10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
61,922 miles

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« Read the previous 20 complaints

problem #26

Aug 042010

Outlook

  • 40,000 miles
I have a Saturn Outlook and the front headlamps are flickering and sometimes going out completely. This is a very unsafe condition and all Outlook owners should be notified asap.

- Glen Head, NY, USA

problem #25

Jul 162010

Outlook

  • 43,000 miles
2007 Saturn Outlook the wiring harness on the headlight connector burns up. There is no warning this about to occur. During night driving the low beams can go out leaving only high beams.

- Cypress, TX, USA

problem #24

Jul 262010

Outlook

  • 50,000 miles
Safety concern for 2007 Saturn Outlook: Low beam head lamp failure due to melted wire connector at bulbs. The wire used for the harness and connection at bulbs is very light gauge and repeatedly burns the wire, bulb, and melts the connector. This causes obvious safety concerns including potential fire hazard. When operating this vehicle during non-daylight hours or in times of poor visibility, drivers must have dependable exterior lighting fixtures. Excluding expired bulbs or negligent maintenance, drivers of this vehicle should not be responsible for the replacement or repair of wiring, connections, and wire harnesses that have failed (sometimes repeatedly) due to the manufacturer's workmanship/design. For the safety of all motorists, the manufacturer of this vehicle should correct the design and/or workmanship causing, or related to, the head lamp failure.

- Thomasville, PA, USA

problem #23

Jun 112010

Outlook

  • 52,000 miles
My daytime running light are intermittent. Sometimes on and off. Other Saturn Outlook users have also experienced this problem.

- Myrtle Beach, SC, USA

problem #22

Sep 012009

Outlook

  • 70,000 miles
The headlamp overheats the plastic wiring harness connector causing it to melt and create an intermittent open fault. The headlights will fail to illuminate and/or will flash on and off as the vehicle hits bumps, etc.

- Schaumburg, IL, USA

problem #21

May 102010

Outlook

  • 39,000 miles
2007 Saturn Outlook xr driver's side low beam headlamp is experiencing intermittent operation. Upon personal inspection of the headlamp, there was evidence of an electrical "melt" of the connector wires from the wiring harness to the low beam headlamp. Evidence suggest that this problem stems from a less than sufficient wiring harness installed in this and similar model GM vehicles from 2007 to the present. It is not privy to have a customer pay additional charges to authorized dealers for service on less than adequate parts that were used in the manufacturing of the vehicle. As headlamps are an essential safety issue and necessary for nighttime/unclear weather conditions driving, it is important that this problem be resolved. There have been numerous reports and forums on this model and similar model vehicles experiencing the exact same malfunction with both passenger and drivers' side headlamps being involved. Hopefully this report will lead to an investigation that ultimately results in a necessary and appropriate recall by General Motors.

- Hilton Head Island, SC, USA

problem #20

Jul 032010

Outlook

  • miles
2007 Saturn Outlook. Both headlight wiring harnesses melted resulting in non-working headlights. It turns out that GM is aware of this issue and has a tsb for it. This needs to be a recall. Far too many people are having this problem with their GM lamda platform crossovers (GMC acadia, Saturn Outlook, Buick enclave, Chevy traverse). The wiring is too light a gage of wire. The harnesses melt and then short out. This could result in loss of headlights while driving at night or, worse, a fire. In my case I saw the smoke and turned car off before it became a fire.

- Lincoln, Ca, CA, USA

problem #19

Jun 152010

Outlook

  • 54,750 miles
2007 Saturn Outlook drivers side headlight went out on 6/15/10 enroute from or to co. Took to out of town dealer to repair & found the harness wiring had melted. Dealer said takes a week to get part & should take care of when I get back home. Called dealer @ home and is 7 to 10 days to get part. Also said I am out of warranty and would have to pay for part plus labor to install. Out of town dealer in co said there have been numerous reports of harness failures but no recall issued yet.

- Central Point, OR, USA

problem #18

Oct 282009

Outlook

  • 62,000 miles
2007 Saturn Outlook, passenger side headlight wiring harness. Bulbs burn out every 4-6 months. Harness melted the insulation off the wires making it a fire hazard. Dealer would not replace, as we bought the car used in 2008. The harness needs to be upgraded to handle the load of the headlight.

- Haslet, TX, USA

problem #17

May 282010

Outlook

  • 65,000 miles
Have to replace the headlight and wiring harness every 2 weeks.

- Haslet, TX, USA

problem #16

Apr 152010

Outlook

  • 46,000 miles
Both headlights (low beams) go out at random times and come back on at random times. One or both headlights could be out at any given time. I had one bulb replaced at a cost of $94, however it hasn't fixed the problem. This is especially an issue at night when headlights are needed for driving. I have tried using the manual on/off for the lights, but it doesn't work. If the lights are out, I can't get them to come back on unless someone gets under the car, reaches up and spins the bulb or adjusts a wire to the point that the light comes back on.

- Hampton, IL, USA

problem #15

May 052010

Outlook

  • 49,738 miles
My lowbeam headlight went out in my 2007 Saturn Outlook. I replaced the light and it went out again a day later. I took the car in to the dealership the wiring harness is melted and the wiring going into the harness is burnt. This is due to too much voltage causing the harness to melt. This has been a problem with many Saturn Outlooks it has yet to be a recall. This is not only a manufacture issue but a safety issue as it could result in a fire. The wiring harness is no longer available so the whole headlight has to be replaced to correct the problem.

- Sacramento , CA, USA

problem #14

Apr 282010

Outlook

  • 65,200 miles
While driving at night my 2007 Saturn Outlook the passenger low beam went out. Upon opening the hood when I stopped I noticed the distinct odor of burnt plastic. Upon further evaluation while removing the bulb I observed that the insulation for the wiring harness had melted off and shorted at the interface between the wire and connector. The contact for the bulb also exhibited charring at the connector contact. An internet search for a replacement bulb alerted me that there is a service bulletin (09-08-42-004) addressing the replacement of this harness should the headlight fail. I feel this is a oem design flaw and safety issue since the harness can short out to the point to where the insulation is melted completely off exposing bare wires.

- Marion, VA, USA

problem #13

Apr 172010

Outlook

  • 55,923 miles
Passenger side headlamp went out. Assumed it was just a burned bulb but when taken to the dealership was advised that the headlamp wiring harness had actually melted. The harness and bulb were replaced at a cost of over $300 which neither GM nor the dealership were willing to cover, despite the fact that not only could it be a fire/safety hazard but that the company is fully aware of it as they issued a tsb in regards to the issue ("tsb #09-08-42-004 "low beam headlamp replacement/diagnosis (inspect fuse, bulb, harness, replace harness and fill connector cavity for low beam bulb connector with nyogel grease) - (May 29, 2009). Document id: 2284787. Applies to models 2007-2009 Saturn Outlook) this is clearly a design flaw that needs to be addressed since numerous customers have posted similar occurrences on forums (ie: www.saturnoutlookforum.net/index.php?topic=818.60). A customer's headlights going out during a night drive would be extremely dangerous, not to mention the potential fire hazard.

- Welland, 00, USA

problem #12

Mar 102010

Outlook

  • 41,000 miles
2007 Saturn Outlook driver side headlight wiring harnesses burnt out

- Tarpon Springs, FL, USA

problem #11

Jan 012010

Outlook

  • 52,000 miles
Low beam headlight wiring harness burned on passenger side. Headlamp no longer works, even with new bulb replacement.

- Terra Alta, WV, USA

problem #10

Feb 162010

Outlook

  • 95,000 miles
Low beam headlight wiring issue. First the passenger side low beam went out while on vacation, it was repaired at the Saturn dealership in kelowna, bc can. They told me the "pigtail assembly" did a meltdown. Now the drivers side has gone out I replaced the bulb and that lasted about 24 hours and it burned again, the service shop I took it to told me Saturn told them they would have to replace the entire headlight assembly to the tune of about $600 + dollars!!!! to repair a headlight!!!!! it is almost impossible for a normal man to get his hand in the area of the rear of the headlight to change the bulb which I think is ridiculous but that's another story. This problem from what I am hearing is a common problem with Outlook owners and in my opinion constitutes a recall notice to all Outlook owners??

- Edmonton, Alberta Canada, 00, USA

problem #9

Jan 012009

Outlook

  • 38,000 miles
We have a 07 Saturn Outlook that has a wiring problem with the drivers side headlight that has been going on for a year or so and began when our vehicle was at approx 38,000 miles. We have changed the bulb several times but it burns out within a week or two of replacing it. The wiring is melted at the socket for the light bulb. We took it in to dealer and was told we would have to replace the entire headlamp unit and that it would cost approx $500 - $600 to do so and that it was not covered under any warranty, nor where there any recalls. We have tried to find the part at several auto part stores (rielly's, autozone) but nobody sells it. I have talked to others who have the same problem and the service agent at the dealer said they see a lot of these.

- St. Peters, MO, USA

problem #8

Jan 022010

Outlook

  • 60,000 miles
Faulty headlight wiring harness resulting in failure of low beam headlight. Saturn knows this is a common problem and refuses to acknowledge that it is a safety problem which results in decreased nighttime visibility and could ultimately result in a fatal wreck.

- Fort Worth, TX, USA

problem #7

Feb 122010

Outlook

  • 83,000 miles
2007 Saturn Outlook wiring harness for headlights has melted/failed on both driver and passenger sides.

- Knoxville, TN, USA

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