Affected Component: EQUIPMENT

Date Published

DEC 01, 2015

NHTSA TSB #

10190512

TSB Document

• Sorry, the NHTSA has not posted this TSB document yet.

You can still get the detailed info from Saturn for this TSB. Call your local Saturn dealer's service department & ask for a copy of TSB# 15-NA-079.

Summary

OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer – or any dealer near you – as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."