10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
11,645 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Jun 122019

Forester

  • 18,000 miles
While parking in a lot: When pulling into a space, hit brake pedal and car accelerated resulting in minor damage to my car and others cars. I believe the car malfunctioned resulting in this accident.

- Raleigh, NC, USA

problem #8

Jun 052019

Forester

  • 37,242 miles
I was in stop and go traffic. I don't remember if I was taking foot off brake, or gas pedal. This happen within seconds. Car started to accelerate, I slammed on brakes still moving, I pulled emergency brake, still moving, I hit back end of pick-up truck. By then I had put car in park and turned off ignition.

- Marlboro, MA, USA

problem #7

Feb 042019

Forester

  • 1,100 miles
2018 Forester with 1100 miles first episode (February 2,2019)approaching a red light at low speed (10 to 15 M/H) at intersection with heavy traffic ; car suddenly accelerated, had to brake forcefully to prevent advancing into traffic second episode (februarunuy 4,2019); in parking garage at no more than 10M/H) sudden and unintended accelaration ; I was able to forcefully brake, car stopped just inches from concrete wall '. no damage to driver, car or other people or property. Car towed to muller Subaru, highland park il I notified Subaru headquarters. Second episode (February 4,2019

- Wilmette, IL, USA

problem #6

Nov 302018

Forester

  • 2,000 miles
Vehicle was turning right into residential garage. Driver experienced sudden unintended acceleration and struck the wall of the garage, causing extensive damage to the structure and the vehicle. The airbags did not deploy, despite the fact that the vehicle struck the residence with sufficient force to shear several 2X6 studs and 1/2" osb siding. The front end of the vehicle sustained approximately $15K in damage the driver was well-rested and had 20+ years experience driving a similar size Japanese SUV with no accidents.

- Trenton, FL, USA

problem #5

Nov 152018

Forester

  • 4 miles
The contact owns a 2018 Subaru Forester. While depressing the accelerator pedal, the vehicle hesitated before suddenly launching forward. The failure was not diagnosed or repaired. The manufacturer and local dealer (fc kurbeck Subaru, 200 w. Decatur ave, pleasantville, NJ) were notified of the failure. The failure mileage was 4.

- Blackwood, NJ, USA

problem #4

Feb 122018

Forester

  • 7,000 miles
The contact owns a 2018 Subaru Forester. While driving 20 mph in stop and go traffic, the vehicle jerked and decelerated. There were no warning indicators illuminated. The vehicle was taken to johnson Subaru of cary (5010 old raleigh rd, cary, nc 27511, (833) 287-8912) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000. The VIN was not available.

- Apex, NC, USA

problem #3

Dec 012017

Forester 4-cyl

  • 2,500 miles
The contact owns a 2018 Subaru Forester. While driving over 40 mph, the vehicle shook violently and vibrated. The vehicle was taken to the local dealer (Suburban Subaru, 1821 maplelawn dr, troy, mi) where it was diagnosed that the failure was caused by a build up of dirt and debris in the wheels and wheel wells. The contact was advised to power wash the wheels and wheel wells to prevent the failure from recurring. In addition, the engine idled while the vehicle was on a slight incline. Suddenly, the engine began to rev high and the vehicle erroneously drove forward. The failure occurred as the driver was getting back into the vehicle and the accelerator pedal had not been depressed. On several occasions, while on a slight incline with the engine idling, the vehicle would suddenly roll backwards once the brake pedal was released. The vehicle was taken back to the dealer who found no failures with the vehicle. The manufacturer was informed of the failures and did not assist. The VIN was not available. The failure mileage was 2,500. Consumer stated violent vibration and shaking at 45mph or greater especially in winter months with snow and mud build up. Automatic brakes slam frequently when in reverse. While at a stop sign, when car is in drive on an incline engine starts revving. Vehicle went backwards while foot was on the brake. Updated 11/19/18

- Rodchester, MI, USA

problem #2

May 252018

Forester

  • 1,100 miles
I was driving on I-95 in fairfield ct and started to accelerate to merge with traffic when my car started to race. I immediately tried to brake, I needed to press very hard on the brake peddle for the car to stop accelerating. As soon as I took my foot off the brake, the car accelerated again at a very high speed. When I was braking, I could not control the brake speed, it seemed like the car was shutting off so I removed my foot from the brake. This happened four more times until I was able to get over to an off ramp and shut the car down. The car smelled like something burning. I had the car towed to Subaru dealer.

- Westport, CT, USA

problem #1

Jan 162018

Forester

  • 750 miles
When attempting to accelerate to make a left-hand turn the car stopped - the engine would not get above idle, even when the accelerator was pressed to the floor. The car stopped in oncoming traffic. It did accelerate after completely removing pressure from the pedal and pushing it partially down again it began to pick up speed.

- Jacksonville, FL, USA