8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,606 miles

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« Read the previous 20 complaints

problem #6

Dec 032019

Forester

  • 5,615 miles
NHTSA recall 19V-701 (Subaru recall wum-98) includes only Foresters with seat heaters manufactured from 1/20/15 - 8/1/17. My Forester was manufactured on 6/6/18 and is not currently included. Page 3 of product campaign bulletin wum-98R revised 11/20/19 (copy attached) states if the date code on the front passenger seat cushion wiring harness is 18074 (74th day of 2018) or before and the supplier code is 6578, "the harness is ng and the seat cushion assembly must be replaced". as you can see from the attached photo (img_1295), the date code on the harness label in my vehicle is 18019 (19th day of 2018), the supplier code is 6578, and the Subaru part number (64084sg020) matches the part number on the defective harness label on page 3 of wum-98R. Also, how can the cut off date for defective wiring harnesses (74th day of 2018) be 7 1/2 months after the last recalled vehicle was produced on 8/1/2017" what happened to all the defective wiring harnesses made in that 7 1/2 month period " after several emails to Subaru customer service, Subaru still refuses to admit that the wiring harness in my vehicle is defective, stating only that the vehicle was not manufactured between 1/20/15 and 8/1/17, even though according to page 3 of wum-98R the harness is clearly defective. Note also that page 3 of part 573 safety recall report 19V-701 claims the wiring harness defect was corrected on 2/19/2018, and lists 17 recalled part numbers, but does not include the part number in the photograph of the defective harness label on page 3 of wum-98R (and the harness label in my vehicle). This recall clearly warrants further investigation by NHTSA.

- Hewlett, NY, USA

problem #5

Aug 162019

Forester

  • 6,500 miles
The airbag system became disarmed and seatbelt warning light came on when smartphone weighing 3lbs was on front passenger seat. This occurred multiple times the passenger front seat sensor is supposed to become armed when a 40lb passenger sits in passenger front seat only. Reading through the owners manual states that both driver and passenger airbags may not deploy which puts driver and passengers at risk for injury.

- Exton, PA, USA

problem #4

Nov 272018

Forester

  • 6,000 miles
Passenger side seat sensor detects person sitting in seat and turns on the airbag when the seat is empty. Notifications turns on at car startup and will turn on while vehicle is moving. Car was bought May 31st, 2018. This behavior started on the first cold day in my area (roughly late November/early December 2018).

- Austin, TX, USA

problem #3

Jun 232018

Forester

  • 9,000 miles
My 2018 Subaru Forester is experiencing faulty activation of the passenger seat air bag light since June 2018. Vehicle was purchased new in August 2017. The dashboard reads that there is no airbag on for the passenger while someone was seated there and the car was sitting or in motion. This has happened on and off since June 2018. The light reads periodically that none of the airbags are on. After bringing it to my Subaru dealer in August 2018, I was told that a part would be ordered and that it was the passenger seat cushion that needed replaced. After waiting a month, I contacted the dealership and they stated that Subaru has to create and manufacture this seat cushion still, and they had no idea when this would be done. I have been unable to drive my Forester for almost 6 months now due to the safety issues of driving without the guarantee of airbags deploying. The dealership has no answer as to when Subaru will even start creating this new part. I am surprised it is not a recall since it is an airbag issue, and the dealership stated they had at least 7 other customers currently with the same issue. I have now been without my new vehicle and driving a loaner car from the dealer. There seems to be no end in sight as to when this issue will be fixed or even addressed by Subaru.

- Selinsgrove, PA, USA

problem #2

Jul 122018

Forester

  • 14,000 miles
The contact owns a 2018 Subaru Forester. While driving at an unknown speed, the front passenger air bag indicator illuminated and flashed on and off. The vehicle was taken to prime Subaru hyannis (508-778-5066, located at 24 ridgewood ave, hyannis, MA 02601) where it was diagnosed that the seat was wet. The dealer reprogrammed the air bag indicator, but the failure recurred when a passenger occupied the front passenger seat. The vehicle was taken back to the same dealer where it was diagnosed that the sensor underneath the seat needed to be replaced. The manufacturer was made aware of the failure and stated that the part was back ordered. The vehicle was not repaired. The failure mileage was approximately 14,000.

- Nantucket, MA, USA

problem #1

Oct 252018

Forester

  • 15,130 miles
Oct. 25, 2018. Car in garage stationary/started vehicle/ dashboard red warning light of seat with belt/airbag. Turned vehicle off. 1/2 hour later, returned to car, saw headlights on, two front doors locked/didn't start car. Called dealer and took in. Said airbag problem and need passenger seat replacement-but on big backorder/months and months. No firm date. Said choice: Drive it at risk/ or take a rental. GM gave us loaner. GM said this is first one he has heard of at their dealership.

- Summerfield, FL, USA