10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
55,289 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #13

Apr 022012

Outlook

  • 72,000 miles
When a passenger is seating in the front seat, the air bag light indicator will say off instead of on.

- Evarts, KY, USA

problem #12

Sep 012012

Outlook 6-cyl

  • miles
I have had my the children in the car when the service stabilitrac warning came on causing jerking in heavy city traffic and wouldn't allow me to go. Had it towed and the mechanic said the entire timing component was bad, this was a Chevy dealership. Next I was traveling on a freeway with my children approaching an officer at the scene of a wreck my car revved very high and wouldn't shift anymore....not only with an officer at a accident but also reduced to one lane traffic due to construction. When this happened it nearly caused a collision. I had to attempt to coast to the side of the road. Mechanic said transmission needed to be rebuilt. I have spoke to Saturn and informed then of all my issues...evenafter transmission repairs my car continues to jerk and stall in traffic to the point I was almost T boned by a semi!! I have had my fill of my children at risk from a poorly built car! my passenger airbag won't even kick on and is having problems. All my problems started at 50,000 miles!! my sun roof was leading and I had water gushing down my pillars had to pay for that to be serviced as well!

- Columbus, OH, USA

problem #11

Dec 102012

Outlook

  • 99,000 miles
2008 Saturn Outlook, water leak through seal on dash. Shorted out fuse panel allowing the car to run with key turned off and losing function of passenger air bag control. Multiple complaints of this defect in the manufacturing of vehicle. Consumer cost $1300.

- Dayton, TN, USA

problem #10

Dec 022012

Outlook 6-cyl

  • 64,200 miles
Started up vehicle and "service air bag" indicator message and light came on.

- Tacoma, WA, USA

problem #9

Aug 012012

Outlook

  • miles
Service air bag indicator message keeps coming on and then going off while I am driving car.

- Reno, NV, USA

problem #8

Mar 012012

Outlook 6-cyl

  • 50,000 miles
The air bag warning light comes on intermittently when there is someone sitting in the passenger side front seat. The dealership informed me that the sensor has malfunctioned and I need to pay $1200 to replace it. At 3 years old and barely 50K the air bags not working on the passenger side is a big deal! there should be a recall for this.

- Gulfport, MS, USA

problem #7

Nov 082008

Outlook 6-cyl

  • 46,000 miles
The contact owns a 2008 Saturn Outlook. The contact stated that while driving at any speed the vehicle would lose power and downshift with an abnormal increase in rpms. The failure was experienced numerous times. The vehicle was taken to the dealer several times. The dealer updated the transmission module but the failure was not corrected. The vehicle continued to lose power with a significant loss of fuel mileage. The manufacturer was made aware of the failure. The failure mileage was 46,000 and the failure mileage was 50,000...updated 07/12/12 the consumer stated the sensor camshaft, cylinder head, battery, windshield wiper motor, air bag wiring harness, power steering rack and gear, front pads and rotors, gaskets for intake manifold, gasket for rear valve cover, right front strut, both strut mounts, engine mounts, left front stabilizer link, headlight harness, timing belt cover seal, exhaust stud, power steering pump, hose and clamp, all had to be replaced. Updated 10/02/12

- Danbury , CT, USA

problem #6

Apr 102012

Outlook

  • 72,000 miles
The contact owns a 2008 Saturn Outlook. The contact started the vehicle and noticed that the airbag warning light was illuminated. The vehicle was taken to the dealer where the contact was informed that the airbag module needed to be replaced. The vehicle was not repaired. The VIN was not available. The current and failure mileages were 72,000.

- Torence, CA, USA

problem #5

Jul 072011

Outlook 6-cyl

  • miles
In carwash and during rain, water runs in through both driver and passenger side airbag ports in the front, through the dvd player, through the passenger side visor, through the top part of the windshield. Following first incident the radio began to short out, indicating the water had effected the electrical system, the dvd player no longer works, and following the first incident the "check airbag system" light came on and has remained on. The dealer cannot tell me if the airbags will work properly. Repairs by the dealer have not resolved the problem. Is this vehicle safe to drive if water is effecting the electrical system and the airbags" I can hear water sloshing around but the water cannot be seen. There is a damp, musty smell in the vehicle leading me to believe that water is pooling somewhere......is it in the airbag system"

- Brandon, SD, USA

problem #4

Feb 102011

Outlook 6-cyl

  • 42,000 miles
The contact owns a 2008 Saturn Outlook. The contact entered the vehicle and was unable to activate the low beam headlight passenger side. The high beam headlights would function but not the low beams. Took the vehicle to a repair shop and was informed that the wiring harness was melted. The wiring harnesses was replaced. The VIN was not available. The failure and current mileage was 42,000. The consumer received an air bag recall notice. Even though the air bag light was not on, the consumer took the vehicle to the dealer anyway. Six months later, the air bag light illuminated. The consumer was under the assumption, the issue was taken care of. However, the dealer stated the problem was a seat module and it was not covered by the recall. Updated 01/21/15.

- Palatine, IL, USA

problem #3

Jan 062011

Outlook

  • miles
2 complaints about the Outlook...first, the airbag. We have had it fixed 5 times! the dealer re-routed it, put it back, replaced wiring, but to no avail. And it appears again that it needs to be serviced. This problem has been going on for over a year. Then 2nd the driver's side low light beam went out....replaced bulb three times and it didn't hold a charge for about a few days each. GM definitely need to look at these problems. I am very frustrated that a car that just goes out of warranty has problems that need major fixing.

- Ballwin, MO, USA

problem #2

Nov 132008

Outlook

  • 13,241 miles
The contact owns a 2008 Saturn Outlook. While driving at an unknown speed she noticed the air bag light was illuminated. The vehicle was taken to an authorized dealer who was unable to diagnose the failure but the computer system was reset to clear the air bag light. The failure recurred four times. After each failure the vehicle was taken back to an authorized dealer where various repairs were performed; however, the failure continued to occur. The failure mileage was 13,241. The current mileage was 40,000.

- Fife, WA, USA

problem #1

Sep 192008

Outlook

  • 4,365 miles
Want to pursue the "lemon law" on a 2008 Saturn Outlook. Vehicle has only 20K miles on it but has been to dealer 5X for repair of air bag system. The vehicle manual clearly states in the warranty that when the service air bag light comes on it needs to be serviced by the dealer. The issue is one of safety in that the air bags may not deploy when needed and/or can deploy without incident. Said vehicle was in 2X the month of April 2010, making it the 5th time for repairs on the air bag system. I no longer feel safe driving the car much less transporting other children under these circumstances.

- Shelby Twp, MI, USA