9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
420 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #8

Mar 252021

Crosstrek

  • miles
The windshield cracked while going over railroad tracks. Spiderweb cracks that are small to see unless driving into the sun and then they are visible all over the windshield.

- Joplin, MO, USA

problem #7

Aug 022021

Crosstrek

  • miles
Upon entering the vehicle (parked in the garage) I looked at the rear view mirror which I always do as I reverse. I noticed a crack on the windshield behind the mirror. The crack was not there when I entered the garage because I had to use the garage remote on the mirror to open the garage door. I would have noticed it (crack). The crack appeared suddenly. I am reporting this problem because I read that another owner, of similar vehicle, has complained about the same issue and almost with same mileage on his car. Same year vehicle too. Given the windshield/Glass history Subaru has with the Outback model, I wonder if this problem is transferred to the Subaru Crosstrek. The two vehicles do share the same type of glass!!!

- Phoenix, AZ, USA

problem #6

Jun 252021

Crosstrek

  • miles
Crack about seven inches long appeared in bottom center of front windshield. Nothing hit the windshield as far as I know. Crack runs from bottom of windshield in an upwards direction.

- Brooklyn, NY, USA

problem #5

Jun 112021

Crosstrek

  • miles
Bought the car brand new 6 months ago and the windshield crack all of a sudden

- Castro Valley, CA, USA

problem #4

May 052021

Crosstrek

  • miles
My windshield all of the sudden got a massive crack. I don-??t remember a rock ever hitting it. It has been growing rapidly and I worry it is effecting my drivers assist system. I did some research and learned this was a common problem for Subarus and worry my windshield is defective due to weakness as evidenced by how quickly the crack is growing. I bought my car brand new 6 months ago.

- Oceanside, CA, USA

problem #3

May 042021

Crosstrek

  • 8,308 miles
My vehicle is equipped with eyesight, which is a Subaru technology that includes adaptive cruise control, forward collison warning/breaking, lane departure warning, rear automatic braking, etc. Subaru claims that windshield replacements must use Subaru glass due the optical clarity of the windshield and that the eyesight system must be recalibrated. This is a $1339 cost (via safelight) to replace the windsheild. I have 8400 miles on my vehicle, and I am getting ready to have the second windshield put on the car. The glass simply breaks to easily. First incident, a rock hit the windshield and it cracked about inches while traveling through albuquerque, nm on I-25. Second incident happened today on I-25 with a barely perceptible sound, and the windshield has a crack about 6.6 inches long. I am not sure what the issue is with Subaru windshields, but looking in owner forums, it's a pretty common occurrence. The fact that I am averaging a new windshield every 4200 miles is ridiculous. I have been driving for 35+ years and have had to replace a windshield less than three times. With the Subaru, I am doing it almost every 4-5 months (so far).

- Rio Rancho, NM, USA

problem #2

Mar 202021

Crosstrek

  • 2,460 miles
The windshield cracked without any impact while parked.

- Brooklyn, NY, USA

problem #1

Mar 132021

Crosstrek

  • 1,000 miles
Windshield cracked with less than 1000 miles on the car. Never heard or saw any rock or other debris hit the windshield

- Omaha, NE, USA