10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 17,287 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. I received notice sometime around June/July 2016 of the airbag recall. I have been calling Toyota of northbrook, the dealer we purchased the car from, and they have been unable to provide any information as to when this air bag will be repaired. We are planning a trip in August 2017 and need either to have the airbag replaced or a loaner at no cost for the trip.
- Northbrook, IL, USA
The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted about the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cambridge, MA, USA
Takata recall
- Perry Hall, MD, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with Toyota of seattle (1925 airport way S, seattle, wa 98134) who stated that they would call back when parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Seattle, WA, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called beaverton Toyota (4300 sw murray blvd, beaverton, or 97005, (503) 336-9872) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Beaverton, OR, USA
"takata recall" it ia about a year from the recall. Owners were called to avoid using passenger seat instead, otherwise any person there would dead. So I became "uber" driver" how can guarantee the safety of my family seating in front" the car now is just for 4 passengers....for a year...we need a solution, I can not even sell the car like that....
- Jamaica, NY, USA
Took car to thomas Toyota in joliet, il and they said they would contact me as to when I could bring the car in for repair. Never heard back from dealer. Who else can I bring the car to for replacement of the airbags?
- New Lenox, IL, USA
The contact owned a 2008 Scion Xb. The contact stated that while driving at 40 mph, the contact was rear-ended by another vehicle and the front driver's side of the vehicle crashed into a concrete center divider. The vehicle rolled three times. No air bags deployed. The driver suffered injuries to her knee, chest, back, hand, neck, face, and shoulder. The front seat passenger suffered injuries to his right hand, forearm, neck, back, and chest. The rear driver's seat passenger suffered contusions to her face and arm, chest and neck. Medical attention was required and all the occupants were taken to the hospital. A police report was filed. The vehicle was towed from the scene. A dealer was not contacted. The manufacturer was made aware of the failure and stated that they would obtain the vehicle's black box and investigate the incident. The vehicle was confirmed to be destroyed by the contact's insurance. The approximate failure mileage was 110,000.
- Victorville, CA, USA
Tankata recall it's a potentially deadly recall and it is taking Toyota 9 almost 10 months to get my car repaired. This should be unacceptable to Toyota and the nhsta. I cannot use my passenger seat for 10 months? ridiculous.
- Puyallup, WA, USA
Takata recall it has been over a year and I still have not received any sort of update on the recall for this vehicle.
- Charlotte, NC, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign numbers: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (autonation Toyota located at 1 cardinal park dr SE, leesburg, va 20175; (571) 357-3965) confirmed that the parts were not available for the recall remedy until December. The manufacturer was contacted at 888-270-9371 and stated that nothing could be done. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Leesburg, VA, USA
"takata recall". I received the Toyota recall notice and warning about the takata recall on 2/13/17. I have called Toyota and the dealer they are unable to give me a reasonable time when my car will be repaired. I am told that they are focusing on cars in the South where the humidity impacts are greater. I have had my car in the humid South. I am very nervous driving the car. Can you help me get it fixed?
- Chenango Forks, NY, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
- Stewartstown, PA, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (centennial Toyota at 702-942-3800) and was informed that the recall remedy parts were not available. The manufacturer confirmed that the vehicle was included in NHTSA campaign number: 17V006000 (air bags), but the parts would not be available until October of 2017.the contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/23/17
- Las Vegas, NE, USA
Takata recall. The contact owned a 2008 Scion Xb. The contact stated that the vehicle was involved in a front end collision. The air bags partially deployed and chemicals expelled from the inflator. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. Upon checking the VIN after the crash, the contact was made aware of the vehicle being involved in NHTSA campaign number: 16V340000(air bags). The dealer initially informed the dealer that the vehicle was not included in the recall. The contact did not receive a recall notification. There was one injury that required medical attention. The contact's son sustained minor burns on the arm. The failure mileage was 122,000.
- Kansas City, KS, USA
Takata recall. The contact owns a 2008 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not speak to a dealer. The manufacturer was made aware of the issue and stated that parts would be available in September. The contact had not experienced a failure.
- Everett, WA, USA
"takata recall"
- Kaunakakai, HI, USA
Takata recall. It has been almost a year since being informed by mail of the recall. Have yet to receive a scheduled repair notice.. this is totally unacceptable. Respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Canton, OH, USA
Takata recall the Toyota dealer is refusing to help me locate the part to fix the recall. My car was in zone a and I moved and now I am being told it could take months to get it fixed. I have to drive disable people to work and I can't do my job or ensure the safety of people till this is done.
- Nashville, TN, USA
- Irvine, KY, USA