10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,022 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine seized while driving on a city street. Was driving to work, idling in the left turn lane waiting on a turn arrow, the engine coughed, and locked up. No warning lights, dashboard indicators, or (as found out later) no trouble codes. Mechanic stated: Engine has failed internally and locked up. Oil was clean, coolant was low but sufficient. Further inspection: The spark plug (the sparking end, was crushed). The final determination was, initially, a valve spring failed and broke into 3 pieces, causing the catastrophic failure. We checked on the recall #D0U (this number was provided by Toyota customer service, but I don't know if it is correct), but this VIN number was not included into the recall. I believe that you may want to review this against this recall, as the motor was produced in the same place and time as the recall, and has the same failure. Please see attached christian brothers automotive (cba) courtesy inspection and invoice. The engine is still at the mechanics shop at this point, if further inspection is requested, or required. Note: I was unsure about uploaded docs, so have redacted some of the private information. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lewisville, TX, USA
Read that this Scion frs 2013 has recall for engine valve springs but not listed? this Scion was reidentified as a Toyota 86 for 2018 and it is listed. Both of these vehicles are mfd. By Subaru and are essentially identical! why is the Scion frs not listed. It shouldn't be unlisted as a 'small mfr' please contact me asap. I'm original owner, so my id and contact info is a available to you. Tia
- Brea, CA, USA
My 2013 10 series Scion frs has started knocking at 81, *** miles. There are known manufacturing mechanical defects that attribute to this catastrophic failure and have been occurring in a pattern amongst us frs,86, and brz. I was denied my claim due to "oil and coolant level being low" but I know [xxx] well that I took care of that car as if it was my child. Toyota and Subaru needs to fix their issues and cover our warranties which they choose to deny to get out of work. Toyota and Subaru will lose business if this is not addressed. Too many of these accounts are arising. Something needs to be done. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Cairo, GA, USA
Takata recall 2,000 miles past warranty, the check engine and traction control lights came on and lost power. Not sure if it happened while I was stopped or in transient. It was early in the morning on my way to work and I had just stopped at a gas station to get a cup of coffee. Toyota changed out the computer free of charge but the problem is still existing. Which means it's an internal engine/ transmission issue. The right rear tail light collects condensation too. Although it is not present currently in the photo. It is present after every wash or heavy rain. The left window seal rolling up and not sealing properly. I know their are many more people with these exact same issues, as I have read online but there are no recalls or support from Toyota to resolve these issues at this moment.
- Mocksville, NC, USA
Scion frs engine valve cover oil leak onto hot exhaust. While operating vehicle under normal conditions the vehicle started to fill the cabin with the smell of burning oil. After a few more minutes; smoke started to come out of the hood. Then after a short drive to find a place to park; the vehicle was producing substantially more white smoke out from under the hood while parked. Upon further inspection the driver side valve cover was leaking oil onto the top of the headers.
- Aloha, OR, USA
Engine started to rod knock when service to this car is always on time. Looking on the internet their is a ton of other owner with the same problem with very low miles in there cars.
- Kissimmee, FL, USA
Toyota advised based on a freeze frame of data on the computer they were denying my warranty for an "over rev". the rev they are citing is 7300 RPM at 35 mph, which is under the factory set rev limiter and is also the correct rev for that speed in 1st gear on my 6 speed manual transmission. Further more I have evidence based on their freeze frame data that the data was not collected at the time of failure but at another point due to temperatures of the vehicle at the time of failure compared to the freeze frame data, as well as the run time stated on the freeze frame compared to how long I had driven the car that morning. Toyota has told me 4 times that the district parts and service manager has been the last one to deny the claim and has told me that to speak to him, I need to talk to dealer. The dealership has advised me that they cannot give his information out as he is a Toyota representative and not a dealership one. Toyota cannot prove that the information used is actually related to my claim and is stone walling any attempt of me to review this information with the representative that denied the claim. Outside of Toyota, the dealership cited exhaust modifications as a reason my warranty would no longer apply even though Toyota did not cite that in their denial, nor can they prove an exhaust caused internal engine failure. Toyota has also refused to send me a written official denial letter. The vehicle was stationary at a red light at the time of failure.
- Spotsylvania, VA, USA
3 months after purchase, car blew a tie rod and had the engine replaced. It had about 38000 miles on it. One month after that repair, a push rod went through a valve cover. Both times the car had no oil, and no warning to replace the oil. Dealership is refusing to honor warranty on the second problem.
- Lancaster, PA, USA
Rod bearing failure causing sudden slowdown. Failure was due to factory defect of having too much sealant in between internal engine parts, causing oil starvation.
- Los Angeles, CA, USA
Rod knock happened for two miles headed home and the engine completely shut down. Checked oil levels and they were perfect level.
- Burbank, CA, USA
I drive a frs, automiatic. Bought it used with 80,000 miles. I started having problems two months into owning it. Had a feeling like it was trying to stall. Engine light came on with the traction light. Code read P0019. Car would shake viciously when I when stop at a red light. Shook when I reversed sometimes. Started idling really low. Took it to the dealer they said it wasn't under warranty. They said the whole transmission needed to be replaced, $6,450. Read a lot of similar problems from other frs owners. Call corporate, they build a case for me. Completely blew me off, because the car wasn't serviced with them throughout 30,000 miles by owner before. They said they wouldn't help a used car. My household holds 6 Toyota cars and they didn't do one thing to help, but offered $1,000 if I bought a new car off them. I'm in school and have to pay other things and I trusted them and their vehicles and was just blown off like nothing. It sucks to finally buy your dream car and only to find out there's so many problems with it. Toyota failed me. Odometer reads 87,000
- Nokesville, VA, USA
The contact owns a 2013 Scion Fr-S. while driving 5 mph, the engine stalled. The vehicle was taken to a dealer to be repaired where it was diagnosed that the engine needed to be replaced. The manufacturer was made aware of the issue. The failure mileage was 42,000.
- Clear Water, FL, USA
Ignition coil cel came on rarely at high 5-7K RPM gear shifts and first appeared around 25K, now at 37K miles it comes on consistently at high 5-7K RPM shifts. Transmission had to be replaced at 15K miles due to gears grinding with the clutch fully depressed when driving in any speeds. Coolant tank was improperly sealed permitting water to evaporate, I used electric tape to make a seal. Engine did not have a high pitch cricket-like noise upon purchase and within 100 miles and since it has a high pitched noise when idle. Passenger's window switch does not auto scroll upon pressing the 2nd notch about 10% of the time in any condition. Both driver and passenger windows have very distinct 3 inch wide streak marks from scrolling up and down. The center of the interior dashboard has been slightly warped since 15K miles.
- Garden Grove, CA, USA
After engine worms up, let the engine idle and stays at 600 RPM for a few seconds, jump to 1100 RPM then down to 600 and 400, engine shakes up like is going to stall and check engine light and vsc light come on. Dealer told me is a camshaft gear defect that will not change the angle for the variable valve timing(vvt). Other parts needed to be change are oil control valve and camshaft vvt sensor. Toyota must issue a recall for these, more than 250 cases were reports on ft86club.com. Same exact problem is shown on the Subaru brz because is the exact same car.
- Riverside, CA, USA
After several weeks of smelling burnt oil in the cabin, I discovered a serious oil leak on the engine. The engine has a block off plate on the right rear camshaft area. It is a stamped steel plate held on with three bolts and sealed with rtv. The oil was leaking around the bottom bolt and dripping onto the exhaust pipe. Scion dealer was contacted and they told me that all they could do was re-apply the sealant and hope for the best. They also commented that it would fail again in the same place because of the design. I ordered an aftermarket cover plate that incorporates an O ring into the seal. This plate is guaranteed not to leak if installed according to the instructions. Web forums indicate that this is a very common problem with manual transmission equipped Fr-S. the automatic transmission version has a pump in place of the block off plate. This is a potential fire hazard and owners should not have to buy aftermarket parts to correct the problem. Scion/Toyota (Subaru) should design a plate that does not leak onto the hot exhaust pipe.
- Columbus, OH, USA
My new car has been in and out of the shop for the past month (4 times). The check engine light keeps coming on and the dealer does not know how to fix it. The car does not also seem to be able to hold an idle speed. When my foot has the clutch completely depressed and my other foot on the brake, the engine idle just goes from 500 to 1000 and back down to 500 and the car shudders and almost stalls. There seems to be other Scion owners of this new car that are having the exact same issue (there are internet post on web forums dating back to June 2012) and Toyota/Scion does not act like they are aware of this issue at all. I am concerned that the car is going to stall or the engine surge when I am driving it. The car is at a Scion dealer for the 4 time and I was given no eta on when the car might be repaired.
- Trabuco Canyon, CA, USA
- Phoenix, AZ, USA