10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,523 miles

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« Read the previous 20 complaints

problem #44

Jun 272020

Forester 4-cyl

  • 29,487 miles
After driving the car and placing it in "park", the key could not be extracted from the ignition. Putting the car into different gears was of no help, sometimes able to restart the car and then extract the key. Has happened multiple times in past month. Luckily, by shifting gears or straightening out the wheel, or driving a bit more I was able to remove key.by slowly removing key. I have been able to remove key. However, afraid that one time key wont be removed using these methods.

- Laurel, MD, USA

problem #43

Jun 112020

Forester 4-cyl

  • 39,000 miles
After driving the car and placing it in "park", the key could not be extracted from the ignition. Putting the car into different gears was of no help. I was sometimes able to restart the car and then extract the key, but not every time. My choices were to return home or leave my car in the parking lot with the key in it while draining the battery while this may seem more an inconvenience than a safety issue, on some occasions this resulted in my battery becoming so weak that my car wouldn't crank leaving me stranded until I could find someone to help me jump off my car. After three of these incidents, I began disconnecting the battery cables when I couldn't remove the key. I looked online and found that many people were having the same issue with their Subaru of various models. They said that the guide plate in the shifter assembly was faulty. The dealership stated that this was a common problem and they kept those parts in stock. They did replace the guide plate which corrected the issue. My question is: If so many people have the same issue (with a correction cost of $500) why isn't there a recall? I personally have an extended warranty which covered all but $100 of the repair, but people who don't have the extended warranty will have to pay the full $500 just to get a key out of the ignition. It is my understanding that Subaru now uses a different guide plate in the latest models. Subaru knows this is a problem in the cars that are 2-3 years old. They need to be honest with consumers so that they don't risk being stranded due to a weakened battery because of faulty guide plates and they need to correct the problem free of charge as it is a safety concern.

- Molena, GA, USA

problem #42

Jun 232020

Forester 4-cyl

  • 30,606 miles
Smell of gasoline at startup. The car has only 30000 miles on it and seems to be a widely reported problem/issue with Subaru of all makes/models. This was not in cold weather. This is a major safety issue!

- Tucson, AZ, USA

problem #41

Jun 042019

Forester 4-cyl

  • 50,000 miles
The key fob gets stuck in the ignition and can't be taken out. I have to play with the center console drive shifter to go in and out of park position until it finally turns and comes out. Please reference tsb 16-112-18R.

- Federal Way, WA, USA

problem #40

May 162020

Forester

  • 66,180 miles
I was driving straight at a speed of 35 mph in town. I was approaching a red light, as I went to break the car did not slow down but seemed to speed up. It took a lot of force on the break to stop completely.

- Cedar Rapids, IA, USA

problem #39

Feb 232020

Forester 4-cyl

  • 29,000 miles
When in motion coming to a stop on local street, hitting brakes, Forester makes sounds on both front wheels but more on front right wheel area needing to brake harder. Wife and son were on freeway in motion, hitting brakes made click click sound and having to brake harder coming to a full stop wife

- Rosemead, CA, USA

problem #38

Sep 152019

Forester 4-cyl

  • 30,000 miles
Continuous battery drainage issues. Over the past half a year I've had 3 battery replacements. My car was under warranty when the first battery replacement happened but has since then lapsed. In all of the cases, the battery would die after 2-3 days of not starting the car. Dealership insists that this is normal.

- Las Vegas, NV, USA

problem #37

Dec 072019

Forester

  • 70,000 miles
My windshield got cracked last month. It was so easy to get cracked. It costed my almost $900 to replace it. It never happened to my old car (different brand) before. I have talked to my friend who also was driving 2019 Subaru outback about it and he claimed that his windshield had broken twice.

- Kent, WA, USA

problem #36

Apr 302017

Forester

  • 50 miles
Cracked windshield

- Bangor, ME, USA

problem #35

Jan 162020

Forester

  • 32,360 miles
Cracked windshield occured while driving on the highway. Nothing in front of

- Zionsville, IN, USA

problem #34

Feb 182020

Forester

  • 52,000 miles
Black foam insulation keeps falling out of my windshield. They have already replaced my windshield previously and had the same problem. They previously put me in a loaner while windshield was on back order. It was a safety concern that the windshield might blow out. They are now telling me this time that this is a known problem problem with the Forester. The service advisor told me to just push it back in with a ruler or just pull it out. How can this be a safe solution. What if I have no insulation left " is my windshield going to blow out ? is it loose now ? I have a brand new grandson, should I be putting him in my car with a fear of the windshield blowing out " they keep telling me that some guy named liam from NJ will be calling me back. He hasn't called yet and it is almost a week now. Can you please get me some answers about the foam insulation falling out. The dealership keeps telling me to get a ruler and push back in or just pull it out.

- Ocoee, FL, USA

problem #33

Jul 282017

Forester

  • 5,435 miles
I have had to have my windshield replace 3 times in my 2017 Subaru Forester. Seems to me to be a lot. In 45 years of driving, I've not had to have that many windshields replaced, total. One time the damage was definitely from a rock hit. Recently I've had a chip repaired from a rock hit.

- Florissant, CO, USA

problem #32

May 292018

Forester

  • 41,000 miles
Windshield cracked for no apparent reason. Got into my vehicle following memorial day parade and started driving down the road (a small town road with speed limit of 35) and noticed a crack starting at the top edge of the windshield, about in the center. The crack eventually traveled into the driver's viewing area and I had to replace the windshield.

- Geneva, OH, USA

problem #31

Dec 232019

Forester

  • 21,000 miles
The key keeps getting stuck in the ignition after you turn the car off.

- Dayton, OH, USA

problem #30

Apr 162019

Forester

  • 36,600 miles
The windshield cracked along the top center without any evidence of being hit by anything. The Subaru dealer arranged for a third party to replace the windshield at my expense and then charged me $360 to readjust the safety vision through the new windshield. This was done through my insurance which caused my insurance to go up. At no time did anyone tell me that there have been multiple complaints of these windshields breaking spontaneously because they are defective. I have the service invoice from 16 April 2019.

- Baltimore, MD, USA

problem #29

Dec 202019

Forester

  • 30 miles
My car stole in the middle off highway on a very busy traffic time, , I can hear the engine but the car did not move, finally it moved very slowly and stop again, I almost got hit many times since vehicles were speeding over 65miles and no one will allow me to move to the shoulder, finally after 10 minutes the car engine accelerated and I was able to drive away, very scary situacin

- Concord, CA, USA

problem #28

Dec 092019

Forester

  • 31,500 miles
Twice today when car was off, in park, with park brake applied, ignition would not allow key to release. 'fix' was to restart car, put it in drive, then back to park one or more times until key could finally be removed.

- San Luis Obispo, CA, USA

problem #27

Nov 012019

Forester

  • 30,000 miles
Windshield crack

- Auburn, WA, USA

problem #26

Aug 182019

Forester

  • 36,000 miles
Cracked windshield in front of vehicle while stationary at home.

- Swartswood, NJ, USA

problem #25

Oct 282019

Forester

  • 30,000 miles
I am reporting to separate incidences. Both incidences are because of a small rock hitting my windshield, creating a bullet-sized crack in my windshield. One occurred while driving on the highway and one occurred while driving on county roads. The first bullet hole crack has since spread into a crack that covers the entire length of my windshield period the more recent bullet hole crack will most likely do the same.

- Durango, CO, USA

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