10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
95,680 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #15

Jun 032013

Vue 6-cyl

  • 150,000 miles
The key can be removed from the ignition when the vehicle is in drive. I contacted GM on June 19, 2014 at 1 800 222 1020 and talked to a customer service representative and she indicated the VIN is not part of the recall, but I could take the vehicle to a GM dealership but the repair would most likely not be covered. I let her know that is not acceptable since it appears to be the same problem that the Saturn ions are experiencing which are part of the recall. Why aren't the 2005 Saturn Vue's part of the recall? it appears from reading other Vue's owner complaints that this is an issue.

- Madison, WI, USA

problem #14

Jun 182014

Vue 4-cyl

  • 47,600 miles
Wife removed key from ignition while the ignition was in the on position.

- Laverkin, UT, USA

problem #13

May 162011

Vue 6-cyl

  • 65,711 miles
The key gets stuck in the ignition and will not come out. Other times it falls out of ignition while car is driving down the road.

- Richmond, TX, USA

problem #12

Jun 112012

Vue 4-cyl

  • 57,000 miles
Ignition will not start the engine key appears to be stuck. The key can be easily removed from the ignition while the car?S engine is on. I have had to play with the key for up to five minutes in order to start the car.

- Winterville, NC, USA

problem #11

Aug 132013

Vue 6-cyl

  • 125,355 miles
Due to problems inserting and removing ignition key, I had the key cylinder replaced. The cost was $254.04. This was the same problem GM replaced the key cylinder on my 2006 Saturn ion under the recall at no cost to me. I contacted GM through their recall website and they informed me there was no recall or compensation for my 2005 Saturn with exactly the same problem as in the national recall on my ion. This is my complaint.

- Ludington,, MI, USA

problem #10

May 012012

Vue 6-cyl

  • 25,000 miles
I was looking at the recent recalls for Saturn and noticed many other customers with the key falling out of the ignition. Like everyone else this has been a long time sufferance and the shop offered no solution only spray with wd 40. Both key do the same and again no extra weight has been added to the key apart from the door lock.

- Fremont, CA, USA

problem #9

Apr 162013

Vue 6-cyl

  • 60,000 miles
While driving I put my hand on the ignition key and it came out in my hand. I thought that the key may be worn, so I used my spare and after about a month it did the same thing. It has not caused any safety issues, but it may cause other problems.

- Dunnellon, FL, USA

problem #8

Jan 012010

Vue

  • 60,000 miles
The key will no longer turn in the ignition. It's as if I am using the wrong key entirely. It has stranded me numerous times.

- Bryan, TX, USA

problem #7

Mar 012011

Vue 6-cyl

  • 75,000 miles
Starting approx 3 years and 30K miles ago the ignition switch would not tightly hold the key in the cylinder. Approx 2 years ago the ignition key with connected key ring fell out of the ignition lock cylinder and onto the vehicle floor but the vehicle continued to run and act normally. When we arrived at our destination I turned the ignition switch to off without using the key and the vehicle shut off and the column locked. We now drive the car with only the ignition key and small key ring attached to minimize any weight on the key...updated 06/09/14 updated 06/12/2014

- Royal Oak, MI, USA

problem #6

Dec 072013

Vue

  • 60,000 miles
On several occasions since Dec 2013, the key would eject from the ignition switch before it is completely turned to the off position. Once this happens, the key would need to be forced back into the ignition switch to activate the switch by forcing to turn on the ignition and then carefully turning it back to the off position to successfully eject the key. Most recently on March 1st, 2014, while driving, my hand accidentally hit the key and the key fell out of the ignition switch while the car was traveling at about 45mph.

- City Of Industry, CA, USA

problem #5

Sep 162010

Vue

  • 93,000 miles
The contact owns a 2005 Saturn Vue. The contact stated that the ignition would lock and he could not turn to start the vehicle. The vehicle was taken to a mechanic who replaced the ignition housing and ignition switch. The manufacturer was contacted and informed him that due to the age and the mileage on the vehicle, they would not reimburse him for the repairs and offered no further assistance. The failure mileage was 93,000.

- Richmond, TX, USA

problem #4

Jun 112011

Vue

  • 60,000 miles
Air conditioning system stopped working. Electronic switch will not turn on blower motor for heat or cold. Causing it not to work and my car not able to drive in humid or raining conditions. Failure has not been corrected.

- Dover, DE, USA

problem #3

Sep 092010

Vue

  • miles
Anti theft device on my 2005 Saturn Vue disables the vehicle while driving.

- Pryor, OK, USA

problem #2

Mar 212009

Vue

  • 60,800 miles
The car suffered an ignition module failure that resulted in $1700 worth of damage to the exhaust system. Only two of the four cylinders were firing. This defect has been noted by Saturn Vue owners as early as in the 2002 models. My husband, an electrical engineer, said that the defect was due to bad engineering that could have been corrected. My suspicion leaned toward "planned obsolescence" since many Vue owners had complained about this very same "malfunction". I contacted both Saturn and GM hq to legally file my complaint as well. Extra note: Two other people in my family had experienced the exact same problem with their Saturn around 60,000 miles. One had it repaired (out-of-pocket) over a year ago and now has the same ignition module failure at 67,000 miles.

- Summerfield, NC, USA

problem #1

Mar 302005

Vue

  • miles
Saturn Vue with sporadic electronic failure. Consumer states that the failure consists of the brake lights and gauges going to zero. Also when the lights malfunction the power steering is decreased or stops completely.

- Swartz Creek, MI, USA