10.0
really awful- Crashes / Fires:
- 2 / 10
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,673 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Low beam headlights failed within a short time of each other. Both have been replaced and within a month both have failed again.
- Chesterfield , MI, USA
We have a 2008 Saturn Outlook and having problems with the dim light bulbs blowing on each side. I replaced them 3 different times and my wife was coming home from work the other night and both dim headlights blew at the same time. I carried it to the dealership and they had to replace both light harnesses and they want to charge me 300 dollars for what ought to be a safety recall. There are pages of complaints on the computer of every body having the same problems.
- Cades, SC, USA
I own a '08 Saturn Outlook that had two (2) headlight wiring harnesses melt causing both headlights to not work. Contacted the dealership and they stated that this is an ongoing problem with this vehicle but there has been no recall. Exact term that was used was "campaign", but not recall. $477 parts / labor to have my headlights work again. This is a huge safety issue due to there are no signs of this problem occurring for you to alleviate the problem. And the only way to access the headlight assembly is to remove the whole front fascia (bumper) from the vehicle. Of course both headlights went out as I was driving during nighttime hours in the dark. Please help make this a safety recall, due to the huge safety concern this poses.
- Arnold, MD, USA
I have a 2008 Saturn Outlook. Purchased in February 2008. The front passenger headlight went out in the end of January 2010. It was replaced on Feb 6, 2010. I was also told that the headlight socket is burned and may need replacement. It is now March 16, 2010 and this morning the same headlight is out again!. the cost to replace once again is almost the cost of the car payment and now most likely it will cost much more since I will have to replace the socket too. I made it a point to turn off my lights during the day after the replacement due to the resport of the socket yet it still burned out. I have read that there are a number of Outlook owners with this same issue.
- Miami, FL, USA
Saturn Outlook xr headlights went out when wire on left front headlight melted wiring.. this happened in January 2010 when the right front went out and melted the wiring. Cost to replace the one in January $640 and was told today to replace the left front will be $750. This is a defect and should be recalled as you can look at many web sites and many people are having this problem. We noticed that this only happens when the lights are on high beam only.
- Grove City, OH, USA
I purchased this 2008 vehicle in July 2008, used but "new" with a bit over 16,000 miles on it from a dealership in syracuse that is no longer active. My vehicle has always been well cared for and serviced accordingly. Starting Jan. 31, 2010, the engine began to make a loud knock. It did not matter if I warmed the vehicle, or if it was warm weather or cold. On some instances it seemed to not accelerate on the highway as it should. Often hesitating to "go". it has been into the dealership four different occasions, for a total of 21 days out-of-service cumulatively, soon to be more. The first time they gave it back the next day as they stated they could not duplicate the noise. Three days later the knock was back. The second time it went in they had for 7 days, could not duplicate. 2 days later back again...the third time the dealership locally here put a new timing chain in. They said it was "slack". however, this did not fix the issue. It was supposed to go back in for the same engine knocking, etc. Before it could go in I was driving at night with small children in the car on a highway and had no headlights. After taking it to the dealership they say the wiring harness melted and they have no idea why. They take the vehicle in again for a fourth time. Tell me its fixed. New wiring harness. Pick up vehicle..same engine knock present. They now say maybe its a lifter" cam? don't have parts. Give me this same vehicle to continue to drive. Something is fishy here. How many vehicles does it take for a safety recall or investigation????? does someone have to die"! headlights going out at night on highway, engine not accelerating....major safety issues. Multiple complaints. I'd rather not have someone called to the scene of my death or the deaths of my children because of a known defect that is not being addressed! also, another 2008 Saturn Outlook is at the same dealership for similar problems...
- Endicott, NY, USA
2008 Saturn Outlook low beam headlight going out. Various Saturn sites have registered complaints about dealers charging $600/$800 to replace light bulb. Seems underlying problem pertains to the wiring harness melting. This is a safety problem with headlights continuing to burn out. Ref: Tsb #09-08-42-004. Document id: 2284787.
- Manhattan, IL, USA
Headlight wiring harness keeps failing on 2008 Saturn Outlook, bought it used, been repaired twice, burned out again.
- Grapevine, TX, USA
2008 Saturn Outlook-low beam light out at 42,000 miles, wiring harness melted, over $400 to repair. Pretty expensive considering this is a critical part of your car.
- Bakersfield, CA, USA
Headlight wiring harness melted. Passenger side and driver side.
- Austin, TX, USA
2008 Saturn Outlook drivers side headlamp shorted out. Already replaced lamp and it shorted out again. Very common problem.
- Twin Falls, ID, USA
The low beam headlights on my 2008 Saturn Outlook intermittently go off or fail to come on. It has happened to both sides and continues to happen.
- Helena, AL, USA
The driver side headlight went out, changed light bulb the light bulb was good. Less than a week later the passenger side head light went out. While the driver side came back on. 2 weeks later both went out, went in to change light bulbs again and the passenger side came back on. On 01-22-10 I have no head lights. Went and moved the light like I was going to replace the bulb and the passenger light came back on and still no driver side head light.
- Fremont, CA, USA
Daylight/low beam head light out on 2008 Saturn Outlook change bulb and check fuse not the problem. Took it in to dealer under warranty work they said there is a short in the head light assembly and not covered by warranty work they want $599 to fix. My wife is the primary driver of the vehicle and she drives at night it's a big safety concern of mine. And many other people have the same problem report on the internet and the dealership has said it's a common problem.
- Waldorf, MD, USA
Headlight on Saturn Outlook melted and damaged complete light fixture with no warranty and I to pay $680 to get a complete new unit installed. Really no fire just melted and smelled bad along with no lights. Many web sites I visited, many customers have had the same problem with no action to repair it for no charge.
- Grove City, OH, USA
- Apo, AE, USA