10.0

really awful
Crashes / Fires:
7 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
4,387 miles

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« Read the previous 20 complaints

problem #12

Jan 152019

Forester

  • 500 miles
Since owning car since December 2018, I have noticed intermittently that the rear hatch will not open manually when I press the buttons in the back. Also sometimes it does not open when I press the button on left side of dashboard. There is a release mechanism on the inside rear door panel but it is difficult to reach because I have to crawl into the rear of car from a side door. I also need a metal tool to open panel. I think Subaru needs to add a keyhole on the outside of hatch so I can use my key to open it in emergencies.

- Sacramento, CA, USA

problem #11

Oct 252019

Forester

  • 5,000 miles
There are actually three issues with the vehicle. The biggest issue, and potentially the most dangerous, is the vehicle randomly shutting itself off - not stalling. The problem occurs most often while stopped at lights, but has occurred in other situations as well. All functions in the vehicle stop, a loud, continuous beep begins and the dash indicates an 'eye site' error. Apparently, when the eye site feature has an issue, it responds by rendering the entire vehicle inoperable. So far, returning the vehicle to park and restarting the vehicle resets the feature and restores functionality. The problem is, however, happening more frequently. The second issue is a loud, rapid clicking sound coming from behind the driver's side dash. It also occurs randomly and with increasing frequency. It does not appear to hinder functionality, but it can be incredibly distracting. Finally, as others have reported, the rear hatch also randomly shuts itself off and does not respond to prompt to open. Subaru's response to these issues has thus far been the equivalent of a shoulder shrug.

- Brookline, MA, USA

problem #10

Oct 052019

Forester

  • 4,500 miles
Rear lift gate will not open with fob or using the button within the cab.

- Austell, GA, USA

problem #9

Sep 252019

Forester

  • 1,345 miles
Rear hatch will not open. This issue has been random and periodic since we took delivery from dealer at end of may, 2019. Today after shopping I tried to place items in the hatch. It would not open. I tried the inside button and the handle on the hatch, neither worked. I loaded the items in the back seat, started the car then started to back out of the space. As vehicle traveled in reverse there was a noise like a motor and the hatch opened. Dealer has not been helpful so far but this is the first time it opened while in motion

- Homer, AK, USA

problem #8

Jan 232019

Forester

  • 663 miles
When I start my car via Subaru starlink the following technical issues occur voice over bluetooth gets distorted, apple carplay does not connect or affects radio first was noticed Jan 23, 2019. Also, power rear gate door would fail and would not open with rear gate button, dash button or via key fob as this on and off problem also noticed after car is started via remote app starlink. Power gate problem reported first on Jan 23, 2019 and continues through the present date. Eyesight failed on Jul 06, 2019 when car was started via starlink, Jul 07, 2019 eyesight back on and failed again on Jul 08, 2019 when car was manually started from parking position. When eyesight fails it effect vehicle dynamic control which analyzes steering angle, engine speed and braking conditions. Also, cruise control fails to work ans well Subaru reverse automatic breaking. Total miles on the car 7321 as of Jul 08, 2019.

- Fair Lawn, NJ, USA

problem #7

Jun 092019

Forester

  • 20 miles
I took delivery of a 2019 suburu forrester on Friday June 7, 2019. Less than 3 days later the entire starlink command head unit failed leaving the backup camera, radio, audio, cell phone and navigation systems inoperable. The dealer could not fix the problem. A new unit must be ordered.

- W Warwick, RI, USA

problem #6

May 312019

Forester

  • 600 miles
The rear, automatic tailgate periodically fails to operate and effectively locks one out of that area. There is no known by-pass or workaround and based on Subaru user site, appears to be a widespread problem. It also seems that Subaru itself does not understand the issue and has many explanations but no solution or workaround. It represents a serious safety issue should a pet be in the back or perhaps a person after a crash. When it fails, the electronic key, dashboard button and button on the gate all fail to operate and one is effectively locked out from that part of the car. The "when did this happen" question needs to have multiple answer options. My wife and I both own a 2019 Subaru Forester touring and we both are having issues. Incidents right after purchase at the end of April 2019 and through 5/31/2019 per car.

- Mount Juliet, TN, USA

problem #5

May 202019

Forester

  • 5 miles
Accidentally left the moonroof slightly open. Rainwater got inside the adaptive cruise control causing it to malfunction.

- San Francisco, CA, USA

problem #4

May 092019

Forester

  • 300 miles
I had the new 2019 Subaru Forester for not even a month yet, and I have been in the dealership for 5 times regard of power rear gate not opening and cracked right rear quarter glass, which of the two I considered manufacturer defects, but they denied on both issues but could not provide me the reason and proper way of how they're going to handle the problem.

- Prescott, AZ, USA

problem #3

Mar 222019

Forester

  • 1,000 miles
In our 2 week old 2019 Forester, we were driving on the freeway at 65mph and felt a sudden jolt and the car shut off: The lights on the dashboard went off, the headlights went off, the turn signals would not work and the accelerator wasn't working. We guided the car off the freeway and sat on the side of the freeway. The dealer's master mechanic cannot find any code that tells them what is wrong so they tell us there is nothing to fix. This is outrageous. This was a life-threatening event so we do not feel safe driving the car for ourselves and other cars on the freeway. Subaru is not taking this seriously. We read there have been other "car stall" problems similar to ours with Foresters from other years.

- Walnut Creek, CA, USA

problem #2

Mar 112019

Forester

  • 1,500 miles
The contact owns a 2019 Subaru Forester. While turning the vehicle, the entire electrical system shut off, including the power steering and emergency braking system. The contact was almost involved in a crash due to the failure. The contact pulled over, shut off the engine, and restarted the vehicle, but the electrical failures remained. The vehicle was slowly driven back to the contact's home. St. cloud Subaru (141 park ave S, St cloud, mn 56301) stated that water may have contacted the wiring under the hood and caused the malfunction. The contact was working on having the vehicle towed and receiving a loaner vehicle from the dealer. The manufacturer was notified via email. The failure mileage was 1,500.

- Pillager, MN, USA

problem #1

Feb 112019

Forester

  • 400 miles
Rear gate door would not open whether using keyless fob, rear gate door button or dash button. Had to have car battery disconnected for a short period of time and then reconnected it to get the rear gate door to work.

- El Sobrante, CA, USA