5.9
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,085 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
- the contact owns a 2006 Toyota Scion Xb. The vehicle had stress cracks in the front windshield. While driving at 40 mph the normal debris on the road hit the window and caused it to crack. There were no injuries or collision. The contact stated that the stress cracks and the window failure was normal for this type of vehicle. The current and failure mileage were both 2,800.
- Sanger , TX, USA
Purchased car in September 2006 in North hollywood. Sitting at gas station early morning near mt shasta (North California, temperature just above freezing) with heater running. While pumping gas heard a cracking noise, came around to front of car and found crack running horizontally from lower driver side of windshield. Within two hours crack had grown almost seven inches, curving up first then running horizontally towards the passenger side. The next morning (again very cold temperatures) the crack had grown almost a full foot further. By the time I got the car to the dealership the "service manager" ran a pen along the crack and declared that a grain of sand had struck the windshield and that the dealership refused to cover the repair. I contacted Toyota, they said that they would defer to the dealerships "experts, " even though I pointed out the many, many postings on this fault on this website. There is definitely a recallable fault if a grain of sand traveling at freeway velocities can cause a failure of the windshield; were that explanation true no Toyota could safely be on the road. The fact that I was at a dead stop when the "impact" happened makes it even more ridiculous.
- Northridge, CA, USA
Windshield cracked for no reason. I pulled up in the garage notice this 15 inches crack coming from lower passenger side window. No impact is visible to cause the crack. I called the dealership in lancaster they told me it was a rock that causes it, I advised to look in to a possible safety problem on the glass or design they said never heard of it before so I said to do a search in the internet. I don't mind replacing it but not every few weeks..like others did..someone need to look in to this possible safety problem with out being thrown out..
- Lancaster, CA, USA
I purchased a brand new 2006 Scion Xb in December of 2006. I got a crack in my windshield approximately two weeks ago. There are no chips from being hit by a rock. There are message boards posting similar situations from other Scion owners and neither Scion nor Toyota want to do anything to fix the problem. This is a manufacturing issue and not a cause of a rock chip.
- Burien, WA, USA
- the contact stated that the windshield cracked while sitting at a stop sign. The weather was sunny with temperature in low 30's. the contact stated that the crack started in the lower driver side of the windshield and continued to the passenger side of the vehicle. He contacted the manufacturer and filed a complaint, # 200701301072. Updated 02/22/07.
- Doyle Town, OH, USA
Windshield crack.
- Downsville, LA, USA
I have a new 2006 Scion Xb purchased in September 2006. First cracked windshield occurred on 11/09/06; at 7am, temperature 65-68 degrees, I turned on the heat-low- to get fog off the windshield, took out the thrash and came back to the car and found a nine inch crack from left side under rubber bending toward the right into my line of sight. No objects have hit my windshield and dealer could find no impact point. Toyota replaced windshield under warranty. Today, 12/20/06, I turned on the heat-specifically kept it low-to clear fog again (70 degrees outside). Drove 0.2 mile and noticed a new crack coming from under the rubber at the top center near the rear view mirror. Nothing has hit this second windshield. Found many internet blogs about Scion Xb windshields cracking while they just sit in peoples' garage. This appears to be a design flaw. I request a recall on this flimsy windshield. Please tell me what can be done about this. I am sure another windshield will not fix the real problem--this is a safety hazard and getting the repair causes me to lose work time.
- Parrish, FL, USA
2006 Scion Xb windshield stress cracking. There was no impact. I have had two replaced in 4 months. The dealer has taken care of this so far, but I wanted to advise in that it appears to be a common issue. In some parts of the country, the dealers are not taking care of this problem. Its either bad glass, or the cradle the glass sits in, is not matched to the glass profile. Both cracks appeared while sitting. There was no impact.
- Okeechobee, FL, USA
The windshield broke on September 12, 2006 due to stress fracture according to Toyota. Toyota replaced windshield at no cost to me. On September 17, 2006 the windshield broke again and was replaced by Toyota at no cost to me. Again breakage was due to a stress fracture according to Toyota.
- Browns Mills, NJ, USA
I own a 2006 Scion Xb and I believe there is something wrong with the structure of the vehicle. I had to replace the windshield of the car after a 6 inch crack appeared in it instantly and then developed into a 12 inch crack by the next morning. I took it to the dealership because there was no sign of trauma that would cause a crack and the guy took a pen and ran it up the crack and said there was a chip that caused this crack. The "chip" in no way should have caused this damage seeing as the car was in the dealership on Friday and they did not detect any flaws in the glass and for this "chip" to have happened within the next two days and lead to a crack is unheard of as I have experienced chips in other windshields and they lead to no such damage in such a short time.
- Carlsbad, CA, USA
Death rattle noise at upper left, above dash near front windshield. This noise has been there on and off since the purchase of the car. This noise indicates that a crack will appear in windshield shortly. The crack is longer than a foot and will appear suddenly. Victorville Toyota dealer doesn't believe there is a problem. The crack appeared after I had the noise checked out by victorville Toyota after they couldn't find the problem. I believe it is the windshield support brackets that need to be trimmed that will cause the crack.
- Huntington Beach, CA, USA
Due to the upright position of the windshield a small rock can cause stars which lead to multiple leader cracks. Due to grill design and position of A/C condenser a small rock can puncture causing a leak and require replacement costs of up to $1100 on a 4 month old car. Toyota needs to realize that their design has major flaws with positioning. Unfortunately, rocks are everywhere and if you drive any at all on the freeway you are surely going to encounter some.
- Dickinson, TX, USA
- Sanger, TX, USA