10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 82,865 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When removing the ignition key from the ignition switch cylinder, the key gets stuck about half way out, and is very difficult to remove. After pushing, pulling, and manipulating the key it eventually is released. This has happened multiple times and at times it seems like the key may not come out of the ignition.
- Canton, MI, USA
The contact owns a 2004 Saturn Vue. The contact stated that he was able to remove the key from the ignition while the vehicle was not in park. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000 and the current mileage was 100,000.
- Garden City, MI, USA
Ignition key lock has been replaced/repaired 5 times. Once under warranty. When it fails I can remove the key, while driving, but when I turn off the car, I cannot turn it once the key is inserted again. This makes it impossible to re-start the vehicle. I was sure my car would be on the list of recent recalls, but it is not. Can you help us? I have many of the bills to help my case...updated 04-16-14 updated 8/23/2017
- Tampa, FL, USA
I have a 2004 Saturn Vue with an ignition switch that allows the key to be removed at any time, in any position, whether the engine is running or not. With the engine running, the key can be removed, creating the potential to not be able to shut off the engine. With the recent recalls and injuries involving other Saturn vehicles made at the same time, I believe this situation needs to be investigated...updated 06/09/14 updated 06/10/2014
- Richmond, IL, USA
Erratic occurrence of air conditioning blowing hot or warm sometimes at outside temp range 82-87 F. compressor has been replaced several times as well as recharged with freon. Working well today and had it checked by an automotive business several times in addition to original repairs performed by Saturn dealership before Saturn went out of business. Problem has been going on for several years now. This is a Saturn Vue redline 2004 with this issue. No one has fixed this GM or independent dealers. Seems to be related to motor RPM with greater likelihood of malfunctioning at freeway speeds 60-65 mph and more likely to operate correctly when the engine is idling. Also, sometimes the engine will not start immediately and acts if it gas flooded or gas starved. Engine turns over but does not start. Computer has been checked recently and there are no abnormal computer codes. On one occasion, engine ran as though it was two cycling and did not run normal until the ignition was shut off and turned on again.
- Pasadena, CA, USA
For the last few years I have had issues with the power locks in my 2004 Saturn view where the unlock button did not work on random occasions. It then seemed that if it had rained this is when the problem would occur. It has since become a chronic issue making it impossible for me to use my door locks for unlocking whether with the remote or the button. This morning the locks unlocked themselvse and continued to attempt unlocking for the entire hour long drive at random intervals. I have had other electrical issues as well with this vehicle and have gotten no where with inquires to Saturn as to the issue. Since purchase the rear wiper works when it feels like it and a couple of months ago my horn began to blare while parked in the driveway all by itself. The remedy for the horn was to remove the relay as the mechanic I deal with did not have the code to determine the actual issue. I can only imagine the cost I will incur to rectify these issues, especially in light of the fact that Saturn no longer officially exists.
- Salem, MA, USA
A 2004 Saturn Vue is having ignition problem. We have yet to replace the ignition due to tricks to cause the ignition to release and start the vehicle. I fully expect this inconvenience to become a major problem at some point due to the poor quality materials used to produce the ignition switch. Should this strand us, the towing fee will be $75 plus a minimum of $400 for the mechanic and parts. I have experienced this problem with another General Motors product and had a custom part made to solve the problem. GM should be the one producing a quality replacement part and issuing a recall instead of gouging consumers especially with their sales plunge of late. They don't need another hit on their quality perception..
- Floyds Knobs, IN, USA
A/C system keeps going out. Took vehicle to dealer 4/14/2006. Dealer stated there was no leak & system just needed to be charged. Stopped cooling again. Took in to dealer 5/24/2007. Dealer stated that there was no problem with the system - it just needed to be recharged again. I told them that A/C should not have to be charged annually, especially since vehicle was 2004 model. Questioned them about the A/C compressor replacement NHTSA item #10010459 - said my car did not have any problems with A/C compressor. Offered to split cost of recharge with me because they said it could not be turned in on warranty again. A/C quit cooling again 9/07/2007.
- Hueytown, AL, USA
The contact owns a 2004 Saturn Vue. While driving 30 mph the instrument panel lights illuminated and the vehicle was hard to steer and stop. Approximately one week later she experienced the same problem. While driving 40 mph she experienced the same problem. The dealer inspected the vehicle but was unable to duplicate the failure. The contact stated that the problem has occurred on numerous occasions. As of 06-05-07, the dealer has been unable to determine the cause. The failure mileage was 6,500 and the current mileage was 33,344.
- Cincinnati, OH, USA
Late at night in a major downtown parking deck, vehicle would not start. Go to start vehicle, cranks but never turns over. Shut vehicle off, go to restart and vehicle will start. It is an intermittent problem that occurs every few days. Not to mention, since this problem started my remote to unlock and lock doors has started doing the same thing. Sometimes it will lock but not unlock the doors. Dealer can not duplicate problem and cleaned contacts on remote, which two tries later to get into vehicle, doors would not unlock.
- Acworth, GA, USA
Electrical intermittent failures. Unable to lock or unlock using remote control, headlights, interior light, dash lights, radio (all electrical except engine accessories) fail randomly. On one occassion all interior & exterior lighting failed while driving at night on a dark highway. I was able to pull over safely but had no hazard lights (and presumably no brake lights) to warn other traffic. Wiggling the interior fuse panel restored power. Later checks of all relays and fuses revealed no contact or component failures in either in interior or under-hood electrical panels. Further investigation found no noticeable electrical connector problems.
- Burbank, CA, USA
- Polk City , FL, USA