7.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,488 miles

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« Read the previous 20 complaints

problem #2

Oct 092018

Forester

  • 800 miles
It seems that my car has a poorly designed/not-current-limited usb jack, which fails to prevent a phone charging cable with shorted or shorting-intermittently interval power wires from burning up and possibly causing a fire. The details of my burnt-cable event: On Tuesday evening Oct. 9, 2018, I got into my car in my garage. I then started the car. The usb part of my iphone cable was already in the car's usb port, I believe. While the car was still idling in place, I then plugged the lightening end of the cable into my iphone's port to charge it. I was still idling in place when I heard a sound similar to a plastic bottle popping inward or outward and started to look around in my car for what's going on. I then, within seconds, I believe, started to smell a burning smell. I opened my center console, since that was the most recent thing I had handled, and had ports in it, and I smelled the burning smell more. I quickly pulled out the cable from the usb port and the iphone itself. I went onward with the night's activities, and then later that night, back at the car, inspected the cable and saw that the lightening end (iphone end) was distorted, with a wire protruding, and a brown burnt spot. I believe this could have turned into a fire if I hadn't quickly removed the cable from the usb port.

- San Diego, CA, USA

problem #1

May 252018

Forester 4-cyl

  • 4,200 miles
The contact owns a 2018 Subaru Forester. While driving approximately 80 mph, the vehicle suddenly lost engine power. The vehicle was coasted to an exit ramp. The contact stated that the engine was still idling extremely low and the vehicle was turned off and restarted. Rimrock Subaru (324 S 24th St w, billings, mt 59102, (406) 651-5200) replaced the fuel pump and fuel pump control module; however, the failure continued. The dealer referred the contact to the manufacturer and offered a trade-in for a 2018 Subaru outback. The manufacturer was not contacted. The vehicle was not repaired. The approximate failure mileage was 4,200. *

- Overland Park, KS, USA