10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
49,562 miles

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« Read the previous 20 complaints

problem #4

Nov 062010

Forester 4-cyl

  • 21,797 miles
We experienced brake failure twice on a trip 11/4/10 - 11/6/10. The first incident occurred on 11/4 while using cruise control. To slow for a vehicle in front of us, I hit the brake pedal. The brakes were not responsive and the cruise control remained active. Pumping the brake pedal in a few seconds deactivated the cruise control and the brakes returned. This occurred with a noticeable jerk. The second incident occurred 11/6 while on heading East on rt 30 coming down sidling hill. The cruise control was not in use. While attempting to brake to reduce speed going down the hill, the brakes completely failed. Repeated attempts to use the brake pedal failed to provide any braking. I used the parking brake to slow us down; however, the parking brake did not seem very effective. It took a considerable distance to come to a stop. I proceeded down the hill in a lower gear and at some point the brakes returned to use. There does not appear to be any reason as to why they failed or how or why they returned. The car has over 20,000 miles on it and this was the first incident of brake failure; although the situation with the cruise not deactivating had occurred once before. The car was taken to the dealer on 11/7. the dealer checked both the cruise and the braking system and found no problems. The dealer reported consulting with Subaru on the problem as well. On 11/12 at the suggestion of the dealer, I contacted Subaru customer service (ref#1-1157948155). Subaru's follow up was that the car was checked and found to be ok and we should drive it and see if it happens again. This was not acceptable and we opted for a replacement vehicle at considerable out of pocket expense. This vehicle should not be sold to someone else. It should be returned to Subaru to determine what caused the failures described.

- Elizabethtown, PA, USA

problem #3

Mar 152010

Forester

  • 6,000 miles
The contact owns a 2010 Subaru Forester. The contact was driving 35 mph when the vehicle abnormally accelerated and began independently shifting gears. The failure would occur intermittently when driving at 35 mph or less. The vehicle was taken to an authorized dealer five times but the dealer could not duplicate or locate the failure. The contact spoke with the manufacturer and was awaiting a response for a request for assistance. The failure mileage was approximately 6,000 and the current mileage was approximately 15,000.

- Kirkland, WA, USA

problem #2

Feb 022010

Forester

  • 4,500 miles
The contact owns a 2010 Subaru Forester. While the contact was driving at an unknown speed the vehicle suddenly accelerated on its own. The contact was unable to stop the vehicle causing the vehicle to travel through an intersection and two residential backyards before traveling over a thick patch of snow which stopped the vehicle. The vehicle has not been diagnosed by the dealership and there were no prior warnings. The current and failure mileages were 4500.

- Somers, NY, USA

problem #1

Jan 152010

Forester

  • 2,700 miles
I purchased a 2010 subrau Forester in August 2009, ,I bought the car in to the dealer city side subrau for the 3500 mile checkup, and to have E.C.M. adjusted under a recall. This was done on 1/14/2010 the next day I was experiencing problems with sudden acceleration car back to dealer ON1/16/2010 the fact that I had no problems before adjusting the E.C.M.tells me that the sudden acceleration is computer based problem not floor mats or sticking gas pedals.

- Somerville, MA, USA