- picked up the car and the dealer could not determine the issue and assumed that it had been absolved. June 30- 7 am. The car would not start again for 4 hours. Took the car to the dealership, could not determine the issue. My car has yet to be fixed and I have been stranded in a number of unfamiliar places. Something is very wrong with the ignition because the power of the car comes on, but the engine will not communicate to come on.

- Hialeah, FL, USA

problem #60

Jun 092011

Ion 4-cyl

  • 36,000 miles
Almost 100% of the time I stop my car and try to remove the key, it stays locked in the acc position. Sometimes I can not even turn off the engine. I have to make several attempts to turn ff the engine and remove the key from the switch.

- Tampa, FL, USA

problem #59

May 222011

Ion

  • 59,147 miles
Approximately 1 year ago I started having problems getting the key in the ignition to go back to the 'lock' position when I turned the car off. After jiggling the key it would eventually come out - until this past Sunday when the key refused to turn at all and I was unable to shut my car off. I took it to the dealership where I had to remove the ignition fuse to shut off the car. I received a phone call from the dealership Monday morning and was quoted a price of $390 plus tax to replace the ignition cylinder. I was told at that time how it would be fixed because they have replaced many ignitions due to the same problem. Based on that information, I did some research on the internet and found a web-site (www.consumeraffairs.com/automotive/saturn_ignition_lock.html) with 88 pages of complaints from other Saturn owners experiencing the same issue. General Motors has known about this for over 5 years (at least) and has not issued a re-call notice. How many consumers does it take to get them to be a responsible company? I contacted GM and voiced my concern. The two individuals I spoke to were rather snippy. They were also less than cordial when they spoke to the dealership - wanting to know why I was given their phone number. I told GM that I have documentation showing this has been an existing problem with the Saturn line and they have known about it so my question to them was why haven't you issued a re-call. Their response was 'we can't accept third party documentation as proof of any problem'. it ended up that I only had to pay $100, which I am very grateful about but I would still like the corporation of General Motors to be held accountable for an obvious design flaw that could result in a very deadly outcome if someone was not able to turn their car off in an emergency.

- Fort Wayne, IN, USA

problem #58

Feb 102009

Ion

  • 36,140 miles
It was about 25 F at about 8 am vehicle would not start or crank. The pass lock light came on, which when I researched said that I was starting with the wrong key. Upon much more research I found this to be a common problem with these 2003-2006 Ion. After many ignition switches were replaced and even the onboard computer, the same problem would recur. The best solution I found came from an airplane mechanic. Be sure the ignition is off. He said to spray lps electro contact cleaner (any pure alcohol contact cleaner will work) into the ignition. Saturate it. Wait 10 minutes for it to dry then spray sea foam deep creep penetrant and lubricant into ignition switch. This worked for 2 years for me. It happened again this past March of 2011. I repeated this process and have had no problem since. This works by cleaning out the old stiff lubricant GM used during manufacture and putting in a lighter lubricant. Total cost for both sprays was under $20.

- Marietta, GA, USA

problem #57

Mar 012010

Ion 4-cyl

  • miles
2005 Saturn Ion, multiple problems, such as the key getting stuck in the ignition switch, in order to release the key I need to push a button underneath and inside the steering column. Also, the passlock system is defective, it prevents the car from starting and drains the battery, I have replaced the battery twice in one year.

- Brookeville, MD, USA

problem #56

Mar 042011

Ion 4-cyl

  • 90,000 miles
I own a 2005 Saturn Ion and when its cold, car won't start. The passlock illuminates and sometimes takes 30 minutes to restart. I have spent over $700 trying to fix it like changing ignition and starter and the problem still persists. I have been late numerous times for work and was stranded the other night for 30 minutes in the middle of nowhere in minus 20 degree weather. ( that is a safety issue.) I am fed up and can't believe there is no recall.

- Cumberland Ontario, 00, USA

problem #55

Feb 112011

Ion

  • 89,506 miles
Passlock light blinking vehicle will not start in ambient temperature below 30 F represents a safety hazard because egress is needed from area.

- Durham, NC, USA

problem #54

Jan 182010

Ion

  • 120,000 miles
Car wont always start, have to wait 10-20 minutes for it to start and not all of us have time to wait for this to happen, people have places to be, this happened 3 times in two months and has now happened 5 times in one week and the car shut off twice while driving the other day as well as getting stuck for 20 minutes in the cold at the gas station waiting for it to start. Something needs to be done about this as it is obviously not safe and the fact that there hasn't been a recall is ridiculous! have read so many different stories on what to replace and I don't want to be spending money on pointless parts!!

- Bolton, 00, USA

problem #53

Jan 242010

Ion 4-cyl

  • 88,900 miles
In ambient temperature of 29 degrees, my vehicle would not start. Passlock light was blinking for 10 minutes and then stopped. After that, I was able to start the car. This has happened before.

- Durham, NC, USA

problem #52

Jan 012011

Ion

  • 29,600 miles
Vehicle will start intermittently on cold and/or damp mornings. Online research has shown the cause to be a defective body control module (BCM; a component of the factory-installed anti-theft system), confirmed by an experienced automotive technician. Said technician has stated to complainant that vehicle may be subject to recall due to defective BCM; however, according to NHTSA, this vehicle is under recall only for exterior lighting issues (NHTSA campaign id #09E012000). Complainant requests detailed recall information for this specific part (BCM), for this specific make and model of vehicle (listed above). If no such recall exists, complainant requests a recall be initiated.

- Las Vegas, NV, USA

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