8.0
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,922 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My windshield cracked thr entire length of windshield. Upon I spection neither my husband nor I could find a chip which would have been the root cause of the crack. I am unsure when I noticed the crack, I believe it was when I got in my car to go to work one morning.
- Saxonburg, PA, USA
My windshield cracked just 2 weeks after purchasing the car. It has since cracked two more times. I was traveling on the highway all three times. The date below is an approximate date.
- Snohomish, WA, USA
Front windshield spontaneously cracked within weeks of new purchase.
- Heber City, UT, USA
A large crack in the windshield has formed without any reason. There were no major rocks or accidents. Instead, it cracked on its own.
- Woodway, TX, USA
Front driver side window randomly cracked. Vehicle was driving on the highway at approximately 70mph on the interstate. No other cars around. Then all of a sudden the window cracks.
- Severna Park, MD, USA
There are so my small pits and chips in my windshield. I have less than 6000 miles on the car, and owned if for less than 6 months. I noticed the first chip in the first week of ownership but thought it was bad luck. Since then I am facing well over a dozen, and they are incredibly distracting. There is no way this is normal wear and tear. I've never had a rock hit the car. Its just the fine granules that come with driving. This is horrible!
- Littleton, CO, USA
I purchased my Ascent on November 29, 2019. By December 8, I had two cracks in the windshield. I live in a small town, and was driving less than 45mph when both of these chips occurred. One was (according to safelite) too small to repair. The other one was repaired on 12/10. By January 2, the crack that was repaired has reappeared. Safelite does not guarantee their work, and now I will have to spend a fortune and use my deductible to replace the windshield on a brand new vehicle.
- Williamsburg, VA, USA
- Centreville, MD, USA