10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 1
- Average Mileage:
- 72,354 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Power steering failed while turning and vehicle headed into oncoming vehicle. Was able to brake and stop the vehicle before crash and steering came back after slowing down. Driver info center showed a power steering message but was unable to read it before it went away.
- Lowell, AR, USA
The contact owns a 2009 Saturn Vue. The contact stated that while turning at an unknown speed, an abnormal noise emitted from the steering wheel. The contact mentioned that when the failure recurred, the steering wheel became slightly difficult to maneuver. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.
- Worthington, OH, USA
Since April 2014 our 2009 Saturn Vue has experienced a loss of steering assist which requires both hands for steering at low speed. Recently we received a recall for our 2007 GMC acadia. The recall is for the same conditions we experience with our Saturn. As both vehicles have the same power train to the best of my knowledge I believe the recall should be expanded by GM.
- Bryantown, MD, USA
Cannot get key out of ignition when car is turned off, have to wait at least one minute or more to get it to unlock or release to take key out, uses too much battery time.
- Plainfield, IL, USA
Steering motor shorted out and caused loss of steering on NJ turnpike.
- Mullica Hill, NJ, USA
The contact owns a 2009 Saturn Vue. The contact stated that while turning the steering wheel it became stiff and hard to maneuver. The failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 71,765. The current mileage was 71,853. The VIN was not available.
- San Jose , CA, USA
The contact owns a 2009 Saturn Vue. The contact stated while driving approximately 45 mph, she lost control of the vehicle slid, and crashed into a guard rail. A police report was not filed and there were no injuries reported. The vehicle was taken to the dealer where the technician diagnosed that the steering wheel position sensor was not programmed correctly and the steering gear was leaking fluid. The vehicle was repaired. However, the contact stated there was a knocking noise emitted from the steering wheel. The contact referenced NHTSA campaign id number 08V616000 (steering). The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the recall. The approximate failure mileage was 111,952.
- Humble, TX, USA
My vehicle has been leaking an abundance of power steering fluid. According to the dealer, my vehicle is not included in the current recall of the power steering nut. The exact same problems that have occurred with the "effected" vehicles are happening with my vehicle.
- New Salisbury, IN, USA
There was no specific incident. I identified the problem in April after I purchased an additional car. Then I noticed more clearly how the Saturn steering problem had become more serious and noticeable. The problem is the steering wheel seems to bind when the driver turns the steering wheel. The steering wheel makes a distinct sound like it is binding. It also takes more effort to turn the steering wheel than in my other GM car. The steering does not quite re-center the vehicle after making a turn; the car will remain in a slight direction left or right after turning a corner; the driver must make an effort to return the steering to point the car due center. This defect is worse in the cold weather.
- Reston, VA, USA
The contact owns a 2009 Saturn Vue. The contact stated while driving no particular speed, the power steering failed and the steering wheel became hard to turn. The failure continued to occur intermittently over a four month period. The vehicle was repaired by the dealer; however, the failure continued to occur. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.
- San Jose, CA, USA
The contact owns a 2009 Saturn Vue. The contact stated that there was an intermittent leak under the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the power steering nut needed to be replaced. The vehicle not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign id number: 08V470000 (steering). The approximate failure mileage was 60,000. The VIN was not available.
- Willoughby, OH, USA
The contact owns a 2009 Saturn Vue. The contact stated that while driving approximately 50 mph, there was a complete lost of power steering. The contact was unable to turn the steering wheel. The vehicle was towed to a dealer who stated the steering column and electrical assist needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.
- Manlius, NY, USA
The contact owns a 2009 Saturn Vue. The contact stated that while driving 65 mph, the steering wheel seized. The contact wrestled with the steering wheel to avoid hitting another motorist until the wheel released. The failure recurred within seconds. The vehicle was towed to an independent mechanic for diagnosis. The contact was informed that there were several failure codes. The vehicle was then towed to a dealer for diagnosis, who stated that they could not determine the cause of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 46,000.
- Broadview Heights, OH, USA
The contact owns a 2009 Saturn Vue. The contact stated that while driving approximately 30 mph, a complete loss of powering steering occurred without any warning. The contact continued to drive however, the steering wheel became difficult to turn. The vehicle was taken to an independent auto shop and an authorized dealer for diagnosis. The technicians advised that there was a leak in the power steering pump and the hose. The contact referenced NHTSA campaign id number was 08V470000 (steering: Hydraulic power assist: Hose, piping, and connections) however, the contact's VIN was not included in the recall. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 58,000.
- Douglasville, GA, USA
- Detroit, MI, USA