10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 98,637 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
After the warranty expired, my Saturn Vue experienced failure of the ignition lock system which cost me a fee of $141.12 to have it replaced at the A-abra-cadabra lock service in akron, Ohio. The problem was when I inserted the ignition key, sometimes the motor would start, and sometimes it wouldn't. oftentimes, I had to shake the steering wheel to get the ignition to work. Also, sometimes the ignition key was difficult to get in and out of its slot. Because of these ignition switch problems, I feared an accident. According to the owner of the lock service shop, at that time his installation at 09/27/10, the replacement mechanism would eventually give me the same problems, and fail once again. He said it was the only ignition switch available for this vehicle, and only one manufacturer supplier produced the part. He said all of them were defective. GM should immediately recall and replace this part for the Saturn Vue before someone is hurt in the ignition failure. This same ignition switch has already been recalled and replaced in the Saturn ion and other GM vehicles. Why not the Saturn Vue?
- Norton, OH, USA
I have to turn the wheel back and forth several times and step on the gas a little to unlock the wheel and start the car. It's been doing this regularly since winter. I don't have any big key rings, etc., so that shouldn't be why it's doing that. Also, the airbag light comes on the passenger side when no one is sitting there. In addition, a few times my car has stalled out in traffic. There is something going on with this model year Saturn Vue especially since I've read many complaints of an identical nature. Please recall this year as well and get these problems fixed.
- Aurora, IL, USA
The ignition will lock up and you have to move the steering wheel back and forth while you are turning the key trying to get to start. When driving down the road (usually in 4th gear) the gas peddle will stop working, you can put it all the way to the floor and get nothing. I usually can push the clutch in and make it work again.the passenger airbag will come on when no one is sitting in the seat.
- Sevierville, TN, USA
The key has had many instances of trouble inserting or removing from the ignition. The key can also be removed while in any of the positions. At times the key also has trouble turning between the different positions. Seems to be the same issue that many similar model year Saturn vehicles are having. I Venture the problem is impacting more vehicles than GM is willing to admit. The longer it can push of the repair the less costly it is to the company.
- Stafford, VA, USA
The eps system on the Saturn Vue is a big safety issue - please fix the eps is a pain to drive, it sometimes lags in its assist, and then other times over corrects. My daughter has a difficult time with it and I am concerned with safety. The car just seems to wonder sometimes as I drive it. I wish GM would do something about this issue. I have done research and this appears to be a common problem with the GM eps system.
- Brownsburg, IN, USA
Power steering making a noise not working properly.
- Reno , NV, USA
The contact owns a 2007 Saturn Vue. The contact stated that while at a stop light, smoke emerged from the steering column. The vehicle was not repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 134,000.
- Seattle, WA, USA
Pulled out of a gas station on March 20, 2013 and heard something fall in the front of the car and drag the ground. Pulled off to see what it was and there was a bar hanging down from the car. Tested the car out and it was driving and steering fine so drove home. Tried to go to a GM dealership (dublin byers, dublin, oh). Their hours said they were open until 6:00 P.M and it was 5:45 P.M. beeped the horn and they did not answer. Was taking the car to a repair shop on the 22nd to get a wheel bearing replaced and called and left them a message to tell them what happened. Checked my car out on March 21, 2013 and told me it was the stabilizer bar (sway bar). I believe this has been broken for quite some time but when I went down the slight embankment at the gas station apparently that was all it needed to fall down. It is a very clean break and did not break at the bolts but in the middle. Apparently this is happening to a number of cars as folks have been putting it on the internet. I did make a complaint to GM Saturn on-line and they have been in contact with me and wanted me to take the stabilizer bar to the dealership but it took a while to get through to the service manager. Went today and he never even came out and met me. He had one of the service team members just take the information down and they made a copy of my repair bill and took my phone number and said they will submit it to GM. I heard that they are still having issues with the stabilizer bar on the new vehicles as well. I believe there needs to be a recall on these and am hoping they reimburse me for the part. I am inclined to believe these parts are not solid metal that there could be some filler in them and believe this should be looked into. I can send you a photo of my part if you would like to look at it.
- Dublin, OH, USA
The steering wheel jerked and then I was no longer able to steer the vehicle. Fortunately I was just pulling out of a driveway. I kept trying to turn the car, but the steering wheel would not turn. I tried to search for bulletins/recalls, but the Saturn Vue was not an option in your models of Saturn.
- Cary, NC, USA
My 2007 Saturn Vue (6cyl) experienced a steering problem for the second time this year. The rack and pinion was replaced under warranty in April 2010. In Dec 2010 the problem started again worst then the 1st time. Its hard to turn around corners and very tough to impossible to steer out of parking at low speeds. The dealer said its the power steering pump, the pump is under a national back order and will not be available for at least one month. They refuse to replace it for free as I ran out of warranty and drove more then 12K miles since the last rack & pinion replacement. The car is unsafe to drive and currently parked waiting for part to be available.
- Corona, CA, USA
The contact owns a 2007 Saturn Vue. The contact stated that whenever he placed the key into the ignition to start the vehicle, it would not turn or grind. He could not turn the key to start the vehicle. He took the vehicle to the dealer two times and they replaced the tumblers to remedy the issue. The contact did not feel that the dealer corrected the issue and the ignition was beginning to "catch" again. After the last visit to the dealer, he noticed that the steering wheel did not lock at all. The dealer stated that the 2007 Saturn Vue was the only model year that did not have a steering wheel lock. The manufacturer agreed with the dealer. The current mileage was 24,240 and failure mileage was approximately 20,000. Updated 09/23/08 the consumer stated the steering wheel does not lock. Updated 09/25/08
- East Palestine, OH, USA
- Richmond, TX, USA