10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 38,399 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My vehicle is bucking/jerking under light to medium acceleration loads between about 10 mph to 30 mph. The issue occurs intermittently, but it will occur several times during a single trip to work 25 miles away. I have taken it to the dealer, but the technician was not able to replicate the issue in the parking lot. They believe it is an issue with the cvt. Others online have expressed concern with the exact same issue. Specifically, you depress the gas pedal a constant distance, but the vehicle will give you unreliable amounts of acceleration: Sometimes an initial lurch and then a pause and then another lurch or very little acceleration and then a pause and a lurch. Depressing the gas pedal farther during one of the jerky periods has little effect except to make the lurch more violent once it finally happens. Not being able to accelerate reliably during a turn with oncoming traffic is extremely dangerous and the reason for me writing a report. I will continue to work with the dealer, but from the research I have done, this is not an isolated issue. I believe the only reason I was not able to find recorded car accidents referencing this issue is due the newness of the vehicle.
- Charlotte, NC, USA
From a full stop, A/C on, I began to accelerate at a green light. Car stopped acceleration at aprox. 2 miles per hour and coasted thru large intersection before accelerating again. I checked to see if the car was in drive and that the emergency brake was off. I took car to dealer who said no "error code" is available that would indicate a problem and they were unable to replicate the issue. Obviously there is an issue because another driver made this same report. This is a huge concern for me because 1) what happens if the car fails again when I pull into traffic with my kid in the car? and 2) I bought a Subaru because they are supposed to be safe and reliable. I'm seriously reconsidering my decision now.
- Medford, OR, USA
I have a 2015 Forester premium with winter package, I bought it new with 10 miles on it. When starting out from a dead stop. I step on the gas and there is a delayed throttle response ( like a hesitation or a slow shift on the automatic transmission ) either from the computer module or transmission. Other owners, that I know, have experienced this issue also. Friends that have the outback say its less pronounced. As you might guess>> I have a bunch of subie fans !!! this is my 2nd Subaru, and while I am happy with it, I still can't get my dealer to do anything to resolve the issue. They say " its the nature of the beast ! " I'm hoping there will be a service bulletin to fix this annoying problem.
- Baden, PA, USA
The contact owns a 2015 Subaru Forester. After stopping at a stop sign, the accelerator pedal was depressed but the vehicle did not accelerate. The failure recurred numerous times. The vehicle was taken to a dealer who stated that the vehicle was functioning as designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5.
- Sykesville, PA, USA
The contact owns a 2015 Subaru Forester. The contact stated that while in park, the vehicle rolled away. As a result, the vehicle crashed into trees and the air bags failed to deploy. A police report was not filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 2,000.
- Pleasantville, NY, USA
- Columbia, SC, USA