10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,403 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata inflators - we received a mailed notice from Toyota motor sales, usa, Inc. On Feb. 10, 2017 with no further correspondence since that time. Is the NHTSA applying any pressure on Toyota to provide the dealers with the required parts needed to accomplish the repairs?
- Murrieta, CA, USA
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Jose, CA, USA
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/16/17
- Boynton Beach, FL, USA
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/11/17
- Scotts Valley, CA, USA
Takata recall no remedy for unsafe air-bag more than 6 months after the recall. I Transport disabled individuals using the Scion Xb and not being able to have nyone sit in the front passenger seat makes it difficult to assess and communicate with clients.
- San Mateo, CA, USA
I was T-boned on March 6th, 2013 on the driver's side. I was in a Scion Xb and the person who hit me was in a Chevy Silverado. The impact was estimated at 45 mph and the door was jammed shut. No air bags deployed. The curtain airbag should have which would have lessened the impact. As a result, the driver (myself) sustained a broken collar bone, broken rib, and punctured lung among various bruising and passed out for an unknown amount of time. After several calls to Scion and a visit to the Toyota dealership where it was purchased we did not hear anything from the car manufacturer until a month later. The inspectors at Toyota called to find out where the car was located and if they would be able to inspect it. Because the jaws of life were used to pry the door open, it split the door enough to where you could see where the sensor for the airbag did not deploy. I'm sure the inspector will see the same thing. I have not heard anything back concerning this investigation. I have pictures showing the car after it was hit and no airbags were deployed. The driver's side curtain airbag should have deployed based on the schematic found in the owner's manual and where the car was struck by the truck.
- Simpsonville, SC, USA
- Mission Hills, CA, USA