10.0
really awful- Crashes / Fires:
- 9 / 3
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 41,186 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I'm having an issue with my 2015 Forester 2.5I cvt that has nearly caused accidents, but when I took it in for service today I was dismissed without being helped. My car has about 24,700 miles on it, so it's thoroughly broken in and I'm used to the way the cvt works. In the past month or so, I've noticed bucking, shuddering, and power loss during initial acceleration from a stop. Sometimes this is just a little bumping, but other times it's a near total loss of power for several seconds, long enough to be very dangerous while accelerating or especially while turning. When I took the car in for service, the advisor there started to tell me that the behavior is normal even before anyone had started to look at the car. After a tech took it for a test drive, the advisor told me that my concerns "describe a perfect cvt" and he doesn't see a problem, and that it's expected behavior to have dangerous power loss like this. I was told that my problem is not a problem and sent away. Power loss like this during acceleration is clearly a problem, despite the claims of the Subaru employees, and I do not feel safe in this car. Subaru refuses to address this issue. The service advisor suggested that I avoid accelerating or turning any time power loss would be a danger or issue - this is clearly not an acceptable solution.
- Stoughton, WI, USA
The contact owns a 2015 Subaru Forester. The contact stated that the engine burned excessive amounts of oil. The contact mentioned that the engine burned a quarter of oil every 2,500 to 3,000 miles. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 24,000.
- Southfield, MI, USA
I was driving vehicle at normal rate of speed on city street when suddenly there was a sensation/sound of gravel and then I could no longer accelerate. The car died and I had to pull over to the side of the road. The lights and sensors were all functioning, but the car would not start. Had oil change done at 6000 miles with synthetic oil as recommended. Dealer says engine is blown. Had no warning prior to this happening -- just stopped working. Unacceptable for brand new car.
- King Of Prussia, PA, USA
I have a 2015 Forester premium with winter package, I bought it new with 10 miles on it. When starting out from a dead stop. I step on the gas and there is a delayed throttle response ( like a hesitation or a slow shift on the automatic transmission ) either from the computer module or transmission. Other owners, that I know, have experienced this issue also. Friends that have the outback say its less pronounced. As you might guess>> I have a bunch of subie fans !!! this is my 2nd Subaru, and while I am happy with it, I still can't get my dealer to do anything to resolve the issue. They say " its the nature of the beast ! " I'm hoping there will be a service bulletin to fix this annoying problem.
- Baden, PA, USA
- Staten Island, NY, USA