5.0
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,742 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
Passenger air bag light remains off when passenger seat is occupied, or turns off after seat has been occupied for several minutes. This results in SRS airbag error light on dash illuminating. Dealer claims "seat was wet" and it will resolve itself when seat is dry. Seat has never been wet - no spills, no wet swimsuits, nothing. Problem started intermittently 1-2 months ago and now occurs nearly every time car is started. Dealer "fixed" before 500 mile interstate trip only to have problem return mid-trip.
- Silver Spring, MD, USA
Front passenger airbag warning light comes on intermittently, either on start up or while driving, stays on for hours or days at a time, unrelated to whether the seat is occupied or not. When it is on, passenger seat belt light indicates it is not fastened even if it is. The seat has never had spills, rain or otherwise wet. This has been going on for at least 6 months. Subaru dealer states past error code B1760 which they reset and say there is nothing they can do because they can not find an immediate problem. Dealer admits that when warning light is on, the airbag will not deploy. This is so unsafe I hesitate to Transport any front passengers. It is a large safety issue that is being ignored! can you do anything?
- Coatesville, PA, USA
SRS airbag system needs to be checked light is on and passage air bag off indicator shows off. The dealership ordered replacement part which has been on back order since Sept. 9, 2017. Problem started in Sept. 2017, occasionally when a passenger was in the front seat and vehicle hit a bump, the SRS showed warning indicator and passenger airbag turned off. System would reset when vehicle was restarted, but would occasionally duplicate the problem. Took vehicle to dealership on Sept. 9, they said they ordered part and would call me when part arrived. I didn't hear back from dealership, so called them on Oct. 26. they said part would be in and I dropped vehicle off for scheduled service for Oct. 31. on Nov. 3 after not hearing from dealer, I called to see why service not completed yet, and was told part was still on back order, should be in sometime in Dec. The SRS airbag system worked fine and no problem until the end of Feb, 2018. The random SRS warning indicator when passenger was in the front seat and hitting a bump started reoccurring again. I have called the dealership again numerous times, and part is still on backorder. Now the SRS airbag system needs to be check indicator is on all the time, regardless if a passenger is in the seat or not. I called the dealership on April 24 and they were going to escalate the part order and get back to me. As of May 2 I have not heard back, and SRS airbag system is not working.
- Kansas City, MO, USA
The passenger airbag periodically turns off without notice. The airbag indicator light shows that there is an issue and Subaru has contacted us about the issue. When we talked to the dealer they said it was a known interference issue related to cell phones and other devices and that if it continues to happen we should bring it in to have the passenger seat replaced. It has continued to happen periodically. Once the warning light indicates that the airbag is off, it remains that way until the vehicle is turned back on. Sometimes it is on when you start the car; sometimes it comes on quickly, and other times we drive for a long time and even go weeks without noticing it. Based on the fact that the company knows about this and that it is a safety system that is affected, it seems like it should be a recall.
- Rochester Hills, MI, USA
- Glendale, AZ, USA