10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,842 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #13

Dec 132019

Crosstrek

  • 12,000 miles
I was driving very slow into my garage from townhouse street. I heard this strange noise and my car accelerated fast. I tried to brake but could not stop the car. I hit the back of my garage causing damage to garage wall and inside of my townhome. I have lived here since 1987 and this has never happened before. The car is now at gale auto repair, blaine, mn.. they could not find anything that would have caused this sudden acceleration.

- Coon Rapids, MN, USA

problem #12

Dec 132019

Crosstrek

  • 12,000 miles
When driving into my garage, my car made a strange noise and accelerated into the back of my garage. I did put on my brakes but the car was going too fast and did not stop. I had damage to the front end of my garage, a shelf and inside my laundry room and bathroom. I drive slow into my street and my garage. I have lived here since 1987 and this has never happened before. My car is being fixed by gale auto, blaine, mn.

- Coon Rapids, MN, USA

problem #11

Dec 032019

Crosstrek

  • 20,000 miles
Key gets stuck in ignition and the car needs to be restarted, put in reverse/drive, and then either moved or step firmly on the break and back in park. Sometimes it takes multiple attempts. Having this issue for a couple months. It doesn't happen every time, but often.

- Waxhaw, NC, USA

problem #10

Nov 012019

Crosstrek

  • 97,000 miles
Check engine light is on and cruise control light blinks. Cannot use cruise control. Its a 2017 Crosstrek. Took it to dealer twice. They thought it was catalytic convertor or O2 sensors which were fixed but lights remain

- Van Buren, AR, USA

problem #9

Nov 082019

Crosstrek

  • 7,591 miles
Car stalls randomly upon acceleration from a stoplight or stop sign. Takes 3 to 4 seconds til the car accelerates. During all this time the engine is still running. Has happened 4 times within the past year. Afraid this may cause an accident, as yesterday I thought I was going to get T-boned. Will not drive my grandsons in this car.

- Burien, WA, USA

problem #8

Sep 152019

Crosstrek

  • 0 miles
Windshield was cracked for no apparent reason. I log a ton of miles as a part-time uber driver and never recall a stone or anything else impact my windshield while I was driving. Suddenly on 9/15/19, there was a small crack on my windshield and now, on 11/3/19, there are linear cracks on the windshield that extend 24" on both sides of that small crack. This was likely due to the changing cold weather

- Wheeling, IL, USA

problem #7

Oct 112018

Crosstrek

  • 20,000 miles
The windshield on my 2017 Crosstrek chips too easy. I have never had chips on any other vehicles windshield. The glass must be too soft. This has happened to my Crosstrek a few times while in motion. My transmission feels like it sometimes slips, and shudders while the vehicle is in motion.

- Murrieta, CA, USA

problem #6

Jun 062019

Crosstrek

  • 15,000 miles
When turning the car off, it does not release the key. This has been an on and off problem for a couple months now.

- Ridgecrest, CA, USA

problem #5

Apr 022019

Crosstrek

  • 18,000 miles
My key started to get stuck about a month ago, I need to start my car, put it in drive back in park repeatedly until it comes out. I have taken it to the dealer and they say they need to replicate the situation. 18000 miles on a car and I can't just have it fixed when there is a tsb on a know issue. I do T have time when going to work to do this cycle of on and off 1-9 times on a 2 yr old vehicle, please do a recall.

- White Plains, MD, USA

problem #4

Jan 212019

Crosstrek

  • 39,000 miles
Car key continually gets stuck in the ignition. This began a month ago. My car is in park, and the key just will not come out, pretty often now. You either after to start the car again and move it a little or jiggle the handle in park until the key comes out.

- Hendersonville, NC, USA

problem #3

Jan 192019

Crosstrek

  • 430,000 miles
Snow and rain getting onto engine with hood completely shut. We had the engine completely covered with snow every time we drive it. Never had a vehicle let the weather get into the engine with the hood sealed.

- Pittston, ME, USA

problem #2

Aug 042018

Crosstrek

  • 20,000 miles
My 13 month old car caught on fire for "no apparent reason".

- Garland, TX, USA

problem #1

Dec 202017

Crosstrek

  • 4,500 miles
Driving home at night on the freeway and then a sudden boom! sounded like a brick hit the roof of the car. Frighten a bit but managed to pull over and the noticed the sunroof was shattered. Drove some slowly and looked at it more when I got home. I noticed that the glass looks like it blew up like a volcano. It blew outward. So I started searching if this was a known issue and found out that it was with many manufacturers.

- Hayward, CA, USA