10.0

really awful
Crashes / Fires:
1 / 9
Injuries / Deaths:
0 / 0
Average Mileage:
61,782 miles

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« Read the previous 20 complaints

problem #58

Aug 292011

Outlook 6-cyl

  • 55,000 miles
Right headlight would work sometimes and others not. Took into the dealership to have repaired and warranty does not cover. Dealership tried to charge me 300 just to replace the harness. Needless to say my car is parked for now and hubby will be replacing his self. Harness cost $25.

- Houston, TX, USA

problem #57

Aug 032011

Outlook

  • 89,948 miles
Low beam headlamp connector melted

- Russellville, KY, USA

problem #56

May 122011

Outlook 6-cyl

  • 38,000 miles
Been having intermittent problems with the drivers side low beam not working, have been on a few occasions to make it work cycling light switch and now that does not help either. Was researching ways to attempt to repair and my sister inlaw also has a Saturn Outlook and was telling me hers ended up being the harness, and after seeing all the threads about this happening to alot of other Saturn I think I will be taking my wife's car to a local dealership to be look at for safety reasons.

- Ladson, SC, USA

problem #55

Jun 122011

Outlook

  • 52,000 miles
Low beam driver's side headlamp on Saturn Outlook. Bulb appeared to fail but on further inspection of the wiring harness it was melted at the connector. This happened in Jan/Feb of 2011 and now (Jul) the passenger side is out. Replaced the light bulb initially on both only to have it continuously go out. Inspecting wiring harness on the passenger side later today. This clearly appears to be a fire hazard.

- Litchfield, NH, USA

problem #54

Jun 292011

Outlook 6-cyl

  • 27,000 miles
Headlights go out due to a faulty wire harness. Has happened many times and I fix it just to have them go out again. This is a clear safety issue and many people have had the same problem. Time to step up and fix this obvious safety problem.

- Fresno, CA, USA

problem #53

May 202011

Outlook 6-cyl

  • 60,000 miles
The wire harness for the low beam headlights has melted. It is a 2008 Saturn Outlook. The wires and the plug appear to be insufficient for the amount of electricity flowing through them.

- Chandler, AR, USA

problem #52

Jun 172011

Outlook 6-cyl

  • 64,000 miles
On my 2008 Saturn Outlook the passenger side headlight went out then after being replaced went out again about a month later come to find out the wiring burned out and had to be replaced. A few months later I was driving and pulled over for the driver side headlight being out. I had the light replaced only for it to go out a few months later and also at this time told the wiring melted and I had to get the whole thing replaced. This is a safety issue I drive with kids in my car and if this ever happened to both lights at night I don't want to think of what could have happened.

- West Greenwich, RI, USA

problem #51

Jun 022011

Outlook 6-cyl

  • 46,000 miles
I purchased a 2008 Saturn Outlook in February of 2011. My passenger headlamp (low beam) electrical harness connector to the bulb melted and caused a sparks to come out to the headlamp protector..also damaging it..

- El Paso, TX, USA

problem #50

Jun 182011

Outlook 6-cyl

  • 38,680 miles
Driving South on interstate 77 in Ohio the low beam headlights went out. Luckily it was in an area that had some lighting that gave me time to react due to there being heavy traffic behind me that may have not been able to stop causing a fairly large accident. Having to drive home with my high beams on the remaining 60 miles to home and then inspecting the bulbs when I arrived home, I noticed that the harnesses were melted near the connectors. I inspected the bulbs and they are the original equipment bulbs and not high wattage replacements that may have caused a deviation from what the harnesses were intended for.

- Saint Clairsville, OH, USA

problem #49

Jun 022011

Outlook 6-cyl

  • 35,000 miles
Electrical failure- the headlights operate intermittently and produces a safety issue. I was ticketed in March for no headlights then 3 days later it started working. Now 2 days ago it went out again. Prior to this, I informed the dealer that our radio and driver side passenger window operated intermittently as well but they could not troubleshoot the problem at the time, as if worked well. It appears to be a consistent problem with GM cars and we need an intervention.

- Albany, CA, USA

problem #48

May 082011

Outlook 6-cyl

  • 49,947 miles
The failure that occurred in my 2008 Saturn Outlook was a faulty driver's side wiring harness for the headlight, which resulted in the lowbeam headlight being inoperable. This occurred on May 8th, 2011 and was continuous. I had the wiring harness replaced at my cost due to the safety issue of only driving with one working headlight at night as well as the fact it's against the law in the state of Ohio. Additionally, I was traveling to Canada and did not want to risk the possibility of a crash or collision with an animal due to the faulty light. I paid out of pocket over $270 for the necessary repairs including parts and labor (the old part is not available). GM published a bulletin regarding this issue: (#09-08-42-004: Low beam headlamp bulb inoperative - replace harness and fill connector cavity for low beam bulb connector with nyogel grease May 29, 2009) this is most definitely a safety issue and should be recalled immediately. Thank you for your time and consideration with this matter.

- Avon Lake, OH, USA

problem #47

Apr 292011

Outlook

  • 55,000 miles
Melting / electrical fire in headlight wiring harness and pre-mature headlight bulb failure.

- London, 00, USA

problem #46

Apr 252011

Outlook

  • 36,000 miles
Low beam headlight wiring harness and bulb connection melted causing loss of headlights.

- Greenwood, IN, USA

problem #45

Mar 272011

Outlook

  • 70,323 miles
The low beam connection melted.

- Livonia, MI, USA

problem #44

Apr 092011

Outlook 6-cyl

  • 39,000 miles
I have a 2008 Saturn Outlook. When going to replace the headlamp bulb all of the wires have melted. Now I will have to pay for a new one due to the fact my warranty had just expired. Thankfully the car did not burn up due to the fact on was on a twelve hour drive with my family.

- Anderson, IN, USA

problem #43

Aug 012010

Outlook 6-cyl

  • miles
Our 2008 Saturn Outlook's headlights continuously keep going out. And it is very costly to repair, especially since Saturn went out of business. Also, we have a portable dvd player that we use in the car for our kids and when we plug it into the outlet near the radio an burning odor comes from it.

- North Las Vegas, NV, USA

problem #42

Feb 152011

Outlook

  • 34,000 miles
Driver side low beam head light wiring harness melted. Insulating sleeve on wiring at wiring harness was melted.

- Spokane Valley, WA, USA

problem #41

Jan 112011

Outlook

  • miles
Headlight wiring defect.

- Zachary, LA, USA

problem #40

Feb 142011

Outlook 6-cyl

  • 41,000 miles
I have a 2008 Saturn Outlook xr. There are now over 150 complaints filed with the NHTSA regarding electrical problems and failure of the low beam lights on both sides. My passenger side failed and when repairs were started the GM repair shop noted the wiring harness where the bulb is inserted was burned (melted and blackened) as is the case in all the complaints I reviewed. GM issued a tsb in May 2009 addressing this problem (tsb# 09-08-42-004) which included filling the connector cavity with nyogel grease after removing and replacing the harness. My vehicle is out of warranty with just over 41,000 miles. The GM shop acknowledged that they have seen other vehicles in this model line with the same failure. However they had no directions to cover the repairs since the vehicle was out of warranty. It was recommended that I call GM customer assistance. That call resulted in an apparent lack of knowledge of this problem in spite of the numerous NHTSA complaints and internet discussions regarding this problem. This is an obvious safety issue should a failure occur while driving at night. I can also expect that the drivers side will also fail which will result in an additional repair cost beyond just replacing a burned out bulb.

- Aiken, SC, USA

problem #39

Jan 312011

Outlook 6-cyl

  • 48,000 miles
Failure is headlights go out while driving vehicle. There is no indication of the headlights going out they just go out completely. Both low-beam headlights on my 2008 Saturn Outlook went completely out while driving on the highway. Luckily no accidents we're caused by this issue. I researched various websites only to find GM has a tsb on this issue tsb# 09-08-42-004. I contacted GM today to advise I would like to have this issue repaired they informed me this is only covered under warranty. This seems to be a very serious issue to only be covered under warranty and not under a safety recall.

- Montgomery, IL, USA

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