10.0

really awful
Crashes / Fires:
4 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
4,937 miles

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« Read the previous 20 complaints

problem #43

Feb 092020

Forester

  • 7,400 miles
Bought a brand new 2019 Forester in Sept 2019. Its windshield cracked twice from a minor rock impact during highway driving at about 65 mph. In my previous 25 year of owning and driving other cars I have never had a windshield crack and having windshield crack twice in such short period (5 months of ownership) cannot be a coincidence, there has to be a flaw with Subaru's windshield design or quality. Judging from the results of a google search, other owners have reported the same thing

- Plano, TX, USA

problem #42

Jan 222019

Forester 4-cyl

  • 24,259 miles
The contact owns a 2019 Subaru Forester. The vehicle was taken to peltier Subaru 3200 S sw loop 323, tyler, tx 75701, (903)705-4300 for routine maintenance where the contact was informed about NHTSA campaign number 19V856000 (engine and engine cooling). The remedy parts were not available. While driving 5 mph the vehicle stalled without warning. There was an abnormal burning odor detected. The vehicle was towed to peltier Subaru 3200 S sw loop 323, tyler, tx 75701 (903) 705-4300 where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and further assistance was provided. The failure mileage was 24,259. Parts distribution disconnect.

- Yantis, TX, USA

problem #41

Feb 082020

Forester

  • 16,500 miles
The vehicle was stationary. I pressed the power rear gate open button on the driver side dash, but the rear gate didn't open, and the car just beeped three times. The beeps would happen every time I tried to press the gate button on the car or on the faub. I opened the access panel and manually opened the door, extending the door to full height. When I pressed the buttons on the car, the power gate would go down but would slam shut and the car would issue a long beep. When I pressed the button either on the car or the faub to reopen the rear gate, it wouldn't budge and the three beeps happened again. I then pressed the buttons on the car and held them passed the three beeps until the gate unlocked and I was able to lift it open. The gate closed again when I pressed the lock/gate close buttons, slamming shut as before with the long beep. No matter what I tried, I couldn't get the gate to open on its own ( with power). When I turned the car on, there was no indication that the rear gate was open, but when I put the car in drive and started to drive, the car continuously beeped until I stopped driving and put it in park. I turned it off and let it sit overnight. The next day, I tried to open the hatch as mentioned above and it still did not open, though I could manually open it if I held the buttons down beyond the three beeps. When I tried to turn the car on, though, it would not start. After I tried to start the car with the push button start, all the icons began flashing and clicking on the dash and control panels and the eyesight function was off and the car said to check vehicle function, all while flashing and clicking. When I pressed he button start again it all stopped. The parking pedal seemed very stiff and was difficult to press at all. The car would not start through starlink either, so now it sits in my parking lot until I tow it to a dealer tomorrow.

- Columbia, MD, USA

problem #40

Dec 302019

Forester

  • 10,850 miles
Defective windshield crack begins at the top of windshield and declines to middle of windshield. There is no apparent object impact causing the windshield to crack.

- Castle Rock, CO, USA

problem #39

Oct 142019

Forester

  • 5,000 miles
My windshield randomly cracked. One morning I woke up and went out to my car and it had a large crack after being parked outside of my apartment all night.

- Paramus, NJ, USA

problem #38

Jan 012020

Forester

  • 4,275 miles
As I was driving in the right hand lane on the Florida turnpike at 75 mph, my driver side rear door window spontaneously shattered. The entire window disintegrated with most of the glass flying into the car. Temperature was only about 75 degrees. Nothing impacted the window - it just exploded.

- Louisburg, NC, USA

problem #37

Mar 262019

Forester

  • 3,500 miles
I purchased my 2019 Forester new. After 3,500 miles the windshield cracked. I was driving on the interstate and noticed the crack in the middle of the windshield and quickly spreading across the windshield. Although the vehicle was in motion, I didn't hear anything actually hit the windshield. I had it replaced with another Subaru manufactured windshield just after having the car for 3 months. Last week, a small pebble hit the windshield while I was driving on the entrance ramp to I95. The crack spread quickly across the windshield and I now need to replace a second windshield, which is only 4 months old. While insurance has paid for most of the replacement, my deductible was $500 for each windshield. Any savings realized for purchasing a fuel efficient vehicle has been erased with these unnecessary repairs.

- Wilmington, DE, USA

problem #36

Apr 302019

Forester

  • 25 miles
Weather display won't show city where I live ( philadelphia) but will only show princeton / trenton NJ. No matter where I drive( Delaware) for example it still shows princeton/trenton weather. Took back to dealer numerous times. They wiped out all settings ect. More then once. Said it was a sirius xm problem. They

- Bensalem, PA, USA

problem #35

Aug 292019

Forester

  • 500 miles
1. when start the vehicle cold or warm, the engine is loud and high RPM for 60 seconds. Vehicle shakes 2. after 60 seconds, the rattle/knocking noise from the engine kicks in and stays on. The noise occurs 90% of the number of times starting the vehicle. 3. huge amount of white smoke from tailpipe when startup the engine. Smoke gradually reduce 4. rear tail gate does not open when using button on remote, button on the vehicle and button right on the tailgate.

- Ballwin, MO, USA

problem #34

Nov 292019

Forester 16-cyl

  • 16,000 miles
I parked my 2019 Subaru touring trim car in my cousin's driveway on Friday, Nov 29, 2019. There was no damage to the windshield. I visited with him over lunch. I came back out to the car at about 3:00pm and on sitting in my driver's seat and looking out I immediately noticed a large crack in the windshield, starting from the glass edge under the trim, going up about 7 inches and then turning and going over about 7 more inches. I took it to the dealer on Monday, December 2nd. They inspected the damage and said they had determined it wasn't something covered by warranty. Windshields, properly manufactured and properly installed, don't just crack! integrity of the windshield is part of the crash protection for the vehicle so this is a safety hazard. Disgusted, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?

- Newburyport, MA, USA

problem #33

Oct 212019

Forester

  • 2,600 miles
When I was driving on the highway, I heard the crack, but I didn't see the object. After I heard the sound, I saw there's a crack on the windshield.

- Helotes, TX, USA

problem #32

Oct 092019

Forester

  • 7,000 miles
There windshield went from fine, not chipped or cracked in the evening to having an 18inch crack in the morning. Nothing occurred during this time to cause the crack. The car was parked in the back of my driveway overnight. The crack continue to grow another 6 inches before it was replaced 24hrs after the crack appeared.

- Schenectady, NY, USA

problem #31

Aug 262019

Forester

  • 11,000 miles
One day I wake up to drive my car to work to find a small crack in my windshield with no single reason for this to happen

- Ballwin, MO, USA

problem #30

Jan 152019

Forester

  • 500 miles
Since owning car since December 2018, I have noticed intermittently that the rear hatch will not open manually when I press the buttons in the back. Also sometimes it does not open when I press the button on left side of dashboard. There is a release mechanism on the inside rear door panel but it is difficult to reach because I have to crawl into the rear of car from a side door. I also need a metal tool to open panel. I think Subaru needs to add a keyhole on the outside of hatch so I can use my key to open it in emergencies.

- Sacramento, CA, USA

problem #29

Jan 102019

Forester

  • 200 miles
Purchased 2019 Subaru Forester on 12/12/18. Within 1 month of purchase the windshield cracked while driving and nothing had got it to damage it. Because of a 500+ windshield backorder in the us and out of the country there was no idea as to when they would become available due to the cracks and not being able to safely see the rd to drive I had to make several attempts to Subaru for them to cover the cost of a rental vehicle. At this time and within that 1st month I said to Subaru management at donaldson Subaru I want to trade back my vehicle for a different Subaru. Just replaced windshield again in 9/2019

- Middle Island, NY, USA

problem #28

Apr 122019

Forester

  • 1,200 miles
Went over a set of train tracks and the next day my windshield was cracked. Replaced winshield

- Chesapeake, VA, USA

problem #27

Jun 032019

Forester

  • 2,000 miles
Windshield cracked very easily with small road debris making contact while driving on the highway. The eyesight collision avoidance occasionally does not function due to the crack in the windshield.

- Anchorage, AK, USA

problem #26

Sep 032019

Forester

  • 9,000 miles
While driving to work on September 3, 2019, I heard a noise and saw that a crack appeared to the left of the passenger side of the window. It was approximately 4 inches straight across. I called my insurance Agency to report it. It took a week for the windshield to come in. During that week the crack spread to the center of the car. The windshield company fixed it and 2 weeks to the day, my husband and I were driving down the highway and heard something hit the windshield. I know have a spider web crack in my windshield. So far it hasn't gone any further so I have not contacted my insurance company yet.

- Thomaston, CT, USA

problem #25

Oct 252019

Forester

  • 5,000 miles
There are actually three issues with the vehicle. The biggest issue, and potentially the most dangerous, is the vehicle randomly shutting itself off - not stalling. The problem occurs most often while stopped at lights, but has occurred in other situations as well. All functions in the vehicle stop, a loud, continuous beep begins and the dash indicates an 'eye site' error. Apparently, when the eye site feature has an issue, it responds by rendering the entire vehicle inoperable. So far, returning the vehicle to park and restarting the vehicle resets the feature and restores functionality. The problem is, however, happening more frequently. The second issue is a loud, rapid clicking sound coming from behind the driver's side dash. It also occurs randomly and with increasing frequency. It does not appear to hinder functionality, but it can be incredibly distracting. Finally, as others have reported, the rear hatch also randomly shuts itself off and does not respond to prompt to open. Subaru's response to these issues has thus far been the equivalent of a shoulder shrug.

- Brookline, MA, USA

problem #24

Sep 072019

Forester

  • 16,500 miles
Moon roof will randomly fail to close when pressing the "close" button. Need to turn the ignition off and then re-start the vehicle again before the button/moon roof will operate again. It already happened three times since septemeber 7, 2019.

- Dyer, IN, USA

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