10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 27,275 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I pulled into my drive way parked the car left it running sunroof was open front windows were down. Ran inside to grab something hear a glass explosion ran back out to find my sunroof spider cracked out and the edges gone. Lady that was walking her dog said the sunroof just exploded. Theres no holes nothing just cracks and glass all around the car and inside the car. I have pictures to. Email reply on May 18, 2006 shows (pictures) that it was the sun/moon roof (not the wind deflector) that was shattered.
- Concord, CA, USA
Every time I drive my car the sunroof rattles and it sounds as if there is shattered glass in there. I looked and tried to clean it all out but I never found any broken glass. But when ever I go over the smallest bump it sounds like the whole sunroof is going to shatter. I have read other reports of this happening and I think there might be a problem with the glass.
- Inwood, WV, USA
Contact owns a 2005 Toyota Scion Tc. The contact stated that while vehicle was being warmed up on January 23, 2005 the wind deflector for the sun roof broke. As he was getting something from the vehicle and shut the door the deflector broke. The contact stated until he saw the investigation article he thought the breakage was due to the temperature or some other type of normal condition. The local service dealer referred the contact to a local glass shop to have the problem repaired. There is an open investigation of this problem, , the NHTSA investigation EA05013. The consumer had the wind deflector repaired. The consumer contacted the manufacturer.
- Bellport, NY, USA
I have had numerous problems with my 2005 Scion Tc since purchase on 7/16/2004. The day after purchase the front tire was sitting on the rim. Terrible problems with scratches it seems as though you look at it and it scratches and the paint is peeling and bubbling all over, the power lock button fell inside the door within the 1st week I had the car. Have been to dealership 3 different times concerning the sunroof making terrible rattling noises and it sounds like the whole top of the car is moving when you make a turn, then after it rains, I live in fl and no visible water is on the top, open the window and water on the lip of the sunroof leaks water all over you. They have took the car apart for sun roof and can't fix, tore out the headliner. Also the inside metallic parts scratch easily, the dealership tech destroyed the part around the gear shift. My car insurance has doubled since I bought this car because of accidents I have less than 9,000 miles on this car, have met with GM, and everyone thinks your crazy. This is the worst car I have ever purchased and it has been nothing but a nightmare, the people at the dealership say oh your the only one with the paint problem, it's wear and tear, yet we have another new vehicle that gets driven to work every day and the paint looks better than my car. I am very disappointed with Toyota and I traded in a Toyota to get this car, I guarantee you I will never buy another Scion, I have wondered why they are not advertised on tv, now I know why. I spend my time going to the doctors and the dealership being treated like an idiot. They kept my car 5 days last time and want it again. If your car leaks like mine please report it as they have had an outside rain doctor check it out an it says it's designed that way, yat it did not do this in the beginning. I hate to trade it in and pass this nightmare on to someone else. I have come across tons of complaints and many service advisories.
- Jacksonville, FL, USA
Went out to car in the morning and the sun/moon roof deflector was shattered.
- Carmel, IN, USA
I have a 2005 Scion Tc, last Monday I arrived home and after five minutes while I was by the car I heard a crack and when I look at the car I saw that the back moonroof cracked without any reason.the way it cracked it is very weird because it cracked all the way around and after that over the night it start courving upward and it start feling in to pieces.
- Chicago, IL, USA
2005, Toyota, Scion Tc, vehicle's sun roof (not the wind deflector) exploded. There was no apparent cause for this to happen. Glass shattered all over consumer and the freeway. Consumer stated that nothing hit the sunroof for it to shatter, but if even a small item could cause that explosive type of damage, it should be different glass. Sunroof is repaired but car paint is scratched everywhere and consumer still find bits of glass in vehicle. The sunroof was closed at the time. Phone interview (May 19, 2006): Dealer representative confirmed that it was the sun/moon roof that shattered.
- Gig Habor, WA, USA
While driving my 2005 Scion Tc I heard a loud pop and the back moon roof had cracked. It was the same type of noise I heard when my front deflector shattered. The moon roof did not cave in when it first happened it was just spider web cracked throughout. But on the way to the dealership part of the middle ended up caving in. The dealership said because the glass was angled up it was like something from inside or pressure caused it. If something had fallen on it the glass would have been angled downwards. It was replaced but only after much questioning because this was the second time it had happened and supposedly "I have been the only one to have had these problems". I am currently waiting on parts to come in that they broke while repairing the moon roof.
- Rosenberg, TX, USA
While driving with the sun roof open, the front deflector of the assembly shattered, spraying pieces of broken glass into the passenger compartment, causing me to lose control of the vehicle as I was hit in the face and head by glass. I was able to maintain control of the car as a piece of glass hit my sunglass lens, saving me from a possible eye injury. The interior of the car was littered with sharp, jagged pieces of glass and thankfully I was alone in the vehicle, saving a passenger from possible injury. I have yet to contact a dealer or Scion but will do so after the weekend. I am aware of other reports and complaints with regard to the same thing happing to others. Scion obviously engineered a fragile piece of glass designed to stand nearly perpendicular to the road with the vehicle in motion and sun roof open. I have recently noticed a popping sound coming from the roof indicating to me some sort of stress in the structure. While not injured during the incident, I did get cut cleaning the sharp glass from the interior of the car. The vehicle I am reporting is a 2005 scin Tc. I might also note that the 888 phone number listed on this page is not operable.
- Rochester Hills, MI, USA
While driving with the sun roof open the glass deflector broke covering the consumer in glass. The consumer was traveling at 55 mph. The glass didn't appear to be safety glass because it broke into large sharp pieces. The consumer's eye was scratched by a piece of glass. Consumer want the manufacturer to investigate this problem and change the way this reflector is constructed for the safety of all owners.
- De Queen, AR, USA
I was driving down the highway at approx 70 mph. I had the sun roof opened. While driving I heard a loud crack and glass came pouring in from the sunroof opening. I went straight to the dealership by my house. The front panel that angles up was broken all around the entire piece of glass. They said they could not see a point of impact where something may have hit. He said he could still hear it cracking as we were standing there talking. He said since there was no point of impact it should be covered under warranty. (I've only had the car a month.) I am currently awaiting for the piece to come in. This has happened at least one other time that I've heard of from a Scion web site. I can only imagine what could have happened if I hadn't ducked down when I heard the crack. Even with ducking down I had glass down the front of my shirt, the back of my shirt and in between my back the the seat of the car.
- Rosenberg, TX, USA
- Arlington, VA, USA