Takata recall. The contact owns a 2009 Subaru Forester. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Los Gatos, CA, USA

Takata recall: I understand that this recall is incomplete. My complaint has to do with Subaru's failure to notify owners of the problem. My insurance company recently suggested I check for takata recalls for my Subaru. I was surprised by two things; 1) when I logged in to the owner section of the Subaru website (mysubaru), under recalls Subaru indicated there were no open recalls on this vehicle. I was glad to know that. 2) however, I decided to click on the "view all recalls" button below it, and was taken to a page which clearly showed the open takata passenger airbag recall, since July of 2016. To deceive the customer by saying there were no open recalls, and then to discover not only the recall, but the fact that I had not been contacted in the seven months since it was listed, is wrong in my opinion. In those months, I have had a variety of people ride in that passenger seat. I would have had them sit in the back if I had known of the recall. For Subaru not to inform owners is to play fast and loose with the safety and lives of occupants. Subaru claims to hold safety as their highest commitment. This kind of action does not convince me of that. Thank you for your good work at NHTSA in holding manufacturers and suppliers to proper standards for automobile safety. And thank you for providing this avenue for owners to express concerns.

- Allentown, PA, USA

I received notification from Subaru that the passenger side airbag had been recalled. I called the Subaru dealership where I bought the car and they have not done anything. They said they would call me when they received the parts. Now I am unable to renew my registration.

- San Diego, CA, USA

"takata recall" I have attempted through 3 separate Subaru dealers to complete my air bag recall completed. One dealer claimed they could not obtain the part, another stated it was back ordered for months & would contact me when part was available, another stated the repair would take 3-4D ays & I would be w/O my car. I attempted to contact Subaru national without resolution or support. I have been waiting over 1 yr for repair work. There only advise is not to have anyone sit in the driver side front seat. Really!! how about completeing the necesssary work?? please advise

- La Canada, CA, USA

Takata recall. I am told by kirby Subaru in ventura, ca that they can not do the air bag replacement until. This is completely unacceptable!!!! if this thing goes off, it can kill somebody. The letter I received from Subaru says to get the vehicle in as soon as possible.

- Ventura, Ca, CA, USA

Takata recall last week, I received a letter from Subaru of America telling me that parts are available to replace my defective takata air bag. However, the local dealer (landers mclarty Subaru, huntsville, al) says that parts are not available, and they cannot tell me when parts will be available. I think that landers mclarty Subaru is not being truthful with me - that they are trying to avoid as many air bag replacements as possible.

- Huntsville, AL, USA

Takata recall. The contact owns a 2009 Subaru Forester. The contact received notification of NHTSA campaign number: 16V358000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution connect. Updated 01/05/2017 updated 02/13/17. The vehicle was repaired. Updated 09/08/2017

- Perham, MN, USA

Takata recall is taking too long to be remedied. We need all the seats in our car.

- Rego Park, NY, USA

Takata recall--can't get straight answer from Subaru of America, or my dealership as to when defective passenger airbag fix will be available. Recall was issued @3 months ago. No one I've spoken to knows when takata will be sending the updated product to fix the issue.

- Jacksonville, FL, USA

The contact owned a 2009 Subaru Forester. While driving 40 mph, the contact crashed into the rear of another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was destroyed and towed to an independent mechanic. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V358000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

- Douglas, MA, USA

Takata recall. The contact owns a 2009 Subaru Forester. The contact received an interim notice months ago for NHTSA campaign number: 16V358000 (air bags). It was uncertain as to when the manufacturer would send the second letter indicating part availability. The contact was uncertain of when the vehicle would be repaired. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Milpitas, CA, USA

The contact owns a 2009 Subaru Forester. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Hermosa Beach, CA, USA

Takata recall hello, I received a safety recall notice from Subaru regarding my 2009 Forester. The recall states that parts are not currently available and to not allow passengers to ride in the front passenger seat until the repair is performed. This vehicle is my family's main mode of transportation and it's not feasible to not use the front passenger seat for an unknown period of time. What is Subaru's responsibility as far as making sure that I have a vehicle that is safe for myself and my passengers? I am uncomfortable driving my vehicle at all until the repair is performed as if the passenger occupant sensor were to malfunction during an accident, I (or my passengers) could be seriously hurt or killed by the airbag. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Paso Robles, CA, USA

Takata recall. The contact owns a 2009 Subaru Forester. The contact received notification of NHTSA campaign number: 16V358000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The contact was also included in NHTSA campaign number: 14V311000 (service brakes, hydraulic) but had not been notified of the recall. The manufacturer was contacted and the contact was unable to reach them for weeks due to a high call volume. The contact was not experiencing a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Rush, NY, USA

The contact owns a 2009 Subaru Forester. While driving 25 mph, the air bag light illuminated occasionally. The vehicle was taken to the dealer where it was diagnosed that the front passenger side seat bottom had a short in the ods. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.....updated 07/05/16 the consumer also stated the lights on the instrument panel lit up and the vehicle would stall when coming to a stop. The dealer worked on the battery terminals. However, the problem happened again, twice. Updated 07/14/16.

- Pittsburgh, PA, USA

The contact owned a 2009 Subaru Forester. While driving 55 mph, the contact struck a deer and the air bags did not deploy. The vehicle was destroyed. There were no injuries sustained. A police report was filed. The manufacturer was not made aware of the issue. The VIN was invalid. The failure mileage was 81,904...updated 03/03/16

- Augusta, WI, USA

Why can't the federal government get all car manufactures, using "takata airbags" to recall all of their models to at least check for problems? limiting the recall to specific "humid states" is stupid as people travel from a "good state" to a "humid state', on the list! so far Subaru does not list the 2009 Forester as a model with problems! I only showed an accident, date, & air bags, because it was a required field; no accident or problems with our "Forester"!

- Richmond, VA, USA

The contact owns a 2009 Subaru Forester. The contact stated that the brake pedal was depressed and the brakes failed to respond as a result the contact crashed into a garage. The air bags did not deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was included in NHTSA campaign number: 14V311000 (brakes). The manufacturer was not notified of the failure. The approximately failure mileage was 30,000.

- Beaverton, OR, USA