Cracked/dents in windshield

- Valley Stream, NY, USA

2018 Subaru Forester has a crack in the windshield, passenger side for no apparent reason. First noticed in August 2018.

- Lake Clear, NY, USA

On random and unpredictable occasions the key will not turn in the ignition to start the vehicle apparently as an issue with the anti-theft mechanism. When this occurs, nothing works to try to resolve except to exit the vehicle and wait for 10-15 minutes and the mechanism will reset itself and then work normally. This has occurred several times and the dealer has been unable to resolve the issue.

- Kenner, LA, USA

Bought the car new in 2018, in 2019 a small piece of gravel hit the windshield and a huge crack appeared a few weeks later. Had it replaced. Now 10//27/2020 there is a crack that just appeared in the windshield again. No rocks have hit the windshield..I drove the car and did not see a crack. Parked in my driveway for an hour and went outside to clean the inside of the windshield and there was a crack. They appear when the car is just sitting in the driveway..the first cracked windshield and claim were from 9/19 claim 06-B531-7M4 with state farm.

- Boulder, CO, USA

The windshield cracked as I was driving down a street. Nothing hit it. There were no other cars near me. The crack started at the outer edge of the windshield.

- Dover, NH, USA

Vehicle was stationary when "SRS airbag system needs to be checked" warning appeared on console. Passenger was present in passenger seat. Vehicle was driven and turned off. After restarting vehicle, error message appeared again when car was stationary and in motion. Message was present both when passenger was present and no passenger. Symptom matches existing NHTSA campaign 19V701000. Performed inspection per https://static.NHTSA.gov/ODI/rcl/2019/rcrit-19V701-0743.pdf, found passenger-side front airbag occupant detection system (ods) harness that matches defective part description provided by Subaru (date code is before 18074, supplier code is 6578). Owner concern is that the vehicle VIN does not appear listed under recall provided on NHTSA or Subaru website, even though the defective, recalled part is present in this vehicle. Owner believes that scope of recall is incorrect and did not include all affected vehicles.

- Vernon Hills, IL, USA

Windshield has easily cracked multiple times and is very expensive to fix.

- San Jose, CA, USA

I heard a loud pop when driving on a major road. Just driving. I looked up at the rear view and saw the windshield had a very large / long crack in it. I called Subaru dealership they told me to call my insurance company. No mention of problems with windshields.

- Goldenrod, FL, USA

I purchase a 2018 Subaru Forester and 5 month later the side/back radar warning systems went dead. I returned it to the dealer and was told because of a scratch on the bumper the car was in an accident and the part was not warranted and would cost over $2K to repair. This part warns me from going back or changing lanes because of blind spots or excessive speed of others drivers and prevents accidents. I brought it to several repair shops and had the part replaced and paid out of pocket. Recently I found in my papers that the dealer had included in my price an extended warranty for the same period as the manufacturers warranty and charged me over $300 for it. I re-applied to have the repair covered by the new warranty and again denied. I reported this to consumer reports if they would be willing to test the original defective part to show it was not made defective by a scratch/bump to the bumper. Because this piece is such an integral safely piece of the car, like a computer or tv electronic parts don;T go defective in such short periods and with no real physical damage. I noticed the defective device when backing out of my driveway and when on the streets and vehicles were passing and device not warning me.

- Staten Island, NY, USA

Exhaust getting into the car coming from the outside while car is stationary or around other cars. Only stops sucking exhaust in if we change the air ventilation mode to inside the car only. It makes it very hard to drive around because the car gets humid fast and the windows fog up and it is dangerous to drive with decreased visibility because we cannot change the ventilation system to the button that takes air from outside.

- Wichita, KS, USA

Windshield cracked about 1130 pm on 29 March 2020 when it was sitting in the driveway. Nothing was around, nothing hit it. No one or animal was in the vehicle nor anywhere near the vehicle.

- Norfolk, VA, USA

The windshield cracked with no reason, drove to work windshield fine. Found broke after leaving work while parked. Since then it has been replaced. Date of the break was approx. 6/2019

- Kansas City, MO, USA

I'm currently on my second windshield on my 2018 Subaru Forester. The first windshield cracked for no good reason and the second cracked with a minor rock hit the windshield.

- Albuquerque, NM, USA

There have been several times that the car will not lock due to a type of trip or wiring with the locking system. While the car is turned off and stationary, right before locking the door, there is a clicking sound and the driver's side door light flashes. The driver's side door is closed, even if the electrical system acts like it is trying to close the door. This prevents the car from locking, due to some type of trip in the door sensor. It might be a trip between the karr alarm system and the door sensor installed in the car. I've attempted to repair or resolve this since I bought the car and it is has yet to be repaired.

- San Diego, CA, USA

Windshield------ 2018 Subaru Forester. On 2/29/2018 when entering the car in the morning which was parked in my driveway I noticed a cracked windshield on the drivers side. Crack ran from the bottom of the windshield up about 10 inches. When leaving the car on the night on 9/28/2018 the windshield was not cracked. Inspection showed no signs of a chip in the glass.when driving the car on that morning the crack extended toward the passenger about 8 inches.my insurance company sent me to safelite auto glass to have the windshield replaced. An aftermarket windshield replaced the cracked windshield. Safelite was unable to align the cameras for the starlight system. The windshield was then replaced with a Subaru windshield. Safelite again was unable to align / calibrate the cameras. Was sent to the Subaru dealer for the calibration.. they were able to calibrate the cameras after 4.5 hours. I have read that other Subaru Foresters have had the same problem with the windshield cracking for no reason at all. I believe they wind shields are defective. I do not have a photo

- East Quogue, NY, USA

I woke up one morning to find a crack in my windshield in the bottom right (passenger side). I park my car in our driveway, not in the street. I rarely even drive on the highway as I work a half mile from my house.

- Wauwatosa, WI, USA

While parking in a lot: When pulling into a space, hit brake pedal and car accelerated resulting in minor damage to my car and others cars. I believe the car malfunctioned resulting in this accident.

- Raleigh, NC, USA

[xxx] 05/19/2019 [xxx]- clear day @ 10am est. While in my lane and traveling straight and within the lane lines, two (2) vehicle safety systems activate at the same time: Lane keep assist, lane departure warning. The lane keep assist was the strongest "pull" I've ever felt and pulled/steered the vehicle to right causing me nearly cross into the lane on my right. My hands were always on the steering wheel and was able to immediately correct it. The departure warning also activated at the initial 'lane keep assist' feature activation. Attached is a picture of the road from the inside of the vehicle. The windshield has dried insect residue but nothing I considered visually impairing. If my hands were not on the steering wheel or otherwise was distracted, I have no doubt I would have steered completely into the lane next to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, FL, USA

Windshield cracked and is now half across from passenger side. No known rock hit same. Googled and noticed dozens of windshields cracked from structural defects. Subaru claims this is why eyesight cuts off " eyesight cannot see it don't work." So I guess it doesn't work at night?

- Galveston, TX, USA

The eyesight had been manipulated to a warning even when there's no obstruction while driving forward, while backing up it gives a warning that someone or a vehicle is adjacent to my car. These are just a few of the problems I encounter. I have an idea who's behind this. But I cannot prove it. Someone very knowledgeable in computer security within my vicinity. It compromises the safety feature of the car while driving and even backing up in my garage.

- Wolcott, CT, USA