Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Date Published
JUL 08, 2013
NHTSA TSB #
10084416
TSB Document
Summary
"THIS BULLETIN PROVIDES A MORE DETAILED REVIEW OF THE PROCEDURES FOR RE-INITIALIZING THE PRG SYSTEM WHICH IS ALREADY OUTLINED AS PART OF THE SERVICE MANUAL DIAGNOSTICS. IF YOU RECEIVE A CUSTOMER CONCERN OF AN INOPERATIVE POWER REAR GATE, AFTER CONFIRMATION OF THE CONCERN, PERFORM THE FOLLOWING INITIALIZATION PROCEDURES FIRST TO SEE IF NORMAL OPERATION CAN BE RESTORED. IT IS IMPORTANT TO DO THIS BEFORE FURTHER TROUBLESHOOTING IS DONE OR REPLACING ANY SUSPECTED COMPONENTS AS THIS CONDITION MAY NOT BE THE RESULT OF A COMPONENT FAILURE."