10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
81,823 miles

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« Read the previous 20 complaints

problem #39

Sep 082013

Outlook 6-cyl

  • 75,000 miles
Was driving my in-laws 2008 Saturn Outlook at about 40 mph and then engine revved and would not shift. Was on busy highway and had to pull over. Turned car off and back on and tried to drive and engine would not shift past 30 mph and then starting going in and out of shifting and not moving at all. Had to pull back over and then get a tow. This happened with no warning.

- Milwaukie, OR, USA

problem #38

Sep 022013

Outlook

  • 57,000 miles
Vehicle transmission failed while on 500 mile trip home to dallas. After pulling off the freeway in wichita for dinner, the vehicle wouldn't accelerate and slipped out of gear at about 30 mph. Had to tow it to a dealer. Was told the transmission had "fallen apart" and needed to be rebuilt or replaced at a cost of about $3,600. I have done some research and found this to be a rather common problem.

- Mckinney, TX, USA

problem #37

Aug 232013

Outlook 6-cyl

  • 73,648 miles
After having 2008 Saturn Outlook acting "oddly". my husband took for a ride. At stop sign went to accelerate onto road. Car would not move. Had to call for tow. And wave vehicles to pass. Five days without a vehicle and counting.

- Hawley, PA, USA

problem #36

Jul 092013

Outlook 6-cyl

  • 84,000 miles
Was driving on the hwy & the vehicle started lurching & the engine light came on. The vehicle then started running rough. I took it right away (same day) to an auto shop & had a diagnostic done. On the way home the vehicle locked in the 1st gear & I was only able to go approximately 10 mph. It showed the speed sensor was out. I took it to a transmission shop to have the repairs done where it was found that the whole transmission needs to be repaired. The wave plate is bad, which is a known issue with GM with these models. It is a cost of $3500 to repair & could have had serious injury to myself & my children. I want to know why a recall has not been done on this" and why GM is not be held accountable for these repair costs"

- Watertown, WI, USA

problem #35

Jul 082013

Outlook

  • 92,650 miles
The vehicle makes a rubbing/grinding noise that interferes with turning (especially left). It feels like you cannot complete the turn or stop. This caused problems when the gears would shift also. Feeling like you cannot accelerate or stop in a reasonable amount of time. Mechanic says the entire transmission needs to be replaced.

- Powder Springs , GA, USA

problem #34

Jun 162013

Outlook 6-cyl

  • 56,318 miles
While accelerating in speed after being stopped at a red light the vehicle went to shift and the engine rpms went up excessively, and the jerked hard when shifting. It progressively got worse as we tried to make it home. We added transmission fluid because it looked low. The next day the engine light came on. I took it to a transmission repair shop who put it on the diagnostic machine. The said that it showed a solenoid stuck open, but was concerned that the fail safe didn't work properly. They said I should have had reverse, and second to get me off the road safely. However, the reverse didn't kick in unless the vehicle was rolling backwards. They are telling me that the whole transmission will need to be replaced. The car has less than 60000 miles on it.

- Azle, TX, USA

problem #33

Jun 202013

Outlook 6-cyl

  • 124,000 miles
Vehicle has not been shifting correctly for the past year or so. Took it to a GM dealership last week and was told the wave plate in the transmission was cracked. Began researching this problem and found a forum where hundreds of other GM owners have experienced this problem. After reading, it appears that when my car would not shift into reverse two years ago, it was the beginning of the problem. I didn't recognize that as a transmission problem and when I mentioned it to the dealership (which is no longer a GM dealership since they no longer have Saturn), it was dismissed because it only happened one time. I continued to have issues with the shifting but didn't take to authorized GM dealership so they don't have record of it. Recently, RPM's were randomly jumping above 4 on the highway every 10 minutes and I felt lucky to make it home from a recent trip in the mountains. Of course, GM is not willing to take any responsibility and will not provide any financial assistance to repair car but I don't understand how so many people can be experiencing these problems and it not be a recall issue? really upset that my two children were in the car and scared to death we were going to wreck or get stranded!

- Hickory, NC, USA

problem #32

Jun 132013

Outlook 6-cyl

  • 117,680 miles
While in a stopped position, I tried to accelerate and my transmission would not go into gear. I was stuck not being able to pull over to get out of traffic, because my car wouldn't go into gear. I put it into park, then back into drive several times, and I finally got it to creep enough in low gear to get it to the side of the road. This could have been a disaster if I were trying to pull out into traffic. The car was in the shop prior due to the transmission slipping. This was not covered and cost me $3000. I am still not sure this corrected the problem and I don't feel safe in this car. This car has been in the shop several times for a front leak at the driver's door from the sunroof, which still leaks with heavy rain. Also, the constant squealing when turning the wheel which no mechanic will acknowledge. Nothing has ever been done to correct this. I assume it is the power steering pump. The car doesn't have good acceleration power compared to any other SUV model. It drags with no pick up.

- Stevensville, MD, USA

problem #31

Jun 032013

Outlook 6-cyl

  • 106,000 miles
Was driving on hwy. At 60 mph when engine began to rev and then when I came to stoplight and took off, the car would not go over 30 mph.and would jerk and then as I continued to try to get speed because of others behind me-it would not go. Had to drive 30 mph for two hours to get only 40 miles. Transmission needs to be replaced and GM is not standing behind their product. This is a hazard and there are sooo many complaints with problems just like this and no recall yet-really-so will one be made when someone is killed in an accident. Also when this began I had a 1/2 tank of gas, when I got to dealership-2 hours later-the car was on E!!!!!!!! horrible gas mileage on this too now. Passenger airbag says needs to be serviced-was like this when we purchased and dealer said they would fix-never did and this is a safety concern because it means the passenger is not safe in this vehicle, but then again, none of us are because of GM-am going to begin process with small claims court regarding all of these issues. Horrible vehicle and GM should be ashamed-no wonder I always bought non american made cars-shame on us for thinking GM would be good since it was made in usa.

- Callao, VA, USA

problem #30

Jun 062013

Outlook

  • 58,800 miles
Saturn 2008 Outlook started to have problems when shifting gears. Feels like going into 3rd gear is the problem and sometimes in reverse. Sounds like a rev of the engine and then a hard shift into the gear. There have been many posts online about this and unfortunately GM is not consistent with how they resolve. This sounds like it should be a courtesy fix or recall.

- Tucson, AZ, USA

problem #29

Apr 182013

Outlook 6-cyl

  • 95,000 miles
We were passing another vehicle on the interstate and the transmission stopped working but the engine continued to operate at full RPM's. we slowed and pulled over across traffic. The transmission would engage for a second but the car did not move more than a few feet.

- Seattle, WA, USA

problem #28

May 032013

Outlook 8-cyl

  • 98,000 miles
My 2008 Outlook started to jerk driving down the road and then had very high rpms but no acceleration in the middle of an intersection I could not move and then the check engine light came on. I took it to a Chevrolet dealership and it had a broken wave plate and the transmission had to be rebuilt which took 2 weeks. I was lucky enough to still be covered under the powertrain warranty by only 2 weeks. The service manager told me they have seen hundreds of these as it is a known problem with this car. Why has there not been a recall yet if this is happening to everyone.

- Fenton, MO, USA

problem #27

Jun 012013

Outlook

  • 108,000 miles
While accelerating vehicle abruptly reduced speed and did not move this caused vehicles following my car to immediately slow down to nearly miss rear ending my vehicle.

- Delaware, OH, USA

problem #26

Apr 132013

Outlook 6-cyl

  • 53,500 miles
Vehicle transmission slips when shifting from 2nd gear to 3rd gear.

- Staten Island, NY, USA

problem #25

Mar 062013

Outlook 6-cyl

  • 80,000 miles
We were traveling down a highway when all of a sudden the vehicle RPM revs up and the engine gears are no longer engaged. We could only drive 30mph to prevent the RPM's from going too high. Also, no reverse gear. Towed into GM dealership and transmission broken down and the wave plate is what was damaged. Wave plate replaced and GM refused to pay for all of repair. Said it was not their problem since powertrain warranty went out 2 months ago. They have a service bulletin out, but still refuse to acknowledge this is a problem with this vehicle. There should be a recall from GM on this faulty part since they refuse to admit that there are issues with these model's transmission. The following is the service bulletin listed for this problem. Bulletin no.: 09-07-30-012A date: January 12, 2010 subject: No reverse, 3rd or 5th, check engine light illuminated, dtc P0776 (replace 3-5 reverse clutch plate (waved) models: 2008-2009 Buick enclave 2008-2009 Chevrolet equinox, Malibu 2009 Chevrolet traverse 2007-2009 GMC acadia 2007-2009 Pontiac G6 2008-2009 Pontiac torrent 2007-2009 Saturn aura, Outlook 2008-2009 Saturn vue all equipped with 6T70/75 6-speed automatic transmission (rpos MH2, MH4, MH6 or MY9).

- Duson, LA, USA

problem #24

Sep 012012

Outlook 6-cyl

  • miles
I have had my the children in the car when the service stabilitrac warning came on causing jerking in heavy city traffic and wouldn't allow me to go. Had it towed and the mechanic said the entire timing component was bad, this was a Chevy dealership. Next I was traveling on a freeway with my children approaching an officer at the scene of a wreck my car revved very high and wouldn't shift anymore....not only with an officer at a accident but also reduced to one lane traffic due to construction. When this happened it nearly caused a collision. I had to attempt to coast to the side of the road. Mechanic said transmission needed to be rebuilt. I have spoke to Saturn and informed then of all my issues...evenafter transmission repairs my car continues to jerk and stall in traffic to the point I was almost T boned by a semi!! I have had my fill of my children at risk from a poorly built car! my passenger airbag won't even kick on and is having problems. All my problems started at 50,000 miles!! my sun roof was leading and I had water gushing down my pillars had to pay for that to be serviced as well!

- Columbus, OH, USA

problem #23

Feb 152013

Outlook 6-cyl

  • 55,000 miles
Delayed shifting when pressing down accelerator to increase speed to change lanes while on freeway. Took car in for service and was told transmission wave plate was inoperative.

- Highlands Ranch, CO, USA

problem #22

Jan 132013

Outlook 6-cyl

  • 74,523 miles
This complaint is in regards to tsb 09-07-30-012B for a 2008 Saturn Outlook. This issue with the clutch wave plate caused my entire automatic transmission to fail as well as major damage to transfer case that could not be repaired. The endstate was a complete replacement of the automatic transmission as well as the transfer case with a cost of over $6K. The mileage on this vehicle was 74,563 and all required maintenance conducted in a timely manner. The transmission failed while on the freeway traveling at 65mph almost causing an major accident because of the power train failure.

- Lacey, WA, USA

problem #21

Nov 042012

Outlook 6-cyl

  • 47,000 miles
I had transmission problems on my 2008 Saturn Outlook. While driving the car one morning it just stopped accelerating and then locked up and wouldn't move.

- Brighton, IL, USA

problem #20

Jan 252013

Outlook 6-cyl

  • 46,992 miles
Regarding our 2008 Outlook that we purchased in August'12 - the vehicle has 47K on it & had 39K when we purchased it from our bank (a repo'd car). On 1/25/13 the transmission gave out literally in my driveway. Five minutes prior to that, I would have been on a major highway with school aged kids on board - I shutter to think of the possibilities. No warnings prior to this ever. (1/28/13) I contacted GMC directly, received a claim number from them, followed that up with a phone call to a towing company & then the GMC dealership to let them know that the vehicle was on it's way. Received a call from the dealership - diagnosis news - we needed a new transmission (we weren't surprised). The estimate wasn't fully completed yet (never a good sign) & they would call later with the cost. I missed that later in the evening - I'd had enough & talking about this issue was making me madder by the minute. How can you claim to do such 'rigorous testing' on your vehicles & then have transmission failure happen in a matter of minutes without any warning whatsoever!! (1/29/13) I was informed of the cost (I nearly hit the floor) but wait - they were offering a 10% discount & I could get a $200 visa rebate from GM - like I'd won a prize or something. Is this supposed to make it better"! how about standing behind your product"! it would seem to me that GM has a problem with their transmissions just based on the many posts on edmunds & online - perhaps a recall is in order. I was the one who pursued my Ford husband with "let's give a GMC car a try, it's american made too. So much for that - shame on me. This is so wrong to have to replace this transmission at this point & having to pay for it pay for it entirely only adds insult to injury! shame on me - no - shame on you GMC!!

- Parker, CO, USA

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