10.0

really awful
Crashes / Fires:
2 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
43,673 miles

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« Read the previous 20 complaints

problem #216

Apr 282014

Outlook 6-cyl

  • miles
Recently having problems with the drivers side low beam headlight. When I took it in to the dealer to be looked at I was informed that the wiring harness had melted. To replace it will cost an upward of $400. Also having problems with the vehicles steering constantly squealing, not sure what is going on. And when going around turns the stability control makes a loud abrupt noise almost stopping the vehicle. I just can't believe all the problems I've been having with this vehicle in such the short amount of time I've owned it. I am a pregnant mother with 2 children already and I do not trust the safety of this vehicle!!

- Templeton, PA, USA

problem #215

May 282013

Outlook 6-cyl

  • 45,740 miles
Near the end of May 2012, I was backing out of my driveway which slopes slightly downward, and suddenly water started coming out of the rear overhead lights. When the car reached level ground the water then came out of the passenger-side windshield pillar and the sunroof as well. I brought it to a GM dealership and they told me the sunroof drain tubes were clogged. It cost me $90 to have them clean it out. The car is normally garaged, however we had driven it during a rainstorm the day before this happened. Afterwards we started noticing some crazy things happening to the electrical system of the car. Sometimes the radio would stay on even after the key was removed and opening the doors (which normally would shut everything down.) sometimes the front door panel speakers would not work at all, or one would work or both would work. Right now the drivers side is not working. Then the day after the car was out in a torrential rain storm sometime near the end of February 2014, it would not start at all. It was completely dead and I had to call aaa to get it started. The aaa guy said to check this car out online for electrical problems, which I did and found volumes of complaints stemming from this issue, as well as several GM technical service bulletins or tsb's as they are referred to. I once again brought it to the GM dealership which knew about the issue and repaired it at a cost to me of $810.39. GM has not addressed this issue directly, nor has compensated any of the consumers who own the vehicles that all have this problem, namely Saturn Outlook, GMC acadia and Buick enclave from 2008 - 2010. I feel that it is irresponsible and unethical for them to pass this problem off to the consumer. This is not a normal wear and tear issue and I want to be reimbursed, and I'd like them to inspect and repair for free the electrical system as well for other damage.

- Plymouth, MA, USA

problem #214

Apr 072010

Outlook 6-cyl

  • 57,000 miles
April 2010, passenger low beam headlight went out. Was pulled over and told to get it fixed. Went in to change the light, but found the harness was melted and wires were frayed and showed signs of arcing. I replaced the harness and bulb. Jan 2014, take car to get safety inspected and get told that passenger side low beam is out and failed inspection. Found exact same problem as in April 2010, frayed wires and signs of electrical arcing.

- Cibolo , TX, USA

problem #213

Dec 272013

Outlook 6-cyl

  • 85,000 miles
Driver's side headlight stopped working. Got pulled over and was given a fix it ticket. Replacing the bulb didn't fix it. I've read this is a very common issue with the wiring harness due to manufacturer defect or faulty equipment which shouldn't be the responsibility of the owner to pay to fix. Driving in the dark without a working driver side headlight is very dangerous, especially in the winter which is when this happened to me. There needs to be a recall because this causes a big safety issue.

- Canton, MI, USA

problem #212

Nov 072013

Outlook

  • miles
Low beam passenger side light went out and I replaced the light. Two weeks later the light went out again, I moved the connector and the light came back on. The light worked for two weeks and it went out again. I went to change the bulb and it smelled line burnt plastic. I removed the bulb and the connector was burnt on one of the sides. The wire was barely hanging on the side the connector was burnt. The wire harness seems very flimsy and very poor quality. I'm very surprised and disappointed of the poor quality of the wiring harness. This can also possibly be a safety hazard.

- Winters, CA, USA

problem #211

Nov 142012

Outlook 6-cyl

  • 35,000 miles
Since owning the vehicle for 20 months, the drivers side low beam headlamp has burned out 3 times and the passenger side 1 time.

- Howell, MI, USA

problem #210

Jun 222013

Outlook 6-cyl

  • 65,500 miles
While driving on the tollway, all electrical parts on instrument panel went completely out, and the air conditioner stopped blowing, and the radio went out. Even the speedometer stopped displaying. The entire instrument panel showed nothing. The service technician at jupiter Chevrolet in dallas charged us $770 to repair a wiring harness that they said was ruined due to a leak in a drainage hose in the sunroof and that this is common with this vehicle. I don't understand why there is no recall. This could have been very dangerous. Water had leaked into the passenger floor board as well.

- Dallas, TX, USA

problem #209

May 012013

Outlook 6-cyl

  • miles
In the past few months I have had to change my passenger side head lamp. The first time it worked for about 3 weeks then went out again. I had it changed and it lasted about 10 days that time. This last time it only lasted about 6 hours before it burned out again.

- Phillipsburg, KS, USA

problem #208

Apr 132013

Outlook 6-cyl

  • 54,246 miles
Last night when I went to drive my vehicle I noticed the left front low beam headlight was not working. Took vehicle in to have the light bulb changed and the technician said the bulb socket/wiring was burnt and the bulb was damaged. They said I would need a new bulb and low beam headlight wiring harness. This is the third time this part has failed since the vehicle was new. The dealership replaced both the right and left side harnesses when the vehicle was under warranty and the left side harness and bulb was replaced last year approx. 10,000 miles ago and now it is burnt up again. I feel this part is defective and could cause a fire. GM should do something to upgrade the wiring harness so this problem does not continue.

- Phoenix, AZ, USA

problem #207

Feb 152013

Outlook 6-cyl

  • 66,500 miles
Passenger side headlight harness burned out.

- Waunakee, WI, USA

problem #206

Feb 272013

Outlook 6-cyl

  • 43,225 miles
I have a 2008 Saturn Outlook. One day I was driving and notice I had a headlight out. Went to change the bulb and saw that the wire harness was melted. From reading on the internet I saw that a lot of people are having the same problem.

- Spring, TX, USA

problem #205

Mar 182010

Outlook

  • 24,000 miles
This is the third time in 2 years I've had a headlight failure with my 2008 Saturn Outlook. First incident occurred in 2010, and most recently a few days ago in Jan 2013. There should be no reason for these headlights to fail so frequently. They need to be improved so it does not keep happening. It is a costly repair and could be dangerous if both fail while driving.

- Parlin, NJ, USA

problem #204

Apr 222011

Outlook 6-cyl

  • 38,500 miles
The low beam headlight went out on the vehicle. I went to autozone to purchase the headlight replacement when I was told that it could possibly be two different headlights that I would need to bring the broken one so they can sell me a replacement. I found out that it is not very easy to replace the headlight on this vehicle as several other parts have to be removed in order to get to the headlight connector. I found instructions and several complaints from owners indicating they have replaced the headlight several times during the year only to be told by dealers that the harness/connector are burned and that is the cause of the problem. I proceeded to remove the underliner of the tire to get to the headlight on my vehicle. As suspected, the connector and wire harness were burned. I found several service bulletins instructing dealers to "check and replace" the harness and headlight on these vehicles. When I called Saturn I was informed that the dealership had replaced the headlight in my vehicle on April 2011...however they never informed me of this change. Right now my wife is driving this vehicle without a headlight as Saturn is refusing to replace the burned harness that I found on the car. This is not only a safety issue, but a fire hazard on the vehicle. This should be a mandatory recall by now....it is not just happening on Saturn Outlooks, it is also happening on GMC acadias which is exactly the same car.....

- Naples, FL, USA

problem #203

Oct 262010

Outlook 6-cyl

  • 48,000 miles
Passenger low-beam headlight went out on the 2008 Saturn Outlook at 48,000 miles. I replaced it and the bulb blew out again only two weeks later. I then discovered the wiring harness had melted. Replacement bulbs continue to blow because of the defective wiring harness.

- Martinton, IL, USA

problem #202

Aug 012012

Outlook

  • 67,000 miles
The passenger side running light went out. I had the bulb replaced. About a month later the same light went out again. I had the light taken out and was told the wiring harness was melted and had caused the bulb to go out. So I now have to replace the wiring harness for that side. I have also been told by other Saturn Outlook owners that is a common problem with most of them.

- Spanish Fork, UT, USA

problem #201

Aug 212012

Outlook

  • miles
My passenger side headlight suddenly went out, about the same time my heat sensor began reading high as if vehicle was overheating. I took it to the dealer and they could not recreate problem with overheating and they replaced the projector beam. Now a month later im having the same exact problems only now I notice a coolant leak. I replaced coolant and car still acts like its overheating, also the headlight is once again out.

- Santa Fe, NM, USA

problem #200

Jul 282012

Outlook 6-cyl

  • 47,500 miles
The drivers side headlamp assembly overheated and melted causing the light to fail. This is the second time this happened with this automobile. The last incident was the passenger side headlamp assembly same exact thing happened overheated and melted causing light to fail.

- Staten Island, NY, USA

problem #199

Jun 122012

Outlook

  • 79,000 miles
Front headlight harnesses are melting. No headlight working because of wires melting.

- Duson, LA, USA

problem #198

Nov 182011

Outlook 6-cyl

  • 35,608 miles
I bought a used 2008 Saturn Outlook. The passenger side head light/daytime light went out. Changed the bulb and check the fuse in November 2011 and it went out again in February 2012. The mechanic has told me that this was due to a short in the headlight and not the wiring harness. I have not had to change a headlight/daytime light in any of my prior vehicles and now I'm on my 3rd replacement for this headlight in less than 6 months--something is not right!

- Hoffman Estates, IL, USA

problem #197

Dec 172011

Outlook

  • 22,188 miles
Headlamp on drivers side low beam not working.

- Corona, CA, USA

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